Feb 23, 2015, 6:35 am
Last edit by: NWIFlyer
With the evolution of the Miles&Bonus program, there are a number of threads on this forum that contain outdated information, plus a further set that - whilst describing the new program - contain conflicting information that has only been crystallised as we all discover how certain aspects of the program either work or are interpreted.
It is perhaps therefore unsurprising that many new members find searching through this myriad of threads a little daunting, and consequently they post a question in one of the FAQ threads.
This tends to irk those who've been around for a while who expect the new posters to at least do some basic searching before posting a question that has probably been asked many times before. This also causes the forums to become very congested and less easy to read through with the same question being asked and answered many times.
I am therefore creating a thread, which will be stickied, for anyone to ask any question they like about the M&B program where they are unsure or it's not obvious where they should be posting it.
There is no such thing in this thread as a stupid question, no issue with asking a repeat question, and any answers should be 100% flame-free. I will take a dim view of anyone that abuses a member or provides a less than helpful answer (such as 'do a search') to any question asked in here, because this is being created to benefit all of us so the other threads flow more cleanly. Thank you for your co-operation on this.
It might be that I move questions to more appropriate threads so they receive an answer more quickly, but if I do so I will always add a note to indicate where they originated, and ask that the flame-free answer principle be respected.
NWIFlyer
Moderator
Aegean M&B
It is perhaps therefore unsurprising that many new members find searching through this myriad of threads a little daunting, and consequently they post a question in one of the FAQ threads.
This tends to irk those who've been around for a while who expect the new posters to at least do some basic searching before posting a question that has probably been asked many times before. This also causes the forums to become very congested and less easy to read through with the same question being asked and answered many times.
I am therefore creating a thread, which will be stickied, for anyone to ask any question they like about the M&B program where they are unsure or it's not obvious where they should be posting it.
There is no such thing in this thread as a stupid question, no issue with asking a repeat question, and any answers should be 100% flame-free. I will take a dim view of anyone that abuses a member or provides a less than helpful answer (such as 'do a search') to any question asked in here, because this is being created to benefit all of us so the other threads flow more cleanly. Thank you for your co-operation on this.
It might be that I move questions to more appropriate threads so they receive an answer more quickly, but if I do so I will always add a note to indicate where they originated, and ask that the flame-free answer principle be respected.
NWIFlyer
Moderator
Aegean M&B
Flame-Free Questions on A3 - ask your newbie (and not so newbie) questions here
Jul 31, 2015, 2:04 am
#181
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,182
In my view, it works like this:
You give money to an airline. They give you the transportation and some miles in return. The miles gets stored in your FF-account and is a token of the program's liability towards you. Someone needs to pay the program something for them to take on that liability, and it is the airline that sold the ticket that does the paying.
Now, for a codeshare there suddenly are two airlines making it more complicated who is buying what from whom. I am guessing either one these two variants take place
a) marketing carrier buys the seat from the operating carrier and buys the miles from the program
or
b) marketing carrier buys the seat and the miles from operating carrier
In a) the marketing carrier is in full control of every aspect and they are treating the codeshare seats just like it were seats on their own metal. In b) the marketing carrier pays an all-inclusive price and are done with the deal as soon as they bought the seat.
My assumption is that OW handles codeshare seats as in a) and *A as in b). Regardless how it actually is done, as long as both operating and marketing carrier uses the same structure it will work out.
When you combine these two systems you get trouble. Imagine an airline used to buy seats at the all-inclusive-price. There is no way they are going to pay for miles on the side just because they made a codeshare agreement with an airline outside their alliance.
In OP's case, CX paid NZ for the seat. Did that price include the miles (the *A way)? We don't know, but I'd say probably not because this flight certainly will earn miles on MCP (CX's program) where CX will have to pay for miles separately (the OW-way).
Yup, let's hope OP reports back.
You give money to an airline. They give you the transportation and some miles in return. The miles gets stored in your FF-account and is a token of the program's liability towards you. Someone needs to pay the program something for them to take on that liability, and it is the airline that sold the ticket that does the paying.
Now, for a codeshare there suddenly are two airlines making it more complicated who is buying what from whom. I am guessing either one these two variants take place
a) marketing carrier buys the seat from the operating carrier and buys the miles from the program
or
b) marketing carrier buys the seat and the miles from operating carrier
In a) the marketing carrier is in full control of every aspect and they are treating the codeshare seats just like it were seats on their own metal. In b) the marketing carrier pays an all-inclusive price and are done with the deal as soon as they bought the seat.
My assumption is that OW handles codeshare seats as in a) and *A as in b). Regardless how it actually is done, as long as both operating and marketing carrier uses the same structure it will work out.
When you combine these two systems you get trouble. Imagine an airline used to buy seats at the all-inclusive-price. There is no way they are going to pay for miles on the side just because they made a codeshare agreement with an airline outside their alliance.
In OP's case, CX paid NZ for the seat. Did that price include the miles (the *A way)? We don't know, but I'd say probably not because this flight certainly will earn miles on MCP (CX's program) where CX will have to pay for miles separately (the OW-way).
Yup, let's hope OP reports back.
Aug 1, 2015, 9:38 am
#182
Community Director
Original Poster
Join Date: Jan 2009
Location: Norwich, UK
Programs: A3*G, BA Gold, BD Gold (in memoriam), IHG Diamond Ambassador
Posts: 8,480
At the risk of turning this into a discussion in the wrong thread and having to slap myself on the wrist ...
All flights taken on *A airlines are eligible for credit to a *A FFP, including M&B. Who pays for or is the ticketing agent for that flight is immaterial - the operating airline gets revenue for it.
The issue is whether the operating airline's fare class is one that actually earns in a given FFP, so we need to know how CX's selling fare maps over to NZ. A codeshare outside the Alliance is going to be even more difficult to ascertain because we can't even take an informed guess on the basis of common Star fare buckets, but in this specific case I'd be surprised if CX has bought space in anything other than the very bottom fare bucket, which will not earn in M&B anyway.
All flights taken on *A airlines are eligible for credit to a *A FFP, including M&B. Who pays for or is the ticketing agent for that flight is immaterial - the operating airline gets revenue for it.
The issue is whether the operating airline's fare class is one that actually earns in a given FFP, so we need to know how CX's selling fare maps over to NZ. A codeshare outside the Alliance is going to be even more difficult to ascertain because we can't even take an informed guess on the basis of common Star fare buckets, but in this specific case I'd be surprised if CX has bought space in anything other than the very bottom fare bucket, which will not earn in M&B anyway.
Aug 3, 2015, 8:56 am
#183
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,182
These cross alliance codeshare pop up now and then in many forums. Here is another example.
In that case a business fare, which normally earns plenty regardless on how it is mapped - still there is no one as far as I can find that attests to these flights earning.
But - the search is not very good, so if NWIFlyer has a link to a thread where someone reported earning on a cross alliance code share, that would be very interesting reading!
In that case a business fare, which normally earns plenty regardless on how it is mapped - still there is no one as far as I can find that attests to these flights earning.
But - the search is not very good, so if NWIFlyer has a link to a thread where someone reported earning on a cross alliance code share, that would be very interesting reading!
Aug 3, 2015, 8:58 pm
#184
Join Date: Feb 2011
Location: DPS/DXB
Programs: Hyatt Globalist, BA Silver, A3 Gold, EK Gold, HH Gold, Sixt Dmd
Posts: 259
Canceling Flex Award Ticket?
Hi, I had a question about canceling an A3 Flex Award Ticket. My main question is this - is there free cancellation? And would I get my taxes refunded as well?
What is the cancellation fee associated with canceling a GoLight Award Ticket?
Do all of these changes/cancellations have to be done on the phone, or can they be done with an agent at the Athens Airport?
Thank you
What is the cancellation fee associated with canceling a GoLight Award Ticket?
Do all of these changes/cancellations have to be done on the phone, or can they be done with an agent at the Athens Airport?
Thank you
Aug 4, 2015, 8:37 am
#185
FlyerTalk Evangelist
Join Date: Aug 2014
Programs: Top Tier with all 3 alliances
Posts: 11,670
I am forgetting if this has been covered, do the first six rows of seats on the A3 A320 have slightly more pitch and seat width, as reported here?
http://www.seatplans.com/airlines/aegean/a321-8
http://www.seatplans.com/airlines/aegean/a321-8
Aug 4, 2015, 8:41 am
#186
Community Director
Original Poster
Join Date: Jan 2009
Location: Norwich, UK
Programs: A3*G, BA Gold, BD Gold (in memoriam), IHG Diamond Ambassador
Posts: 8,480
Hi, I had a question about canceling an A3 Flex Award Ticket. My main question is this - is there free cancellation? And would I get my taxes refunded as well?
What is the cancellation fee associated with canceling a GoLight Award Ticket?
Do all of these changes/cancellations have to be done on the phone, or can they be done with an agent at the Athens Airport?
Thank you
What is the cancellation fee associated with canceling a GoLight Award Ticket?
Do all of these changes/cancellations have to be done on the phone, or can they be done with an agent at the Athens Airport?
Thank you
I'm not sure about cancellation routes - the award would most likely be ticketed by the Miles&Bonus department, so I can see you might have to ring them rather than hope a ticket desk could help. Quite what you do outside M&B hours is a bit more tricky ...
Aug 5, 2015, 3:34 am
#188
Join Date: Jun 2006
Posts: 5,900
No even if you are a no show you are still able to claim taxes back but sometimes the admin fee makes it not worth it just depends on how much the taxes are.
Aug 6, 2015, 1:01 am
#190
Join Date: Jan 2013
Location: CKH
Posts: 575
Snacky
Aug 6, 2015, 5:40 pm
#191
Join Date: Aug 2015
Posts: 5
Does anyone know how to use the 50% coupon code? I don't see a field to enter it. I have tried different dates and locations to check if the booking class could cause this problem but I couldn't find a way to unhide it. Do they have technical issues again?
Thanks!
Thanks!
Aug 6, 2015, 6:34 pm
#192
Join Date: Jun 2006
Posts: 5,900
Its working fine just tested it on a dummy booking ATH-SKG. You enter in all your info including FF number then when you get to the payment stage enter in Promotion code and you will see the price reduce. Now in my example it was a cheapo fare so only took EUR9 off.
Aug 6, 2015, 8:25 pm
#193
Join Date: Oct 2003
Location: Tampa
Programs: A3
Posts: 109
I booked a flight July 29 on the new site. It did apply my coupon code and showed the discounted price. Unfortunately it then booked the trip at full price after I entered my credit card.
I called and was told the new site is still not booking coupon discounts correctly. She canceled the booking and booked again applying the coupon. Perhaps on line booking with a coupon code will work some day, but be prepared to call after booking in case something goes wrong.
I called and was told the new site is still not booking coupon discounts correctly. She canceled the booking and booked again applying the coupon. Perhaps on line booking with a coupon code will work some day, but be prepared to call after booking in case something goes wrong.
Aug 7, 2015, 12:35 am
#194
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 7,567