Oct 28, 2019, 2:48 pm
The Newly Redesigned Air Canada Mobile App (Fall 2019)
Jan 22, 2023, 12:35 am
#1051
Join Date: Oct 2022
Programs: Aeroplan SE; Marriott Bonvoy Ambassador
Posts: 1,553
Jan 22, 2023, 1:02 am
#1052
Join Date: Mar 2022
Programs: Aeroplan
Posts: 479
Anyway, update your APP. It has resolved all my issues.
Jan 22, 2023, 1:27 am
#1053
Join Date: Oct 2022
Programs: Aeroplan SE; Marriott Bonvoy Ambassador
Posts: 1,553
Jan 28, 2023, 3:05 pm
#1057
Join Date: Aug 2008
Location: Canada
Programs: AC*SE
Posts: 1,924
Aside from only getting Aeroplan updates when I login/logout of the app, today I wasn't able to find Calgary on the list of origins when looking up flight status. I could find it as a destination though, and then hit the swap origin/destination button. Quite strange, I just figured it was AC showing that they really are leaving YYC to Westjet.
Jan 29, 2023, 11:03 pm
#1059
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,354
I'm still seeing a ton of cancelled bookings in the app on Android 5.29.2. It's really challenging to view "my booking" when I have two YVR-SFO appearing on the 31st, two TPE-SFO on the 4th, two AUH-SFO mid-month, etc.
Jan 29, 2023, 11:18 pm
#1060
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,779
Same here. I should have 8 bookings in the app, but I have 33. The 25 that shouldn't be there are a healthy mix of past bookings, cancelled bookings, and someone else's bookings that didn't clear when I logged out of their account.
Jan 30, 2023, 12:10 am
#1062
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,354
It's annoying if the list is crowded with useless bookings. It's going to cost me money if I accidentally no-show something I thought I cancelled.
Jan 30, 2023, 12:18 pm
#1064
Join Date: Jun 2004
Location: I'm From Here
Programs: AC*SE & MM/*Wood Gold/HHonors Diamond/Marriott Silver/AirMiles Gold
Posts: 4,567
I still cannot do a seat change on the app ,get a -7 error
Very annoying as I have to SSO to the website every time (which I get) but shouldn't need so much work just to change seats
Very annoying as I have to SSO to the website every time (which I get) but shouldn't need so much work just to change seats
Jan 30, 2023, 2:30 pm
#1065
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,779
That suggests there's a problem with your booking rather than the app. You should consider running it through the PNR viewer cowtool and calling in if need be.