Oct 28, 2019, 2:48 pm
The Newly Redesigned Air Canada Mobile App (Fall 2019)
Jul 6, 2022, 1:59 pm
#901
Join Date: Jul 2021
Location: YYJ
Programs: AC SE100K MM; Bonvoy Tit; Accor Dia
Posts: 93
Jul 6, 2022, 2:22 pm
#902
Join Date: Apr 2022
Programs: Air Canada SE; Marriott Bonvoy Titanium
Posts: 75
Keeps crashing on me too. Though on the positive side, before it crashes it seems to be responding much quicker than it did to load information. I wonder will that be the same when they fix the App.
Jul 6, 2022, 4:51 pm
#904
Join Date: Dec 2008
Location: Toronto, ON
Programs: US Air, Flying Blue, United, Air Canada, Aeromexico
Posts: 437
They may have fixed it. I was able to download it, open it and it didn't crash. I also see nothing new compared to the app that worked until yesterday. Maybe they just put back up the same app as before. Shame on them they don't announce anything on their website.
Jul 6, 2022, 5:52 pm
#905
Join Date: Apr 2022
Programs: Air Canada SE; Marriott Bonvoy Titanium
Posts: 75
It is working well for me now too. Here is what they say is new in the updated version:
• Booking search: We've cleaned up the look and feel of the 'Book' tab, to make it easier to use and enable future experiences.• Vacations, hotels, and cars: Find quick links to book your next vacation package, hotel, or car directly from the redesigned 'Book' tab.• Aeroplan eStore highlights: Quickly review popular products and offerings from the eStore directly from the 'Aeroplan' tab.
• Booking search: We've cleaned up the look and feel of the 'Book' tab, to make it easier to use and enable future experiences.• Vacations, hotels, and cars: Find quick links to book your next vacation package, hotel, or car directly from the redesigned 'Book' tab.• Aeroplan eStore highlights: Quickly review popular products and offerings from the eStore directly from the 'Aeroplan' tab.
Jul 6, 2022, 6:34 pm
#906
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Canada
Programs: UA*1K MM SK EBG LATAM BL
Posts: 23,314
It is working well for me now too. Here is what they say is new in the updated version:
• Booking search: We've cleaned up the look and feel of the 'Book' tab, to make it easier to use and enable future experiences.• Vacations, hotels, and cars: Find quick links to book your next vacation package, hotel, or car directly from the redesigned 'Book' tab.• Aeroplan eStore highlights: Quickly review popular products and offerings from the eStore directly from the 'Aeroplan' tab.
• Booking search: We've cleaned up the look and feel of the 'Book' tab, to make it easier to use and enable future experiences.• Vacations, hotels, and cars: Find quick links to book your next vacation package, hotel, or car directly from the redesigned 'Book' tab.• Aeroplan eStore highlights: Quickly review popular products and offerings from the eStore directly from the 'Aeroplan' tab.
Jul 7, 2022, 4:31 pm
#908
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,355
Concierge moved me from a delayed 569 to an on time 567.
But it looks like 569 is UN and 567 is TK.
The website won't let me clear that up.
And the UN segment means I can't access the booking in the app.
But it looks like 569 is UN and 567 is TK.
The website won't let me clear that up.
And the UN segment means I can't access the booking in the app.
Jul 7, 2022, 5:37 pm
#910
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,355
Jul 7, 2022, 6:03 pm
#911
Join Date: Aug 2013
Location: YVR - MILLS Waypoint (It's the third house on the left)
Programs: AC*SE100K, wood level status in various other programs
Posts: 6,233
Jul 7, 2022, 9:22 pm
#912
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,355
NIt my first time. But the first time an agent actually couldn't reasonably rectify it.
Last time I didn't ask for the UN segment to be deleted until after it actually departed, and I was told they couldn't touch "past segments".
So the app was uesless for a few days.
This time, my trip is only a few days, so I really hope this nonsense falls off the PNR.
Last time I didn't ask for the UN segment to be deleted until after it actually departed, and I was told they couldn't touch "past segments".
So the app was uesless for a few days.
This time, my trip is only a few days, so I really hope this nonsense falls off the PNR.
Jul 8, 2022, 7:26 am
#913
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,355
Oh it seems like the app is ignoring the UN segment now because it's in the past. So at least I can see my booking for my connection.
Jul 8, 2022, 4:49 pm
#914
Join Date: Mar 2020
Programs: AC 75k
Posts: 704
As if delays weren't bad enough already, can't imagine how many people got up for their early flight only to find they had no BP anymore.
Another reason I always travel with paper!! I have never tested it, I assume the AC app would still work just with WiFi though?
Another reason I always travel with paper!! I have never tested it, I assume the AC app would still work just with WiFi though?