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The Newly Redesigned Air Canada Mobile App (Fall 2019)

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Old Oct 28, 2019, 2:48 pm
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The Newly Redesigned Air Canada Mobile App (Fall 2019)

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Old Jul 5, 2022, 11:05 pm
  #886  
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Originally Posted by nomadic.relief
Well this is cute. App says I must update before July 7th to continue using it, ok fine. Go to update it in Play Store, now I'm told my phone is no longer compatible and upgrading is not possible. Thanks. This week is not annoying enough as it is.
Originally Posted by PaulYK
Had the same message and similarly couldn’t update it. The Air Canada App seems to have disappeared from the Play Store completely right now. Presumably they are rolling out an update, but obviously having some technical difficulties. For me, I can still use the old (current) App at least for now.
Originally Posted by azhang24
Same here. AC IT never fails to disappoint.

Maybe it's time to call in.. oh wait, they can't take calls
The app is also telling me to update to 5.25. I'm on 5.24.4. And I also see no updates in the Play Store (but I do see the listing).

Presumably it will show up tomorrow or something.
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Old Jul 6, 2022, 3:04 am
  #887  
 
Join Date: Feb 2019
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Originally Posted by canadiancow
The app is also telling me to update to 5.25. I'm on 5.24.4. And I also see no updates in the Play Store (but I do see the listing).

Presumably it will show up tomorrow or something.
Are you on the beta program? I'm in the program and have 5.24.4 as well, though the play store shows 5.25 under "What's new"
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Old Jul 6, 2022, 4:05 am
  #888  
 
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Originally Posted by nomadic.relief
Well this is cute. App says I must update before July 7th to continue using it, ok fine. Go to update it in Play Store, now I'm told my phone is no longer compatible and upgrading is not possible. Thanks. This week is not annoying enough as it is.
Same result here.
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Old Jul 6, 2022, 5:41 am
  #889  
 
Join Date: Jan 2022
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Originally Posted by YOWgary
Same result here.
Same, Android user. Now no more Air Canada app. Are they just trying to encourage us to give up on them?
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Old Jul 6, 2022, 7:01 am
  #890  
 
Join Date: Aug 2007
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Originally Posted by YOWgary
Same result here.
Likewise...damn technology.
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Old Jul 6, 2022, 7:12 am
  #891  
 
Join Date: Nov 2018
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Originally Posted by nomadic.relief
Well this is cute. App says I must update before July 7th to continue using it, ok fine. Go to update it in Play Store, now I'm told my phone is no longer compatible and upgrading is not possible. Thanks. This week is not annoying enough as it is.
Ditto
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Old Jul 6, 2022, 7:41 am
  #892  
 
Join Date: Dec 2008
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Originally Posted by leisurefly
Ditto
Same here. I gave them a zero rating. I fly tomorrow. Mobile app still working, until they screw that up too.
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Old Jul 6, 2022, 9:31 am
  #893  
 
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Originally Posted by azhang24
Maybe it's time to call in.. oh wait, they can't take calls
But if you do want to try, the number is the app, right? Argggh!
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Old Jul 6, 2022, 9:46 am
  #894  
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I'm no longer getting the upgrade dialog.
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Old Jul 6, 2022, 10:10 am
  #895  
 
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If it's any consolation, the iOS app is barking at me to update as well. Before July 7 or else.

The update is to v5.25 / Released July 5.
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Old Jul 6, 2022, 11:06 am
  #896  
 
Join Date: Nov 2018
Location: YCM
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Things seem messed up all over, dashboard on AC website is down, points balance showing up.

Play store indicates App incompatible
​​​​ with phone both via phone and via web.
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Old Jul 6, 2022, 12:07 pm
  #897  
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I sent feedback.

Then I updated to 5.25.1. And it's still constantly crashing.

Good thing I'm not flying tomorrow... Oh wait

NumberFormatException: For input string: "#N/A"

Something to do with the "Airport" model.
Last edited by canadiancow; Jul 6, 2022 at 12:13 pm
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Old Jul 6, 2022, 1:04 pm
  #898  
 
Join Date: Nov 2018
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Finally downloaded new version, did crash upon logging into Aeroplan account. On restart app seems to be functioning.​​​​​
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Old Jul 6, 2022, 1:08 pm
  #899  
 
Join Date: Nov 2018
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Originally Posted by leisurefly
Finally downloaded new version, did crash upon logging into Aeroplan account. On restart app seems to be functioning.​​​​​
Perhaps I spoke too soon, crashed while in background on my phone
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Old Jul 6, 2022, 1:54 pm
  #900  
 
Join Date: Dec 2008
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Posts: 437
Originally Posted by leisurefly
Finally downloaded new version, did crash upon logging into Aeroplan account. On restart app seems to be functioning.​​​​​
For me Play Store still shows device incompatible and won't let me download the app.
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