American Airlines
Customer Planning Advisory

Subject New separate ticket baggage policy


Revised: September 1, 2016

Effective: Tickets issued onlafter September 1. 2016

To align American Alnines with our oneworld partners and to reduce baggage mishandlings, we will now only through check customers and baggage when all the tickets are in the same PNR.

For tickets issued on/after September 1, 2016 American Airlines will no longer check through bags when customers hold separate tickets in separate PNRS.

We will only through check when the customer holds the iollowing tickets in the same PNR:

- American Airlines and American Eagle
- oneworld and oneworld affiliate airlines

When AA has linked separate tickets in separate PNRs using a DS segment (limited change PNRs or revenue and award tickets) the bags will continue to be checked through to the final destination.

Note: The policy on AA to non-oneworld airline tickets has not changed. We will not through check customers or bags. even ii the tickets are in the same PNR.

Baggage charges

The bag charges a customer will pay depends on the tickets they hold in the same PNR
~ AA-oneworld Assess charges separately tor each ticket
~ AA-AA: Assess charges as if one journey

For separate tickets in separate PNRs, customers should be advised that they will need to reclaim their bags alter travel on the first PNR and then re-check them for their second PNR, including any applicable baggage charges