FlyerTalk Forums - View Single Post - Bag interlining issues and OW policy changes (Combined threads)
Old Oct 1, 2016, 10:44 pm
  #103  
nort
 
Join Date: Apr 2016
Location: USA
Programs: AA Exec Plat, Hilton Gold, Marriott/SPG Gold
Posts: 221
Post 2016 bag interlining and IROPS assistance - written policies of oneworld members

Considering the changes in the oneworld policy of not interlining bags or assiting in IRROPS for tickets on multiple PNRs, and allowing individual oneworld member airlines to decide their own level of service, I want to create a single reference thread for all oneworld member airlines on their written policies on bag interlining and IROPS assistance post-2016 service changes.

Some of this information is spread across the various forums for various airlines, but it will be helpful to compile this for all oneworld members in the same place so that those who travel internationally on multiple alliance airlines can refer to this in one place. One we have enough information, we can copy the current information into a wiki post.

Let's answer the following questions, and also link to the policy documents from the airlines, so that travelers can talk to airline agents when checking in.

Please use this format:

(abbreviations: XX - placeholder for airline code. OW - oneworld airlines. NOW - non-oneworld airlines.

[XX] Airline Name
Policy document (document date):
[link to the written policy document from airline website or other reliable source]

[for each of the nine items below, mark 'Bag interline YES/NO, IROPS assistance YES/NO' after the colons, and add any pertinent information in that line after that]

Summary:
1. One PNR, one ticket
1.1. XX - XX: Bag interline YES/NO, IROPS assistance YES/NO
1.2. XX - OW: Bag interline YES/NO, IROPS assistance YES/NO
1.3. XX - NOW: Bag interline YES/NO, IROPS assistance YES/NO

2. One PNR, multiple tickets
2.1. XX - XX: Bag interline YES/NO, IROPS assistance YES/NO
2.2. XX - OW: Bag interline YES/NO, IROPS assistance YES/NO
2.3. XX - NOW: Bag interline YES/NO, IROPS assistance YES/NO

3. Multiple PNRs
3.1. XX - XX: Bag interline YES/NO, IROPS assistance YES/NO
3.2. XX - OW: Bag interline YES/NO, IROPS assistance YES/NO
3.3. XX - NOW: Bag interline YES/NO, IROPS assistance YES/NO

-------------------------------------------------------------------------

[AA] American Airlines

Policy document (Sep 1, 2016): https://ssc.aa.com/prmportal_enu/Age...%20Tickets.pdf

Summary:
1. One PNR, one ticket
1.1. AA - AA: Bag interline YES, IROPS assistance YES
1.2. AA - OW: Bag interline YES, IROPS assistance YES
1.3. AA - NOW: Bag interline NO, IROPS assistance NO (IROPS - rebook through to final destination if AA has a ticketing agreement with the NOW)

2. One PNR, multiple tickets (no difference from item 1)
2.1. AA - AA: Bag interline YES, IROPS assistance YES
2.2. AA - OW: Bag interline YES, IROPS assistance YES
2.3. AA - NOW: Bag interline NO, IROPS assistance YES, rebook through to final destination if AA has a ticketing agreement with the NOW

3. Multiple PNRs
3.1. AA - AA: Bag interline NO, IROPS assistance YES
3.2. AA - OW: Bag interline NO, IROPS assistance YES
3.3. AA - NOW: Bag interline NO, IROPS assistance YES if AA ticket stock
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