Mar 8, 2015, 2:10 pm
Last edit by: geclub1
Flying Club Contact Info
USA +1 800 365 9500
SOUTH AFRICA +27 11 340 3535
HONG KONG +852 2532 6060 9 AM to 6 PM M-F 9 AM to 2 PM Sat
CHINA +86 21 5353 4600
INDIA +1-800-102-3000 ( Toll Free )
+91-124-4693030
CARIBBEAN +1 800 744 7477
Tips to Book Partner Awards:
Delta:
Check af.com for availability.
Virgin Australia:
One-way awards possible
USA +1 800 365 9500
SOUTH AFRICA +27 11 340 3535
HONG KONG +852 2532 6060 9 AM to 6 PM M-F 9 AM to 2 PM Sat
CHINA +86 21 5353 4600
INDIA +1-800-102-3000 ( Toll Free )
+91-124-4693030
CARIBBEAN +1 800 744 7477
Tips to Book Partner Awards:
Delta:
Check af.com for availability.
Virgin Australia:
One-way awards possible
(Master Thread) except ANA (NH) using VS points.
Mar 7, 2016, 5:42 pm
#196
Join Date: Jul 2011
Location: Sunny AZ
Programs: HH Diamond, Sixt Platinum, IHG Spire Ambassador, Marriott/SPG Gold .....
Posts: 3,215
Quote:
Originally Posted by blitzen
Pinkblanket thanks so much. That help in getting a ballpark figure ( as I plan to travel in 2018 things will change anyway but it is good to have a minimum now and a better idea 1 year before the planned journey).
FYI, ANA used to have award chart flying on ANA based on distance traveled. Now, ANA uses an award chart based on which region you fly from and to, which is similar to most award charts such as AA and United.
This means that sooner or later, VS may charge Flying Club miles flying on ANA based on regions, not distance traveled. Don't be surprised if they do that.
When ANA charged award based on distance, the awards were slightly cheaper than Flying Club award chart flying on ANA. I think, if you don't want to be disappointed, go to ANA website. Check out which region you are going to fly from and to, and then see how much ANA charges for flying on ANA. That should give you a minimum ballpark figure how much Flying Club will charge (IF they change the award chart). Of course, this is all speculations. See here for a blog post on ANA old award chart and see here for a blog post on Virgin Atlantic award chart flying on ANA.
Keep in mind that finding one J or F seat from U.S. to Japan and vice versa is quite easy. Finding two J or F seats can be a little challenge.
Originally Posted by blitzen
Pinkblanket thanks so much. That help in getting a ballpark figure ( as I plan to travel in 2018 things will change anyway but it is good to have a minimum now and a better idea 1 year before the planned journey).
FYI, ANA used to have award chart flying on ANA based on distance traveled. Now, ANA uses an award chart based on which region you fly from and to, which is similar to most award charts such as AA and United.
This means that sooner or later, VS may charge Flying Club miles flying on ANA based on regions, not distance traveled. Don't be surprised if they do that.
When ANA charged award based on distance, the awards were slightly cheaper than Flying Club award chart flying on ANA. I think, if you don't want to be disappointed, go to ANA website. Check out which region you are going to fly from and to, and then see how much ANA charges for flying on ANA. That should give you a minimum ballpark figure how much Flying Club will charge (IF they change the award chart). Of course, this is all speculations. See here for a blog post on ANA old award chart and see here for a blog post on Virgin Atlantic award chart flying on ANA.
Keep in mind that finding one J or F seat from U.S. to Japan and vice versa is quite easy. Finding two J or F seats can be a little challenge.
But good to have a ballpark figure goal
Mar 20, 2016, 2:26 pm
#197
Join Date: Sep 2014
Posts: 6
Stumbled across this thread while trying to find the best use of my 140k CSP points to get to NRT from FAR or MSP on 7/25 returning on 8/8 for 1 on DL.
I called VS CS earlier today and was told they were showing no award availability for those dates. So I can verify it seems like like these seats are scarce and/or CS doesn't know what they are doing. dl.com shows N/R/O availability for the segments
I need, but I'm still kinda confused about what the different codes mean.
It's really disappointing that I finally have a trip I was pumped to be using points on, only to find out it's a no-go.
I called VS CS earlier today and was told they were showing no award availability for those dates. So I can verify it seems like like these seats are scarce and/or CS doesn't know what they are doing. dl.com shows N/R/O availability for the segments
I need, but I'm still kinda confused about what the different codes mean.
It's really disappointing that I finally have a trip I was pumped to be using points on, only to find out it's a no-go.
Mar 22, 2016, 6:43 pm
#198
Join Date: Oct 2007
Programs: DL PM; Marriott Plat; Hilton Honors Gold
Posts: 257
I used VS miles to book VX travel from BOS-LAX round trip. I had very specific dates and flight requirements. I got the exact flights I wanted, through, not the class. I wanted Y, but I got one way Y and one way F for a roundtrip price of 50k, the cash price for all Y was over $500. I had miles available to use on VS, AA, DL, and UA. VS was the only source with the availability at the "low" level that had availability. I was happy.
Mar 23, 2016, 1:04 am
#199
Join Date: Aug 2013
Posts: 146
whats VX availability like using VS points? If theres availability on VX's website will it be available through VS?
Mar 24, 2016, 7:33 pm
#200
Join Date: Oct 2007
Programs: DL PM; Marriott Plat; Hilton Honors Gold
Posts: 257
Mar 25, 2016, 12:57 pm
#201
Join Date: May 2002
Location: LEESBURG, VA, USA
Posts: 254
Gulf Air missing from Flying Club partner list
Was looking to book Gulf Air flight from London using Flying Club miles. Just checked Virgin Atlantic UK website and Gulf Air is missing from the partner list. Have they been dropped as a partner? I did not see any announcement.
TK.
TK.
Mar 25, 2016, 3:34 pm
#202
Moderator, Virgin Atlantic
Original Poster
Join Date: Mar 2001
Location: www.V-Flyer.com
Programs: VS Red, Bonvoy Lifetime Titanium - earned out of our own pocket!.
Posts: 2,393
Nick
Mar 30, 2016, 12:39 pm
#203
Join Date: Feb 2005
Location: MCI
Programs: Southwest A-List, AMC Stubs A-List, Chick-fil-A-List
Posts: 399
I had a not-so-bad experience booking an ANA award through the USA call center. The first agent couldn't find availability, but on a second call I had a booking done in 12 minutes and the reservation was ticketed about three days later.
They had no problem putting the award on a 24 hour hold while I transferred in the required points.
In advance of the call I had found the availability through ANA's web site so I could just give the agent the flight numbers. I didn't get the impression VS had the ability to easily search it themselves.
They had no problem putting the award on a 24 hour hold while I transferred in the required points.
In advance of the call I had found the availability through ANA's web site so I could just give the agent the flight numbers. I didn't get the impression VS had the ability to easily search it themselves.
Mar 30, 2016, 4:40 pm
#204
FlyerTalk Evangelist
Join Date: Nov 2000
Posts: 16,093
Citi transfer too is now instantaneous, as does Chase, FYI.
No problem booking awards on ANA, VS can see availability matching that of ANA's own website. It's possible some agents are not as well trained as others, I haven't seen one yet, so do note down the extension of those with whom you have worked with before that have proven to be successful. Alternatively, it's a matter of hang up and call back. Generally speaking, VS has no trouble seeing ANA availability but this appears not to apply to some other airline partners.
No problem booking awards on ANA, VS can see availability matching that of ANA's own website. It's possible some agents are not as well trained as others, I haven't seen one yet, so do note down the extension of those with whom you have worked with before that have proven to be successful. Alternatively, it's a matter of hang up and call back. Generally speaking, VS has no trouble seeing ANA availability but this appears not to apply to some other airline partners.
Mar 30, 2016, 4:55 pm
#205
FlyerTalk Evangelist
Join Date: Nov 2000
Posts: 16,093
Yes, the answer is a big zero, thank you very much. My tax bill is a grand total of $51 USD, consisting exclusively of Japanese and US government taxes for a USA-Japan-USA return trip. YQ is regulated in Japan, this means even the like of BA can't camouflage scam charges as carrier imposed surcharge when flying ex-Japan, it is simply not allowed. At this time, there is no surcharge on any Japanese carriers by law.
Apr 3, 2016, 9:54 am
#206
Join Date: May 2004
Location: EWR
Programs: SQ - Gold; HHonors - Silver
Posts: 228
Used VS points to successfully book DL J award - JFK to EDI
Just realized that I had posted this as a DL award success a couple of days back on the DL forum, but it's really a VS points success on a partner!
I got 2 DL J tickets from JFK to EDI for September 2016. It showed up as available on the DL website, and I called VS and they found it right away - no trouble at all.
I think it helped that I was booking a non-stop flight. I had trouble earlier this month booking a DL award that required a connection (it showed as available on both the DL and AF websites, but VS couldn't book).
Also, while on the phone with VS, I transferred both AmEx points and Citi Thank You points. Both transferred instantly, and I got the Citi bonus immediately as well since they're offering a promotion for transfers to VS.
All in all, a very good experience! The taxes for the J award came to just over $250 per person, and it only required 100k VS miles versus the 125k DL. It took almost exactly 24 hours for the reservation to ticket.
Woohoo!
Now, I just need to test whether we get access to the Clubhouse at JFK. I assume yes as we're flying DL One from North America to the UK, but I guess I had always thought it was really for those on the LHR flights. I haven't seen any experience of anyone flying DL J to MAN and trying to access the Clubhouse but unless Scotland secedes in the next 5 months, I think we'll be ok!
I got 2 DL J tickets from JFK to EDI for September 2016. It showed up as available on the DL website, and I called VS and they found it right away - no trouble at all.
I think it helped that I was booking a non-stop flight. I had trouble earlier this month booking a DL award that required a connection (it showed as available on both the DL and AF websites, but VS couldn't book).
Also, while on the phone with VS, I transferred both AmEx points and Citi Thank You points. Both transferred instantly, and I got the Citi bonus immediately as well since they're offering a promotion for transfers to VS.
All in all, a very good experience! The taxes for the J award came to just over $250 per person, and it only required 100k VS miles versus the 125k DL. It took almost exactly 24 hours for the reservation to ticket.
Woohoo!
Now, I just need to test whether we get access to the Clubhouse at JFK. I assume yes as we're flying DL One from North America to the UK, but I guess I had always thought it was really for those on the LHR flights. I haven't seen any experience of anyone flying DL J to MAN and trying to access the Clubhouse but unless Scotland secedes in the next 5 months, I think we'll be ok!
Apr 5, 2016, 6:00 am
#207
FlyerTalk Evangelist
Join Date: May 2000
Location: Little dot in Asia
Programs: AA-EP, TK-*G, HL-DM, HY-GLO, MR-LTP
Posts: 25,932
What's the award mileage requirement for NH NRT- EU?
Does anyone know how many miles I need to redeem NRT-EU in J or F using FC points?
I take it that its still for round trip only....
And my next question is ... who would be the most competent office to book this?
I take it that its still for round trip only....
And my next question is ... who would be the most competent office to book this?
Apr 6, 2016, 11:50 am
#208
Join Date: Sep 2013
Posts: 217
Stopover on NH
I want to book DEL-NRT, HND-KIX-HND, NRT-DEL on NH in economy with stopovers in Tokyo in outbound as well as inbound.
Would this require two awards, one for DEL-NRT-DEL and other for HND-KIX-HND?
And would it be any different if the stopover is only once, i.e., outbound or inbound?
I called the agent in USA and she said that to travel from DEL to KIX via NRT, it would be two awards irrespective of any stopovers.
Would this require two awards, one for DEL-NRT-DEL and other for HND-KIX-HND?
And would it be any different if the stopover is only once, i.e., outbound or inbound?
I called the agent in USA and she said that to travel from DEL to KIX via NRT, it would be two awards irrespective of any stopovers.
Apr 6, 2016, 11:59 am
#209
Join Date: Apr 2010
Location: SFO
Programs: OZ *G; HH Diamond;
Posts: 1,644
I want to book DEL-NRT, HND-KIX-HND, NRT-DEL on NH in economy with stopovers in Tokyo in outbound as well as inbound.
Would this require two awards, one for DEL-NRT-DEL and other for HND-KIX-HND?
And would it be any different if the stopover is only once, i.e., outbound or inbound?
I called the agent in USA and she said that to travel from DEL to KIX via NRT, it would be two awards irrespective of any stopovers.
Would this require two awards, one for DEL-NRT-DEL and other for HND-KIX-HND?
And would it be any different if the stopover is only once, i.e., outbound or inbound?
I called the agent in USA and she said that to travel from DEL to KIX via NRT, it would be two awards irrespective of any stopovers.
Spending miles:
Stopovers in Japan of more than 24 hours will be classed as 2 separate redemptions. A connection in Japan of less than 24 hours will be classed as 1 redemption.
Stopovers in Japan of more than 24 hours will be classed as 2 separate redemptions. A connection in Japan of less than 24 hours will be classed as 1 redemption.
Apr 6, 2016, 1:00 pm
#210
FlyerTalk Evangelist
Join Date: Nov 2000
Posts: 16,093
http://www.virgin-atlantic.com/zh_tw...bfSubmit1.x=26
Originally Posted by Flying Club
Spending miles:
Stopovers in Japan of more than 24 hours will be classed as 2 separate redemptions. A connection in Japan of less than 24 hours will be classed as 1 redemption.
Any transportation on the ground other than at destination will be considered as stopover.
Code share flights with NH flight prefix operated by Air Canada, Lufthansa, United Airlines, Varig, Brazilian Airlines and bmi will not be applicable for award travel.
Qualifying code share flights with NH flight prefix operated by Air Japan, Air Nippon, Ibex Airlines Star Flyer, Hokkaido International Airlines/Air Do. Skynet Asia do qualify for award travel.
Japan internal sector i.e., Japan domestic sector, using other carrier operated flights which show NH flight prefix is applicable for redemption of miles. Blackouts may apply
Seat are subject to availability.
A minimum of 7 days notice is required to secure a reservation.
Stopovers in Japan of more than 24 hours will be classed as 2 separate redemptions. A connection in Japan of less than 24 hours will be classed as 1 redemption.
Any transportation on the ground other than at destination will be considered as stopover.
Code share flights with NH flight prefix operated by Air Canada, Lufthansa, United Airlines, Varig, Brazilian Airlines and bmi will not be applicable for award travel.
Qualifying code share flights with NH flight prefix operated by Air Japan, Air Nippon, Ibex Airlines Star Flyer, Hokkaido International Airlines/Air Do. Skynet Asia do qualify for award travel.
Japan internal sector i.e., Japan domestic sector, using other carrier operated flights which show NH flight prefix is applicable for redemption of miles. Blackouts may apply
Seat are subject to availability.
A minimum of 7 days notice is required to secure a reservation.
Originally Posted by Flying Club
E.G. London-Tokyo-Singapore return is 12,440 miles + 6624 = 19,064 miles in total. Therefore if you are travelling on NH in Economy, you will need to redeem 80,000 miles for this journey. Please refer to table above.