Oct 4, 2016, 9:37 pm
Last edit by: Mwenenzi
Despite the policy some travellers have succeeded in having bags interlined. But do not rely on baggage being interlined
Link to on line blog http://www.ausbt.com.au/connecting-b...liance-skyteam
Individual threads of Oneworld Airlines interlining between separate tickets / PNRs
AF AF will not interline anymore across reservations?
DL Delta Confirms Through-Check Baggage Policy (11 January 2016)
DL Interlining Checked Bags DL to BA
Star Alliance
UA Bag Interlining Changes If Separate Tix with *A & Non *A Partners after 1 March 2015
Edit
Fixing formatting after software downgrade
Added AS
Strike out LA
AS no longer interlines on separate tickets
Link to on line blog http://www.ausbt.com.au/connecting-b...liance-skyteam
Individual threads of Oneworld Airlines interlining between separate tickets / PNRs
- AA -- oneworld not requiring protection or interline baggage 1 Jun 2016; AA policy. Will check through to other oneworld provided one ticket is an award according to post 125 below.
AB -- unknownClosed down- AY -- AY to AY yes, AY to OW no. Finnair baggage on separate tickets after June 1, 2016 OW decision?
- AS-->
Yes Travel that includes multiple flightsFeb 2024 AS eliminates interlining on separate tickets - BA -- BA no longer interlining baggage with separate tickets
- CX --
CX will not interline to other Oneworld airlines if travelling on separate PNRs
CX will interline from 01 Jan 2017 (reverse of policy) Post 129
CX CX WILL interline to other oneworld airlines if travelling on separate PNRs - IB -- WARNING: Changes to interlining bags with Oneworld
Will check through IB to IB separate PNRs[Source] & Iberia no more interlining baggage on separate tickets from 01/FEB/17
CX thread wiki as 18 Nov 2016] No IB to IB [interline] - JL -- JAL will continue to interline to other Oneworld carriers on separate PNRs [04 Oct 2016]
- MH -- Malaysia Airlines Official Policy on Checking bags on separate tickets Will still check through two PNRs (own or partner) [Source [url=http://www.flyertalk.com/forum/cathay-pacific-marco-polo-club/1770120-cx-will-not-interline-other-oneworld-airlines-if-travelling-separate-pnrs.html]CX thread wiki as 18 Nov 2016]
LA -- Burned by Strict Enforcement of No Interline on LATAM to Oneworld (separate tix)No longer in OW
And New oneworld separate tickets policy on LATAM?]- QF -- Qantas - no checking of luggage separate itineraries from 1 Sep (2016) [some exceptions], eg will check QF to QF, QF to EK and through to other oneworld provided one ticket is an award according to post 125 below.
- QR -- Yes as of 1 Mar 2017 as per this post in the Qatar Airways forum. Prior to that, "no" as post 80 and no as post 934 in the BA thread (QR-->BA)
....QR thread-->QR interlining separate PNR baggage as of 1 Mar 2017 - RJ -- unknown
- S7 -- unknown
- UL - Will check through will still check through across tickets according to post 125 below.
AF AF will not interline anymore across reservations?
DL Delta Confirms Through-Check Baggage Policy (11 January 2016)
DL Interlining Checked Bags DL to BA
Star Alliance
UA Bag Interlining Changes If Separate Tix with *A & Non *A Partners after 1 March 2015
Edit
Fixing formatting after software downgrade
Added AS
Strike out LA
AS no longer interlines on separate tickets
Bag interlining issues and OW policy changes (Combined threads)
Sep 2, 2016, 12:54 am
#91
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattExpl.►HiltonGold►ALL Silver
Posts: 21,995
Basically changed from "Traveling on/after September 1st ..." to "Tickets Issued on/after September 1st ...":
Just to make sure we're all on the same page, this is revised version I believe:
American Airlines
Customer Planning Advisory
Subject New separate ticket baggage policy
Revised: September 1, 2016
Effective: Tickets issued onlafter September 1. 2016
To align American Alnines with our oneworld partners and to reduce baggage mishandlings, we will now only through check customers and baggage when all the tickets are in the same PNR.
For tickets issued on/after September 1, 2016 American Airlines will no longer check through bags when customers hold separate tickets in separate PNRS.
We will only through check when the customer holds the iollowing tickets in the same PNR:
- American Airlines and American Eagle
- oneworld and oneworld affiliate airlines
When AA has linked separate tickets in separate PNRs using a DS segment (limited change PNRs or revenue and award tickets) the bags will continue to be checked through to the final destination.
Note: The policy on AA to non-oneworld airline tickets has not changed. We will not through check customers or bags. even ii the tickets are in the same PNR.
Baggage charges
The bag charges a customer will pay depends on the tickets they hold in the same PNR
~ AA-oneworld Assess charges separately tor each ticket
~ AA-AA: Assess charges as if one journey
For separate tickets in separate PNRs, customers should be advised that they will need to reclaim their bags alter travel on the first PNR and then re-check them for their second PNR, including any applicable baggage charges
Customer Planning Advisory
Subject New separate ticket baggage policy
Revised: September 1, 2016
Effective: Tickets issued onlafter September 1. 2016
To align American Alnines with our oneworld partners and to reduce baggage mishandlings, we will now only through check customers and baggage when all the tickets are in the same PNR.
For tickets issued on/after September 1, 2016 American Airlines will no longer check through bags when customers hold separate tickets in separate PNRS.
We will only through check when the customer holds the iollowing tickets in the same PNR:
- American Airlines and American Eagle
- oneworld and oneworld affiliate airlines
When AA has linked separate tickets in separate PNRs using a DS segment (limited change PNRs or revenue and award tickets) the bags will continue to be checked through to the final destination.
Note: The policy on AA to non-oneworld airline tickets has not changed. We will not through check customers or bags. even ii the tickets are in the same PNR.
Baggage charges
The bag charges a customer will pay depends on the tickets they hold in the same PNR
~ AA-oneworld Assess charges separately tor each ticket
~ AA-AA: Assess charges as if one journey
For separate tickets in separate PNRs, customers should be advised that they will need to reclaim their bags alter travel on the first PNR and then re-check them for their second PNR, including any applicable baggage charges
Sep 19, 2016, 5:26 am
#92
Join Date: Oct 2009
Location: Asia
Programs: AY Gold (OWS), SK Gold (*A Gold), airBaltic VIP, Hilton Gold, PP
Posts: 377
This is truly the worst decision OW has done during the past years! They should allow interlining at least for F and J tickets, OWEs and OWSs!
A good number of frequent travelers (who most often travel in F or J) will move to other alliances.
A good number of frequent travelers (who most often travel in F or J) will move to other alliances.
Sep 19, 2016, 5:36 am
#93
Join Date: Jan 2000
Programs: Latinpass Million Miler. BA Gold.
Posts: 3,544
What is the policy of other alliances on this?
Sep 19, 2016, 5:42 am
#94
Join Date: Sep 2016
Posts: 4
Yeah,I agree,as a non EU passport holder,this will be a pain,because I often travel LHR-Schengen-AMM/HKG/Asia and I can't go landside. I don't often travel with checked baggage,but when I do there is a reason for that (eg:liquids).
I heard that in HKG you can ask the transit desk to re-tag your bag and someone will then pick up your bag from the carrousel and check it in again. Does that only happen in HKG,or is it common across the globe? Transit desks often ask me for my baggage tags when I travel on separate tickets,does that mean it's possible to re-tag your bag at the transit desk?
I heard that in HKG you can ask the transit desk to re-tag your bag and someone will then pick up your bag from the carrousel and check it in again. Does that only happen in HKG,or is it common across the globe? Transit desks often ask me for my baggage tags when I travel on separate tickets,does that mean it's possible to re-tag your bag at the transit desk?
Sep 19, 2016, 5:46 am
#95
Join Date: Sep 2016
Posts: 4
I have also heard about the transit desk re-tagging your luggage in Mumbai but I cannot find a confirmation to this. I have two separate tickets from LHR-BOM and then BOM-CMB. If BA will not check my luggage through to CMB and the transite desk will not re-tag my luggage this could involve a very expensive visa for a three hour layover. Any advice please?
Sep 19, 2016, 2:04 pm
#96
Join Date: Jun 2013
Location: Hong Kong
Programs: Bonvoy, Golden Circle, Marco Polo, MileagePlus, SKYMILES
Posts: 53
Recently, I tried MH -> CX KUL-BKK-HKG and CX -> AB HKG-DUS-HAV.
For MH -> CX, they do check thru my baggage and boarding pass as well. However, baggage was left behind in BKK due to MH late arrive (but I had 1.5 hours in transit.
For CX -> AB, I did contact Marco Polo club to add my "Info segment" into CX's PNR. Finally, check in staff check my baggage to HAV but no boarding pass.
For MH -> CX, they do check thru my baggage and boarding pass as well. However, baggage was left behind in BKK due to MH late arrive (but I had 1.5 hours in transit.
For CX -> AB, I did contact Marco Polo club to add my "Info segment" into CX's PNR. Finally, check in staff check my baggage to HAV but no boarding pass.
Sep 19, 2016, 2:18 pm
#97
Join Date: Oct 2010
Location: NSW
Programs: QF P1 + LTG VA Plat, AA nothing, HH Diamond, Hyatt Diamond
Posts: 769
IRROPS with new rules
I had two tickets , QF SYD-MEL-LHR and BA LHR-GLA booked on a single PNR by my TA.
At SYD baggage checked through to GLA and BP issued for all flights. QF9 had maintenance issues in DXB and arrived too late (8hrs 30 min late) to make any connecting flight to GLA. Advised by QF that they had re-booked me on flight this morning to GLA.
I went to LHR T5 early this morning as I couldn't check-in and suspected something was amiss. Ticket had not been reissued and BA advised that QF should never have checked the bags through. Luckily the agent was able to reissue it for me but was advised it was "against the new rules". I pointed out that everything was under a single PNR but BA say that's irrelevant.
At SYD baggage checked through to GLA and BP issued for all flights. QF9 had maintenance issues in DXB and arrived too late (8hrs 30 min late) to make any connecting flight to GLA. Advised by QF that they had re-booked me on flight this morning to GLA.
I went to LHR T5 early this morning as I couldn't check-in and suspected something was amiss. Ticket had not been reissued and BA advised that QF should never have checked the bags through. Luckily the agent was able to reissue it for me but was advised it was "against the new rules". I pointed out that everything was under a single PNR but BA say that's irrelevant.
Sep 19, 2016, 3:13 pm
#98
FlyerTalk Evangelist
Join Date: Apr 2001
Location: MEL CHC
Posts: 21,027
I had two tickets , QF SYD-MEL-LHR and BA LHR-GLA booked on a single PNR by my TA.
At SYD baggage checked through to GLA and BP issued for all flights. QF9 had maintenance issues in DXB and arrived too late (8hrs 30 min late) to make any connecting flight to GLA. Advised by QF that they had re-booked me on flight this morning to GLA.
I went to LHR T5 early this morning as I couldn't check-in and suspected something was amiss. Ticket had not been reissued and BA advised that QF should never have checked the bags through. Luckily the agent was able to reissue it for me but was advised it was "against the new rules". I pointed out that everything was under a single PNR but BA say that's irrelevant.
At SYD baggage checked through to GLA and BP issued for all flights. QF9 had maintenance issues in DXB and arrived too late (8hrs 30 min late) to make any connecting flight to GLA. Advised by QF that they had re-booked me on flight this morning to GLA.
I went to LHR T5 early this morning as I couldn't check-in and suspected something was amiss. Ticket had not been reissued and BA advised that QF should never have checked the bags through. Luckily the agent was able to reissue it for me but was advised it was "against the new rules". I pointed out that everything was under a single PNR but BA say that's irrelevant.
Sep 20, 2016, 7:56 pm
#99
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Join Date: Nov 2004
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The BA thread http://www.flyertalk.com/forum/briti...e-tickets.html
Only those customers that have separate tickets issued in the same PNR/booking will be accepted for through check-in.
Last edited by serfty; Sep 20, 2016 at 8:25 pm
Sep 24, 2016, 1:40 am
#100
Join Date: Nov 2015
Posts: 27
I had two different tickets.
AA IAH-LAX-HKG
Cathay HKG-BKK
When I checked into IAH, the front counter agent refused to check my bag to BKK since it was a different ticket. When I inquired at Admiral Club in LAX, they said I had to ask for a supervisor. I asked if a gate agent could have helped me and they said no.
AA IAH-LAX-HKG
Cathay HKG-BKK
When I checked into IAH, the front counter agent refused to check my bag to BKK since it was a different ticket. When I inquired at Admiral Club in LAX, they said I had to ask for a supervisor. I asked if a gate agent could have helped me and they said no.
Sep 24, 2016, 9:02 pm
#102
Join Date: Nov 2015
Posts: 27
The good thing for me is the transfer desk in HKG took care of my checked luggage so I didn't have to exit custom and redo security. I was worried I would have to wast time to get my luggage and re check in. Using the transfer desk only took 20 minutes.
Oct 1, 2016, 10:44 pm
#103
Join Date: Apr 2016
Location: USA
Programs: AA Exec Plat, Hilton Gold, Marriott/SPG Gold
Posts: 221
Post 2016 bag interlining and IROPS assistance - written policies of oneworld members
Considering the changes in the oneworld policy of not interlining bags or assiting in IRROPS for tickets on multiple PNRs, and allowing individual oneworld member airlines to decide their own level of service, I want to create a single reference thread for all oneworld member airlines on their written policies on bag interlining and IROPS assistance post-2016 service changes.
Some of this information is spread across the various forums for various airlines, but it will be helpful to compile this for all oneworld members in the same place so that those who travel internationally on multiple alliance airlines can refer to this in one place. One we have enough information, we can copy the current information into a wiki post.
Let's answer the following questions, and also link to the policy documents from the airlines, so that travelers can talk to airline agents when checking in.
Please use this format:
(abbreviations: XX - placeholder for airline code. OW - oneworld airlines. NOW - non-oneworld airlines.
[XX] Airline Name
Policy document (document date):
[link to the written policy document from airline website or other reliable source]
[for each of the nine items below, mark 'Bag interline YES/NO, IROPS assistance YES/NO' after the colons, and add any pertinent information in that line after that]
Summary:
1. One PNR, one ticket
1.1. XX - XX: Bag interline YES/NO, IROPS assistance YES/NO
1.2. XX - OW: Bag interline YES/NO, IROPS assistance YES/NO
1.3. XX - NOW: Bag interline YES/NO, IROPS assistance YES/NO
2. One PNR, multiple tickets
2.1. XX - XX: Bag interline YES/NO, IROPS assistance YES/NO
2.2. XX - OW: Bag interline YES/NO, IROPS assistance YES/NO
2.3. XX - NOW: Bag interline YES/NO, IROPS assistance YES/NO
3. Multiple PNRs
3.1. XX - XX: Bag interline YES/NO, IROPS assistance YES/NO
3.2. XX - OW: Bag interline YES/NO, IROPS assistance YES/NO
3.3. XX - NOW: Bag interline YES/NO, IROPS assistance YES/NO
-------------------------------------------------------------------------
[AA] American Airlines
Policy document (Sep 1, 2016): https://ssc.aa.com/prmportal_enu/Age...%20Tickets.pdf
Summary:
1. One PNR, one ticket
1.1. AA - AA: Bag interline YES, IROPS assistance YES
1.2. AA - OW: Bag interline YES, IROPS assistance YES
1.3. AA - NOW: Bag interline NO, IROPS assistance NO (IROPS - rebook through to final destination if AA has a ticketing agreement with the NOW)
2. One PNR, multiple tickets (no difference from item 1)
2.1. AA - AA: Bag interline YES, IROPS assistance YES
2.2. AA - OW: Bag interline YES, IROPS assistance YES
2.3. AA - NOW: Bag interline NO, IROPS assistance YES, rebook through to final destination if AA has a ticketing agreement with the NOW
3. Multiple PNRs
3.1. AA - AA: Bag interline NO, IROPS assistance YES
3.2. AA - OW: Bag interline NO, IROPS assistance YES
3.3. AA - NOW: Bag interline NO, IROPS assistance YES if AA ticket stock
Some of this information is spread across the various forums for various airlines, but it will be helpful to compile this for all oneworld members in the same place so that those who travel internationally on multiple alliance airlines can refer to this in one place. One we have enough information, we can copy the current information into a wiki post.
Let's answer the following questions, and also link to the policy documents from the airlines, so that travelers can talk to airline agents when checking in.
Please use this format:
(abbreviations: XX - placeholder for airline code. OW - oneworld airlines. NOW - non-oneworld airlines.
[XX] Airline Name
Policy document (document date):
[link to the written policy document from airline website or other reliable source]
[for each of the nine items below, mark 'Bag interline YES/NO, IROPS assistance YES/NO' after the colons, and add any pertinent information in that line after that]
Summary:
1. One PNR, one ticket
1.1. XX - XX: Bag interline YES/NO, IROPS assistance YES/NO
1.2. XX - OW: Bag interline YES/NO, IROPS assistance YES/NO
1.3. XX - NOW: Bag interline YES/NO, IROPS assistance YES/NO
2. One PNR, multiple tickets
2.1. XX - XX: Bag interline YES/NO, IROPS assistance YES/NO
2.2. XX - OW: Bag interline YES/NO, IROPS assistance YES/NO
2.3. XX - NOW: Bag interline YES/NO, IROPS assistance YES/NO
3. Multiple PNRs
3.1. XX - XX: Bag interline YES/NO, IROPS assistance YES/NO
3.2. XX - OW: Bag interline YES/NO, IROPS assistance YES/NO
3.3. XX - NOW: Bag interline YES/NO, IROPS assistance YES/NO
-------------------------------------------------------------------------
[AA] American Airlines
Policy document (Sep 1, 2016): https://ssc.aa.com/prmportal_enu/Age...%20Tickets.pdf
Summary:
1. One PNR, one ticket
1.1. AA - AA: Bag interline YES, IROPS assistance YES
1.2. AA - OW: Bag interline YES, IROPS assistance YES
1.3. AA - NOW: Bag interline NO, IROPS assistance NO (IROPS - rebook through to final destination if AA has a ticketing agreement with the NOW)
2. One PNR, multiple tickets (no difference from item 1)
2.1. AA - AA: Bag interline YES, IROPS assistance YES
2.2. AA - OW: Bag interline YES, IROPS assistance YES
2.3. AA - NOW: Bag interline NO, IROPS assistance YES, rebook through to final destination if AA has a ticketing agreement with the NOW
3. Multiple PNRs
3.1. AA - AA: Bag interline NO, IROPS assistance YES
3.2. AA - OW: Bag interline NO, IROPS assistance YES
3.3. AA - NOW: Bag interline NO, IROPS assistance YES if AA ticket stock
Oct 2, 2016, 12:26 am
#104
Join Date: Apr 2016
Location: USA
Programs: AA Exec Plat, Hilton Gold, Marriott/SPG Gold
Posts: 221
Does anyone know what is the policy of QR or UL in such cases? I posted in the QR forum about it since it's not answered on their website. But since there is no separate UL forum, can someone knowledgeable about UL answer here, please.
I think CX and QF have written policies about this, I'll find them and update this thread. How about BA? Do they have a written policy?
I think CX and QF have written policies about this, I'll find them and update this thread. How about BA? Do they have a written policy?
Oct 2, 2016, 8:32 am
#105
Join Date: Jan 2005
Programs: AA-EXP, LATAM Gold+, BA-Blues
Posts: 720
Summary:
1. One PNR, one ticket
1.1. AA - AA: Bag interline YES, IROPS assistance YES
1.2. AA - OW: Bag interline YES, IROPS assistance YES
1.3. AA - NOW: Bag interline NO, IROPS assistance NO (IROPS - rebook through to final destination if AA has a ticketing agreement with the NOW)
1. One PNR, one ticket
1.1. AA - AA: Bag interline YES, IROPS assistance YES
1.2. AA - OW: Bag interline YES, IROPS assistance YES
1.3. AA - NOW: Bag interline NO, IROPS assistance NO (IROPS - rebook through to final destination if AA has a ticketing agreement with the NOW)
I think the "NO" highlighted in yellow should be YES...