Sep 15, 2016, 3:24 am
Last edit by: NewbieRunner
This lounge is now closed and replaced by the Finnair Premium Wing.
https://www.flyertalk.com/forum/finnair-finnair-plus/1973050-ay-platinum-wing-now-open.html
https://www.flyertalk.com/forum/finnair-finnair-plus/1973050-ay-platinum-wing-now-open.html
Finnair Premium Lounge in non-Schengen area [now closed]
Sep 15, 2016, 5:16 am
#406
Join Date: Jan 2016
Posts: 280
There are cold cuts and cheeses, pancakes at least sometimes, yogurt-berry-things, more juice options... but of course the most important difference is NF.
Sep 15, 2016, 5:17 am
#407
Join Date: Aug 2010
Location: Seat 1L these days :)
Programs: AF Platinum/AY LUMO/SK EBG/baEC S/HYATT Globalist/MR LTP/A3 *G/HH Dia/IHG plat
Posts: 7,957
The berry/fruit filled crepes are tasty 
Sep 15, 2016, 6:25 am
#408
Join Date: Jul 2014
Programs: AY Platinum
Posts: 287
Yes, the crepes are great. In fact, I'd say that compared to the rest of the lounges, breakfast has the biggest relative improvement.
Sep 15, 2016, 1:25 pm
#409
Join Date: Aug 2007
Location: KUO
Programs: HH Diam, AY/AX/KQ/IHG/VISA Plat, SK/Bonvoy/Melia/Strawberry Gold, Radisson Prem, PP Prest
Posts: 2,266
Writing about lounge staff (or every once in a while a "dragon"), Kenneth is a GEM !!!
Sep 21, 2016, 4:00 am
#410
Join Date: Nov 2013
Location: HEL
Programs: AY, SK, TK
Posts: 7,598
From now on, all lounge agents are just beautiful ladies and gentlemen for me
and I behave very non-Finnish way there. I smile and greet, look in their eyes, make a smalltalk comment, thank for passing me in and come back later to have a chit-chat if I see them bored. Should I ask for compensation 
Sep 22, 2016, 12:59 pm
#411
Join Date: Apr 2009
Location: HEL
Programs: BA Gold, AY Gold
Posts: 649
Yeah, that's a bad time to be at HEL. I hope the departure day being a Saturday will help me a bit or that the flight will be delayed for a few hours. I'll post here after finding out how it goes. Luckily I have another non-Schengen departure later this year at around 7pm, so might have better luck then.
Well, something good came out of this: I and the person I was travelling with were directed to the Premium Lounge without me even asking for it. I think it was because the Business Lounge had a lot of visitors and the Premium one was not full. Or maybe they direct all OWS status holders there, even though the web site states differently.
Nov 4, 2016, 8:07 am
#412
Join Date: Nov 2016
Location: Parikkala
Programs: AY Gold, QR Plat
Posts: 35
In a country where there's around one sauna for every three people, incorporating one into the new lounge seemed a natural thing to do.
Read more... http://edition.cnn.com/2014/06/23/tr...html?hpt=hp_c5
Read more... http://edition.cnn.com/2014/06/23/tr...html?hpt=hp_c5
- the lockers very few and small (really small!)
- the dressing rooms small for 3 people, almost impossible to fit all
at once
- look at the picture, 1 (one) chair. Like we, a group of 3 where to be? Just standing there as the cleaner was standing right in front the chair. Just standing.
- an almost empty jug of water (I refilled from water tab) with some paper cups
Did not see anyone checking this during our stay.
- no juice, just the tab water to refresh
- shame Finnair, a good chance spoiled! As aaid sauna was fine but everything else sucks.
Nov 8, 2016, 7:43 am
#413
Join Date: Oct 2015
Location: HEL
Programs: AY+ Plat, OWE
Posts: 132
Visited the lounge last Thursday.
Very nice service, and smiling personnel.
I don't know if my face is unapproachable or something, but the lounge was rather empty and one of the staff asked a few clients if they'd want something more to drink, but passed me and my empty glass without asking. Not a big deal, but still I noticed it.
Very nice service, and smiling personnel.
I don't know if my face is unapproachable or something, but the lounge was rather empty and one of the staff asked a few clients if they'd want something more to drink, but passed me and my empty glass without asking. Not a big deal, but still I noticed it.
Nov 15, 2016, 1:29 am
#414
Join Date: May 2009
Location: Bath, UK
Programs: BAEC Silver
Posts: 1,002
Yes, the web page has been updated to say AY plat, gold and oneworld emeralds have access to premium and no one else.
The peak hour thing is not mentioned on AY pages, but have been reported a few times here. My guess is that either AY is trying to ease in to the new rule or there just isnt any consistency in how staff applies the new rules. But unless the web page is wrong, then any sapphire admittance is fluke.
The peak hour thing is not mentioned on AY pages, but have been reported a few times here. My guess is that either AY is trying to ease in to the new rule or there just isnt any consistency in how staff applies the new rules. But unless the web page is wrong, then any sapphire admittance is fluke.
Nov 15, 2016, 1:58 am
#415
Join Date: May 2015
Location: ATL/MCO
Programs: Costco Executive, RaceTrac Sultan of Soda, Chick-fil-A Red
Posts: 5,662
Well to my understanding non-AY Sapphires have access to the Premium lounge during non-peak hours.
Nov 18, 2016, 3:56 am
#416
Join Date: Dec 2006
Location: WC1
Programs: BAEC Gold, SK *G, Hertz President's Circle
Posts: 660
What's the latest on being able to access the Premium lounge with a Schengen boarding pass?
In a couple of weeks' time, my OH and I will be flying out of HEL. I (OWE) will be flying HEL-ARN, and she (OWR) will be flying HEL-LHR. We're both on AY flights. Mine leaves about an hour later. Would we be admitted to the non-Schengen premium lounge or would it be better sticking to the Schengen lounge?
In a couple of weeks' time, my OH and I will be flying out of HEL. I (OWE) will be flying HEL-ARN, and she (OWR) will be flying HEL-LHR. We're both on AY flights. Mine leaves about an hour later. Would we be admitted to the non-Schengen premium lounge or would it be better sticking to the Schengen lounge?
Nov 18, 2016, 4:20 am
#417
Join Date: May 2015
Location: ATL/MCO
Programs: Costco Executive, RaceTrac Sultan of Soda, Chick-fil-A Red
Posts: 5,662
What's the latest on being able to access the Premium lounge with a Schengen boarding pass?
In a couple of weeks' time, my OH and I will be flying out of HEL. I (OWE) will be flying HEL-ARN, and she (OWR) will be flying HEL-LHR. We're both on AY flights. Mine leaves about an hour later. Would we be admitted to the non-Schengen premium lounge or would it be better sticking to the Schengen lounge?
In a couple of weeks' time, my OH and I will be flying out of HEL. I (OWE) will be flying HEL-ARN, and she (OWR) will be flying HEL-LHR. We're both on AY flights. Mine leaves about an hour later. Would we be admitted to the non-Schengen premium lounge or would it be better sticking to the Schengen lounge?
You can go to the Premium Lounge and ask for access as you're accompanying your wife for her LHR flight.
The dragons might try to tell you to use the lounge in the schengen area as it's closer to your flight, but the Premium one is significantly nicer than the schengen one and you can once again tell them you want to use the sauna.
Hope I helped you
Nov 18, 2016, 7:36 am
#418
Join Date: Dec 2006
Location: WC1
Programs: BAEC Gold, SK *G, Hertz President's Circle
Posts: 660
Nov 18, 2016, 8:36 am
#419
Join Date: Jul 2009
Location: UK
Programs: BA Gold
Posts: 2,422
Is there an upper age limit for children before they are considered guests in this lounge? I am OWE via BA Gold and my wife and son (4 years old) are both OWS. We would like to spend a few hours there between 12 and 4pm the week before Christmas, are these non-peak hours?
Thanks
Thanks
Nov 18, 2016, 12:43 pm
#420
Join Date: May 2015
Location: ATL/MCO
Programs: Costco Executive, RaceTrac Sultan of Soda, Chick-fil-A Red
Posts: 5,662
Is there an upper age limit for children before they are considered guests in this lounge? I am OWE via BA Gold and my wife and son (4 years old) are both OWS. We would like to spend a few hours there between 12 and 4pm the week before Christmas, are these non-peak hours?
Thanks
Thanks
All children over two are considered guests but if he's cute enough they might let you all in.
Different rules apply where Finnair Gold and Platinum get any amount of children under 18 into their lounges.
Your time in the lounge seem to be non-peak hours but it can vary on the mood of the dragon.
If you would like to have guaranteed access, go to this thread where you can seek help for guesting.
For more about AY lounges go here..
For any information regarding transit at Helsinki-Vantaa airport, have a look at this thread.
And should any other question about Finnair arise, please do not hesitate to consult this section.
Hope I helped you!