Last edit by: WineCountryUA
See Interline Baggage Agreements (single ticket) when there is a single ticket.
When a passenger has two separate tickets, United will though-check (interline) bags only when the second ticket is for UA or *A partner operated travel. Otherwise, UA may not interline the bags and you will need to recheck bags for the second ticket.
With two qualifying separate tickets, when checking bags thru, you will need to present flight information for both tickets at check-in. This includes the itinerary, PNR and eticket number.
Note: Interlining two UA tickets seems to be challenging for some agents. Allow extra time for bag check, just in case, and perhaps suggest contacting the Help Desk if the agent seems to be having issues.
Interlining UA-UA may not be allowed if one ticket is Basic Economy and does not allow free check bags.
Thread on UA-UA bag interlining
UA.com link
Some conditions when UA may not interlining with another carrier on a separate ticket
Exceptions to the non-partner interlining restriction on separate tickets for 1Ks/GSs have been reported. There still needs to be a regular bag interlining agreement in place.
Additionally, one report suggests that exception would apply also to *Gs and Full Fare J passengers
Whenever checking a bag between carriers (on a single or separate tickets), it is recommended to show your bag tag to each downline carrier at the transfer desk/gate to ensure the bag tag information has propagated to their system.
related thread: Overnight, long layover/connection check through baggage question (consolidated)
Archive thread: UA Bag Interlining If Separate Tix w/ *A Partners (YES) & Non-Partners (NO) {Archive}
When a passenger has two separate tickets, United will though-check (interline) bags only when the second ticket is for UA or *A partner operated travel. Otherwise, UA may not interline the bags and you will need to recheck bags for the second ticket.
With two qualifying separate tickets, when checking bags thru, you will need to present flight information for both tickets at check-in. This includes the itinerary, PNR and eticket number.
Note: Interlining two UA tickets seems to be challenging for some agents. Allow extra time for bag check, just in case, and perhaps suggest contacting the Help Desk if the agent seems to be having issues.
Interlining UA-UA may not be allowed if one ticket is Basic Economy and does not allow free check bags.
Thread on UA-UA bag interlining
Effective for travel on and after March 1, 2015, when a customer has two separate tickets, United will though-check bags only when the secondary ticket is for travel on the following carriers:
* United and United Express
* Star Alliance partner airlines
With the new policy, a passengers baggage will be checked between the origin and destination points that are reflected on a single or conjunctive ticket.
If the traveler holds a second ticket on another airline beyond the destination of the first ticket, United will check the bag to the destination on the first ticket(s). In such situations, the traveler must collect their baggage on arrival at their first ticketed destination, and then re-check baggage with the next carrier for their continuing flight(s).
* United and United Express
* Star Alliance partner airlines
With the new policy, a passengers baggage will be checked between the origin and destination points that are reflected on a single or conjunctive ticket.
If the traveler holds a second ticket on another airline beyond the destination of the first ticket, United will check the bag to the destination on the first ticket(s). In such situations, the traveler must collect their baggage on arrival at their first ticketed destination, and then re-check baggage with the next carrier for their continuing flight(s).
If you have a separate ticket on another carrier, you must claim bags at the destination of the first ticketed itinerary and check bags with the other carrier to the final destination. Baggage can be checked through to the final destination if the separate ticketed itinerary includes Star Alliance member airline-operated flights.
- The carrier is not a *A partner
- the connection is overnight
- the connection is less than MCT
- Traveling internationally and connecting to a domestic flight within your destination country
- If the UA ticket is Basic Economy No more "through checking" / interlining of bags when connecting from BE
Exceptions to the non-partner interlining restriction on separate tickets for 1Ks/GSs have been reported. There still needs to be a regular bag interlining agreement in place.
Additionally, one report suggests that exception would apply also to *Gs and Full Fare J passengers
Whenever checking a bag between carriers (on a single or separate tickets), it is recommended to show your bag tag to each downline carrier at the transfer desk/gate to ensure the bag tag information has propagated to their system.
related thread: Overnight, long layover/connection check through baggage question (consolidated)
Archive thread: UA Bag Interlining If Separate Tix w/ *A Partners (YES) & Non-Partners (NO) {Archive}
Default time is 12 hours. A small number of individual stations are enabled to allow bags to be checked thru for connections greater than 12 hours. Maybe we can build a list based on people's experiences for certain connection points.
I know FCO is up to 16 hours. SIN, HND, FRA, MUC, ZRH, BRU should all allow up to 24 hours.
I know FCO is up to 16 hours. SIN, HND, FRA, MUC, ZRH, BRU should all allow up to 24 hours.
UA Bag Interlining If Separate Tix with *A Partners (YES) & Non *A Partners (NO)
#61
Join Date: Apr 2022
Posts: 83
I have a few different questions, so hopefully this is as good a place as any to ask them.
My Mom and I are flying from Tampa to Manchester (UK) in August. We have a positioning flight the same day on UA and the long haul is from IAH to MAN on SQ. The domestic flight is regular economy, and the international flight is business class. Mom has a United Explorer card which paid for the TPA to IAH flights for both of us. I have Star Alliance Gold through Krisflyer, but no status on UA.
My Krisflyer number is not connected to the UA flight because I purchased the flight on United.com and it automatically connected my UA FF number. Is there a way to change this, like if I call them and sit on hold for a day or something? I'd like to be recognized as Star Alliance gold for the domestic flight because of the free baggage allowance. Would the fact that my Mom paid for both tickets with her Explorer card get me the free bag, or is that perk just for her?
We want to check our bags all the way from TPA to MAN. I've seen mixed comments about interline baggage transfers being allowed or not. I would hate to arrive in Houston and have to get our bags to recheck because then we're pretty much screwed with our 8 hour layover. I doubt we'd be able to check the bags on SQ until about 3-4 hours before the flight and I want to avoid that. I want to be able to hang out in the Polaris lounge and not out in the ticket counter area. Does anyone here have very recent experience checking bags all the way through to the international destination when the positioning flight was booked separately?
My Mom and I are flying from Tampa to Manchester (UK) in August. We have a positioning flight the same day on UA and the long haul is from IAH to MAN on SQ. The domestic flight is regular economy, and the international flight is business class. Mom has a United Explorer card which paid for the TPA to IAH flights for both of us. I have Star Alliance Gold through Krisflyer, but no status on UA.
My Krisflyer number is not connected to the UA flight because I purchased the flight on United.com and it automatically connected my UA FF number. Is there a way to change this, like if I call them and sit on hold for a day or something? I'd like to be recognized as Star Alliance gold for the domestic flight because of the free baggage allowance. Would the fact that my Mom paid for both tickets with her Explorer card get me the free bag, or is that perk just for her?
We want to check our bags all the way from TPA to MAN. I've seen mixed comments about interline baggage transfers being allowed or not. I would hate to arrive in Houston and have to get our bags to recheck because then we're pretty much screwed with our 8 hour layover. I doubt we'd be able to check the bags on SQ until about 3-4 hours before the flight and I want to avoid that. I want to be able to hang out in the Polaris lounge and not out in the ticket counter area. Does anyone here have very recent experience checking bags all the way through to the international destination when the positioning flight was booked separately?
I am in a similar situation for an upcoming trip in June. DFW to IAH is on United and is an award ticket using United Miles.
We're connection in IAH on Singapore Airlines to SIN (w/ stop in Manchester). SQ flight is in Business Class and we used SQ miles for that flight.
It appears UA should be able to check our bags all the way to SIN when we check in at DFW. But I'm curious if UA allowed you to check bags in per SQ's Business Class policy? Or did you have to pay for bags for the UA leg?
If anyone has recent experience, please share. Thanks in advance!
#62
Join Date: Jul 2006
Location: Chicago
Programs: UA 1K, HH Diamond
Posts: 2,055
I need some advice. I am flying with a colleage SFO-SIN on United in August. We land at 6:15AM. We want to catch the 9:30AM SQ flight to BKK. We will both have checked bags. I bought the UA tickets, then I am purchasing the one-way SQ ticket separate.
1K help desk seemed to think we can check bags somehow all the way to BKK if I let the US SFO agent know. Is that correct? They will coordinate the bags with SQ since they are same Alliance even though completely seperate bookings?
Thanks
1K help desk seemed to think we can check bags somehow all the way to BKK if I let the US SFO agent know. Is that correct? They will coordinate the bags with SQ since they are same Alliance even though completely seperate bookings?
Thanks
Last edited by WineCountryUA; May 6, 2022 at 1:11 pm Reason: split post
#63
Join Date: May 2022
Posts: 155
I need some advice. I am flying with a colleage SFO-SIN on United in August. We land at 6:15AM. We want to catch the 9:30AM SQ flight to BKK. We will both have checked bags. I bought the UA tickets, then I am purchasing the one-way SQ ticket separate.
1K help desk seemed to think we can check bags somehow all the way to BKK if I let the US SFO agent know. Is that correct? They will coordinate the bags with SQ since they are same Alliance even though completely seperate bookings?
Thanks
1K help desk seemed to think we can check bags somehow all the way to BKK if I let the US SFO agent know. Is that correct? They will coordinate the bags with SQ since they are same Alliance even though completely seperate bookings?
Thanks
Last edited by WineCountryUA; May 6, 2022 at 1:08 pm Reason: Quote updated for splitting post
#64
Join Date: Dec 2012
Location: IAH, SGN, BKK
Programs: UA 1K
Posts: 396
Winkdaddy My route is IAH-SGN & have flown via SIN since the route was started. I always travel with 3 70# bags. My last return was on Dec 31, 2019 so my info may be out of date.
I buy the SIN-SGN on SQ when UA doesn't offer a connection on a single ticket (at a reasonable price). My experience always was that once the tickets
were married that the baggage tags would not print the SQ segment.
It always got done after 30 to 45 minutes of piling up bad tags and agents consulting one another then getting a big white binder full of instructions.
Finally in 2018 I got a check in agent who knew exactly what to do & she showed me step by step:
Good luck. Please post your experience. I'll be flying this route again in late June.
I buy the SIN-SGN on SQ when UA doesn't offer a connection on a single ticket (at a reasonable price). My experience always was that once the tickets
were married that the baggage tags would not print the SQ segment.
It always got done after 30 to 45 minutes of piling up bad tags and agents consulting one another then getting a big white binder full of instructions.
Finally in 2018 I got a check in agent who knew exactly what to do & she showed me step by step:
- From GUI go to SHARES
- select BAGGAGE
- enter # heavies
- enter total # bags
Good luck. Please post your experience. I'll be flying this route again in late June.
#65
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,842
Winkdaddy My route is IAH-SGN & have flown via SIN since the route was started. I always travel with 3 70# bags. My last return was on Dec 31, 2019 so my info may be out of date.
I buy the SIN-SGN on SQ when UA doesn't offer a connection on a single ticket (at a reasonable price). My experience always was that once the tickets
were married that the baggage tags would not print the SQ segment.
It always got done after 30 to 45 minutes of piling up bad tags and agents consulting one another then getting a big white binder full of instructions.
Finally in 2018 I got a check in agent who knew exactly what to do & she showed me step by step:
Good luck. Please post your experience. I'll be flying this route again in late June.
I buy the SIN-SGN on SQ when UA doesn't offer a connection on a single ticket (at a reasonable price). My experience always was that once the tickets
were married that the baggage tags would not print the SQ segment.
It always got done after 30 to 45 minutes of piling up bad tags and agents consulting one another then getting a big white binder full of instructions.
Finally in 2018 I got a check in agent who knew exactly what to do & she showed me step by step:
- From GUI go to SHARES
- select BAGGAGE
- enter # heavies
- enter total # bags
Good luck. Please post your experience. I'll be flying this route again in late June.
#66
A FlyerTalk Posting Legend
Join Date: Aug 2003
Programs: UA 1K 1MM (finally!), IHG AMB-Spire, HH Diamond
Posts: 60,123
Finally in 2018 I got a check in agent who knew exactly what to do & she showed me step by step:
Good luck. Please post your experience. I'll be flying this route again in late June.
- From GUI go to SHARES
- select BAGGAGE
- enter # heavies
- enter total # bags
Good luck. Please post your experience. I'll be flying this route again in late June.
I have had the same experience in SFO - agents keep printing incomplete tags, ask a disinterested manager who eventually walks off, make a phone call, finally get it squared away.
My recollection is PMUA Apollo was not this difficult.
#67
Join Date: May 2022
Posts: 2
New user here...
I have a trip coming up from Indianapolis to La Paz, Bolivia. I have a positioning flight from IND - IAD on UA and then the long haul is on AV (Avianca) IAD - BOG - LPB.
I know that UA and AV are *A members and should have an interline agreement between them, and from the posts in this forum I shouldn't have a problem. My questions are twofold.
Does anyone have any experience interlining at IND? Are the agents there generally knowledgeable in this process?
Has anyone had experience interlining between United and Avianca?
Thanks in advance!
I have a trip coming up from Indianapolis to La Paz, Bolivia. I have a positioning flight from IND - IAD on UA and then the long haul is on AV (Avianca) IAD - BOG - LPB.
I know that UA and AV are *A members and should have an interline agreement between them, and from the posts in this forum I shouldn't have a problem. My questions are twofold.
Does anyone have any experience interlining at IND? Are the agents there generally knowledgeable in this process?
Has anyone had experience interlining between United and Avianca?
Thanks in advance!
#68
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,842
New user here...
I have a trip coming up from Indianapolis to La Paz, Bolivia. I have a positioning flight from IND - IAD on UA and then the long haul is on AV (Avianca) IAD - BOG - LPB.
I know that UA and AV are *A members and should have an interline agreement between them, and from the posts in this forum I shouldn't have a problem. My questions are twofold.
Does anyone have any experience interlining at IND? Are the agents there generally knowledgeable in this process?
Has anyone had experience interlining between United and Avianca?
Thanks in advance!
I have a trip coming up from Indianapolis to La Paz, Bolivia. I have a positioning flight from IND - IAD on UA and then the long haul is on AV (Avianca) IAD - BOG - LPB.
I know that UA and AV are *A members and should have an interline agreement between them, and from the posts in this forum I shouldn't have a problem. My questions are twofold.
Does anyone have any experience interlining at IND? Are the agents there generally knowledgeable in this process?
Has anyone had experience interlining between United and Avianca?
Thanks in advance!
#69
Join Date: May 2022
Posts: 2
I have had friends who travel Avianca often tell me the same, so I'm hoping by interlining I can avoid as many customer service issues as possible! lol
#70
Join Date: Dec 2012
Location: IAH, SGN, BKK
Programs: UA 1K
Posts: 396
#71
Join Date: Aug 2010
Location: NYC / MIA / AMS
Programs: UA 1k
Posts: 496
I believe this should be fine but want to double check. Currently flying EWR-HND in July, I had hope for a Japan open by then given the press, but it seems that is less than the ideal opening. I'd re-book but i have to be in Bali in mid July for a wedding so I plan on transiting. I should have no problem interlining to an NH/SQ flight on a separate ticket departing T+1 but less than 24h after arrival? (all will be in J). I understand the overnight in HND will be mildly unfun.
#72
Join Date: Aug 2010
Location: SNA and XRY
Programs: UA PP, 2 MM; IC;
Posts: 1,043
Does anyone have experience trying to interline with CFG (Condor)...? I know it's a subsidiary of LH, but does it qualify as Star Alliance? My MM companion has a SNA-DEN-FRA... with separate PNR from FRA to XRY... The connection was not shown when buying the SNA-FRA ticket.Looked through this thread but don't see anything unless I missed it.
#73
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,577
Does anyone have experience trying to interline with CFG (Condor)...? I know it's a subsidiary of LH, but does it qualify as Star Alliance? My MM companion has a SNA-DEN-FRA... with separate PNR from FRA to XRY... The connection was not shown when buying the SNA-FRA ticket.Looked through this thread but don't see anything unless I missed it.
Lack of UA ticket or bag interline with DE confirmed by EF
#74
Join Date: Aug 2010
Location: SNA and XRY
Programs: UA PP, 2 MM; IC;
Posts: 1,043
Condor / DE does not have an interline agreement with UA
Lack of UA ticket or bag interline with DE confirmed by EF
Lack of UA ticket or bag interline with DE confirmed by EF
#75
Join Date: Feb 2006
Location: Bay Area, CA
Programs: UA 1K; Marriott Platinum, Hilton Diamond, Hyatt Gold
Posts: 828
Interline with Iberia
Flying Polaris LAX-EWR-MAD tomorrow connecting to Iberia to OVD also in Business. Can United interline luggage all the way to OVD?