Jan 8, 2024, 11:01 am

FlyerTalk Forums Expert How-Tos and Guides

Welcome to this thread to ask your basic, simple questions about United Airlines, its operations, or the MileagePlus program. We know that the airline is complex and we’ve created this thread for new and veteran members to ask those basic questions about United Airlines that you think must have an easy answer but just can’t find it or aren’t sure where to look.

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Ocn Vw 1K, l'etoile, J.Edward, Pat89339, WineCountryUA

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Use this thread for a simple, basic question. Moderators may move posts to a new / existing thread if appropriate.
Any member who can post a constructive, patient answer is welcome to reply.

Have a Simple Question About United Airlines/MileagePlus? Ask Here [2024]

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Mar 26, 2024, 12:22 pm

#226

goodeats21

FlyerTalk Evangelist

Join Date: Mar 2010

Location: DAY

Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry

Posts: 10,159

Quote:

Originally Posted by nexus7556

Any way to select a seat on Hong Kong Airlines flight booked on United itinerary? Their website does not seem to accept my ticket number or Hong Kong Airlines confirmation code.

It's been a long time, but I seem to recall being able to get seat pre-assigned prior to COVID, in business class anyway. Have you tried calling?

Mar 27, 2024, 2:13 pm

#227

phkc070408

Join Date: Jan 2013

Location: Delaware

Programs: UA Mileage Plus, Amtrak Guest Rewards

Posts: 1,393

Partner Flight Question:

Flying PHL-ORD-FRA-NAP tomorrow. PHL-ORD-FRA is on UA,, FRA-NAP is on LH.
I checked in this morning and added our boarding passes to my Apple Wallet. The FRA-NAP boarding passes have a grayed out QR code and at the bottom it says "This pass has expired."
Do we need to check in with separately with LH? I don't use partner airlines often and am out of the loop on this.

Thanks in advance

Mar 27, 2024, 8:40 pm

#228

meijiem

Join Date: Dec 2023

Posts: 124

Quote:

Originally Posted by phkc070408

Do you still have FRA-NAP showing in the UA app? Try take a screenshot and use that instead.

On my last trip with UA to LH, something made the wallet BP expire early, while I was still transiting US, but the app still had it. In the end I used a screenshot without any problem.

SPN Lifer likes this.

Mar 28, 2024, 9:07 am

#229

phkc070408

Join Date: Jan 2013

Location: Delaware

Programs: UA Mileage Plus, Amtrak Guest Rewards

Posts: 1,393

Quote:

Originally Posted by meijiem

My App only shows the boarding pass for the upcoming flight. In PHL, it only showed the BP for PHL-ORD. After we landed in ORD, the first one disappeared and the ORD-FRA one appeared. I just downloaded a pdf from the website and printed that. We also got paper copies at the airport in PHL this morning, so we should be good.

Mar 28, 2024, 10:13 am

#230

meijiem

Join Date: Dec 2023

Posts: 124

Quote:

Originally Posted by phkc070408

Good that you found a way to pull the boarding pass again. My approach is to save screenshots as soon as I've checked in, since I have also noticed the app making segments disappear randomly, and sometimes also making them reappear later. I only noticed this happening in the past few months. I think that must be related to the wallet BP expiring early too.

Paper copy is always a good backup too. 🙂

abaheti likes this.

Mar 28, 2024, 12:46 pm

#231

phkc070408

Join Date: Jan 2013

Location: Delaware

Programs: UA Mileage Plus, Amtrak Guest Rewards

Posts: 1,393

Quote:

Originally Posted by meijiem

Paper IS a good backup indeed. Thanks for the help. I thought maybe we needed to check in again with LH. (Of course checking in with LH is the bad advice that UA gave me on FB messenger last night).

Mar 30, 2024, 1:27 am

#232

FlyingHighlander

Join Date: Dec 2009

Location: USA

Posts: 1,153

I booked FCA-ORD-FLL earlier (flight is 9 Jan 2025). 2 hrs later I noticed a schedule change and they'd rebooked me on an impossible connection. They have completed removed the FCA-ORD flight from their schedule. Used Live Chat - got rebooked FCA-DEN-FLL.

Did I just get unlucky with that? Not sure if there's any resource to see what happened to that flight.

Expert Flyer still shows it on the timetable, however, UA are no longer selling it. I presume EF is just lagging behind reality?

Mar 30, 2024, 4:52 am

#233

JimInOhio

Join Date: Jun 2014

Programs: UA MM

Posts: 4,130

Quote:

Originally Posted by FlyingHighlander

UA’s showing FCA-ORD as weekends only when you’re traveling next January.

Mar 30, 2024, 12:22 pm

#234

FlyingHighlander

Join Date: Dec 2009

Location: USA

Posts: 1,153

Quote:

Originally Posted by JimInOhio

UA’s showing FCA-ORD as weekends only when you’re traveling next January.

I see that now when searching united.com
EF is still displaying it as daily.

Mar 30, 2024, 12:27 pm

#235

WineCountryUA

Moderator: United Airlines

Join Date: Jun 2007

Location: SFO

Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat

Posts: 66,859

Quote:

Originally Posted by FlyingHighlander

I see that now when searching united.com
EF is still displaying it as daily.

If you look on the specific day, the non-stop is not showing on EF. Since EF is reporting what is shown on GDS, it may be UA has been slow to update GDS

SPN Lifer and FlyingHighlander like this.

Mar 31, 2024, 4:58 pm

#236

Antonio8069

Join Date: Mar 2011

Location: Canada

Programs: Star Alliance G*, Marriott Bonvoy Titanium,

Posts: 3,585

requalification question

Apologies if this one has been answered already?
Do we know the breakdown of FTs who qualified for G" this year on the basis of PQFs?
I was in this category and now I don't know what goal I need to meet for 2025?

Mar 31, 2024, 5:14 pm

#237

Repooc17

FlyerTalk Evangelist

Join Date: Aug 2017

Programs: AS 75K, DL Silver, UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Platinum + LT Gold

Posts: 10,515

Quote:

Originally Posted by Antonio8069

Are you asking for qualification requirements? They can be found directly on United: https://www.united.com/ual/en/us/fly...r/qualify.html

Or, are you asking how many people on FT qualify based on meeting segments qualification and the lower dollar spend requirement? No one will have this answer.

SPN Lifer likes this.

Mar 31, 2024, 5:54 pm

#238

FlyingHighlander

Join Date: Dec 2009

Location: USA

Posts: 1,153

what is G" ?

Mar 31, 2024, 5:56 pm

#239

Repooc17

FlyerTalk Evangelist

Join Date: Aug 2017

Programs: AS 75K, DL Silver, UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Platinum + LT Gold

Posts: 10,515

Quote:

Originally Posted by FlyingHighlander

what is G" ?

Assume abbreviation for Gold.

SPN Lifer likes this.

Apr 1, 2024, 6:30 am

#240

purdue1015

Join Date: Jan 2016

Posts: 485

Hi All,

Yesterday I booked an award ORD BOS MUC ticketed by UA, second leg operated by LH. I have never had the experience of a "mixed carrier" booking on same PNR.

I understand on day of travel the operating carrier is responsible for IROPS. Who do I turn to if UA has IROPS and it leads to a misconnect in BOS?

Trying to think ahead for my "plan B" should we have any troubles getting out of ORD.

Thanks!