Last edit by: geclub1
Flying Club Contact Info
USA +1 800 365 9500
SOUTH AFRICA +27 11 340 3535
HONG KONG +852 2532 6060 9 AM to 6 PM M-F 9 AM to 2 PM Sat
CHINA +86 21 5353 4600
INDIA +1-800-102-3000 ( Toll Free )
+91-124-4693030
CARIBBEAN +1 800 744 7477
Tips to Book Partner Awards:
Delta:
Check af.com for availability.
Virgin Australia:
One-way awards possible
USA +1 800 365 9500
SOUTH AFRICA +27 11 340 3535
HONG KONG +852 2532 6060 9 AM to 6 PM M-F 9 AM to 2 PM Sat
CHINA +86 21 5353 4600
INDIA +1-800-102-3000 ( Toll Free )
+91-124-4693030
CARIBBEAN +1 800 744 7477
Tips to Book Partner Awards:
Delta:
Check af.com for availability.
Virgin Australia:
One-way awards possible
(Master Thread) except ANA (NH) using VS points.
#151
Join Date: Dec 2012
Location: UK
Programs: BAEC Silver, VS Red, HH Gold, IHG Gold, Marriott Gold, SPG Basic, Alitalia Status Match
Posts: 1,173
It does have the following under the domestic chart:
"International Travel
Round trip redemptions on International flights from:
15,000 miles in Economy
30,000 miles in Business Class
40,000 miles in First Class
Destinations include: Japan, USA, Hawaii, Germany, France, China, India and Guam"
So it looks like UK-JP redemptions are no longer available if the included list is exhaustive rather than just a selection.
We were trying to get my wife a return UK-JP ticket in any class recently and gave up as there was no availability, and the costs of calling repeatedly to submit new dates was adding up... Useless!
"International Travel
Round trip redemptions on International flights from:
15,000 miles in Economy
30,000 miles in Business Class
40,000 miles in First Class
Destinations include: Japan, USA, Hawaii, Germany, France, China, India and Guam"
So it looks like UK-JP redemptions are no longer available if the included list is exhaustive rather than just a selection.
We were trying to get my wife a return UK-JP ticket in any class recently and gave up as there was no availability, and the costs of calling repeatedly to submit new dates was adding up... Useless!
#152
Join Date: Apr 2010
Location: SFO
Programs: OZ *G; HH Diamond;
Posts: 1,644
I am looking at booking ANA First LHR-TYO-SEA r/t using my Virgin Atlantic miles. I cannot find the mileage chart - could somebody help me figure out how many miles this would be?
PS: Would it be possible to get a 1 or 2 day-long stopover in Tokyo whilst booking as one award?
PS: Would it be possible to get a 1 or 2 day-long stopover in Tokyo whilst booking as one award?
The chart as of 15JUL15 had the same list of destinations, but then in the next paragraph, they provide an example itin of LHR-TYO-SIN return.
#153
Join Date: Nov 2011
Location: SFO/SJC
Programs: whatever comes with CCs
Posts: 1,082
i had saved an image as well
http://www.flyertalk.com/forum/membe...chart-ana.html
IS there any special trick to booking ANA awards with virgin. I can see award space on united/aeroplan but the virgin offices in uk/us/hong kong cannot see anything. I have done HUCA atleast 3 times for each of these locations
http://www.flyertalk.com/forum/membe...chart-ana.html
IS there any special trick to booking ANA awards with virgin. I can see award space on united/aeroplan but the virgin offices in uk/us/hong kong cannot see anything. I have done HUCA atleast 3 times for each of these locations
#154
It does have the following under the domestic chart:
"International Travel
Round trip redemptions on International flights from:
15,000 miles in Economy
30,000 miles in Business Class
40,000 miles in First Class
Destinations include: Japan, USA, Hawaii, Germany, France, China, India and Guam"
So it looks like UK-JP redemptions are no longer available if the included list is exhaustive rather than just a selection.
We were trying to get my wife a return UK-JP ticket in any class recently and gave up as there was no availability, and the costs of calling repeatedly to submit new dates was adding up... Useless!
"International Travel
Round trip redemptions on International flights from:
15,000 miles in Economy
30,000 miles in Business Class
40,000 miles in First Class
Destinations include: Japan, USA, Hawaii, Germany, France, China, India and Guam"
So it looks like UK-JP redemptions are no longer available if the included list is exhaustive rather than just a selection.
We were trying to get my wife a return UK-JP ticket in any class recently and gave up as there was no availability, and the costs of calling repeatedly to submit new dates was adding up... Useless!
i had saved an image as well
http://www.flyertalk.com/forum/membe...chart-ana.html
IS there any special trick to booking ANA awards with virgin. I can see award space on united/aeroplan but the virgin offices in uk/us/hong kong cannot see anything. I have done HUCA atleast 3 times for each of these locations
http://www.flyertalk.com/forum/membe...chart-ana.html
IS there any special trick to booking ANA awards with virgin. I can see award space on united/aeroplan but the virgin offices in uk/us/hong kong cannot see anything. I have done HUCA atleast 3 times for each of these locations
Is 22000 miles the max I can do? I think LHR-TYO-SEA should be fine, but LHR-TYO-SYD or LHR-TYO-JFK are over this 22k limit which is a shame.
And I promise this is a last question, but what happens to amount of miles required where ANA only offers business on some legs of the otherwise First class journey, eg LHR(First)-TYO-(Business)HKG. Can this be issued as 1 ticket for F miles on VS, or does it have to be split to 2 separate bookings?
#155
Join Date: Nov 2011
Location: SFO/SJC
Programs: whatever comes with CCs
Posts: 1,082
i don't mind the questions but i don't know the answers either. I tried an award booking yesterday to find out if stopovers/open jaws are allowed. I don't trust teh agent i talked to who said open jaws are not allowed. He wanted to add extra 15k miles for the ITM to NRT segment I tried to add
in the end they couldn't confirm the award availability so I didn't book it. Do let us know what you find out.
in the end they couldn't confirm the award availability so I didn't book it. Do let us know what you find out.
#158
FlyerTalk Evangelist
Join Date: Mar 2006
Location: DFW
Programs: AA 1M
Posts: 31,475
Here is something I observed while trying to book DL awards with VS miles. I found the flights I wanted on dl.com and then called VS. Tried to book DFW-LAX-NRT. The agent mentioned that the DFW-LAX segment was not available. I then tried just DFW-LAX on dl.com and it did not come out available at low level. So if you encounter such issues, it might be because of married segments.
I asked the VS agent to not do a segment by segment search and try searching DFW-NRT and that also did not come up available. I then went to af.com and that DL combination was not showing as available. So not only does DL have married segments, they allow them just with DL miles. I guess before calling VS, try checking af.com for the DL flights you want.
I asked the VS agent to not do a segment by segment search and try searching DFW-NRT and that also did not come up available. I then went to af.com and that DL combination was not showing as available. So not only does DL have married segments, they allow them just with DL miles. I guess before calling VS, try checking af.com for the DL flights you want.
#159
Join Date: Nov 2011
Location: SFO/SJC
Programs: whatever comes with CCs
Posts: 1,082
Here is something I observed while trying to book DL awards with VS miles. I found the flights I wanted on dl.com and then called VS. Tried to book DFW-LAX-NRT. The agent mentioned that the DFW-LAX segment was not available. I then tried just DFW-LAX on dl.com and it did not come out available at low level. So if you encounter such issues, it might be because of married segments.
I asked the VS agent to not do a segment by segment search and try searching DFW-NRT and that also did not come up available. I then went to af.com and that DL combination was not showing as available. So not only does DL have married segments, they allow them just with DL miles. I guess before calling VS, try checking af.com for the DL flights you want.
I asked the VS agent to not do a segment by segment search and try searching DFW-NRT and that also did not come up available. I then went to af.com and that DL combination was not showing as available. So not only does DL have married segments, they allow them just with DL miles. I guess before calling VS, try checking af.com for the DL flights you want.
#160
Join Date: Oct 2011
Posts: 53
Air China Update
Hi all
Has anyone else had problem booking redemption flight on Air China? I always use my Virgin miles for my parents flights to/from LHR, but today I was told that as from 14th July, VS staff were told to halt all redemption booking on Air China using VS miles! Does anyone know why this is? Is the partnership with CA coming to an end?
HELP!
Has anyone else had problem booking redemption flight on Air China? I always use my Virgin miles for my parents flights to/from LHR, but today I was told that as from 14th July, VS staff were told to halt all redemption booking on Air China using VS miles! Does anyone know why this is? Is the partnership with CA coming to an end?
HELP!
#161
Join Date: May 2012
Posts: 213
My experience using VS miles on SQ:
ANA's website showing availability in J.
CPH-SIN, various dates.
1st call(UK office) nothing available.
2nd call(UK office) nothing.
3rd call(HKG office) date requested, 24h wait time. Next day had a call saying no availability...
4th call(UK office) finally some hope! Got a booking ref no and asked to ring back. I called today to be told that the booking request came back as unconfirmed from SQ.
These are the same flights you can book with ANA miles instantly!
So there you go. The true value of VS miles
ANA's website showing availability in J.
CPH-SIN, various dates.
1st call(UK office) nothing available.
2nd call(UK office) nothing.
3rd call(HKG office) date requested, 24h wait time. Next day had a call saying no availability...
4th call(UK office) finally some hope! Got a booking ref no and asked to ring back. I called today to be told that the booking request came back as unconfirmed from SQ.
These are the same flights you can book with ANA miles instantly!
So there you go. The true value of VS miles
Last edited by mobilemario; Oct 30, 2015 at 5:22 am
#162
Join Date: Apr 2010
Location: SFO
Programs: OZ *G; HH Diamond;
Posts: 1,644
My experience using VS miles on SQ:
ANA's website showing availability in J.
CPH-SIN, various dates.
1st call(UK office) nothing available.
2nd call(UK office) nothing.
3rd call(HKG office) date requested, 24h wait time. Next day had a call saying no availability...
4th call(UK office) finally some hope! Got a booking ref no and asked to ring back. I called today to be told that the booking request came back as unconfirmed from SQ.
These are the same flights you can book with ANA miles instantly!
So there you go. The true value of VS miles
ANA's website showing availability in J.
CPH-SIN, various dates.
1st call(UK office) nothing available.
2nd call(UK office) nothing.
3rd call(HKG office) date requested, 24h wait time. Next day had a call saying no availability...
4th call(UK office) finally some hope! Got a booking ref no and asked to ring back. I called today to be told that the booking request came back as unconfirmed from SQ.
These are the same flights you can book with ANA miles instantly!
So there you go. The true value of VS miles
Since VS has actually submitted long-sell and the space came back as unconfirmed, I would lean towards that it is actually phantom space.
#163
Moderator, Virgin Atlantic
Original Poster
Join Date: Mar 2001
Location: www.V-Flyer.com
Programs: VS Red, Bonvoy Lifetime Titanium - earned out of our own pocket!.
Posts: 2,394
#164
Join Date: Nov 2011
Location: SFO/SJC
Programs: whatever comes with CCs
Posts: 1,082
I think most people in US are used to not paying scam charges that you end up having to pay if you fly VS using VS miles. Elsewhere people view miles as a discount coupon rather than a mostly free flight. So you probably see some value on redeeming on VS but I don't.
#165
Moderator, Virgin Atlantic
Original Poster
Join Date: Mar 2001
Location: www.V-Flyer.com
Programs: VS Red, Bonvoy Lifetime Titanium - earned out of our own pocket!.
Posts: 2,394
Good point about the charges, but we have been paying YQ on VS and BA for so long that we have got used to them.
Nick
Nick