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-   -   Consolidated UA PlusPoints Question & Answer Thread {Archive} (https://www.flyertalk.com/forum/united-airlines-mileageplus/2146153-consolidated-ua-pluspoints-question-answer-thread-archive.html)

limey1K Dec 7, 2019 2:21 pm

So how long are PlusPoints taking to post? I earned another "GPU" two days ago and still no points in my account.

Kacee Dec 7, 2019 2:25 pm


Originally Posted by limey1K (Post 31816394)
So how long are PlusPoints taking to post? I earned another "GPU" two days ago and still no points in my account.

Given they just went live three days ago, I think you're on the leading edge here :)

fivesixseven Dec 7, 2019 2:55 pm

I had an RPU applied to yesterday's flight, and I got the upgrade. But they also took 20 PlusPoints... Will I get 20 PP back automatically?

Kacee Dec 7, 2019 3:00 pm


Originally Posted by fivesixseven (Post 31816490)
I had an RPU applied to yesterday's flight, and I got the upgrade. But they also took 20 PlusPoints... Will I get 20 PP back automatically?

Crystal ball says . . . no.

fivesixseven Dec 7, 2019 3:05 pm


Originally Posted by Kacee (Post 31816502)
Crystal ball says . . . no.

Where can I get one of those crystal balls?

Kacee Dec 7, 2019 3:15 pm


Originally Posted by fivesixseven (Post 31816520)
Where can I get one of those crystal balls?

Fly UA for 25+ years :)

I'd wait maybe five days then call for the refund.

kb1992 Dec 7, 2019 3:18 pm


Originally Posted by fivesixseven (Post 31816490)
I had an RPU applied to yesterday's flight, and I got the upgrade. But they also took 20 PlusPoints... Will I get 20 PP back automatically?

If upgrade cleared after 12/4, it's possible that RPU got converted to PP, and not deducted before clearing. So they deducted 20 PP after that.

jsloan Dec 7, 2019 3:19 pm


Originally Posted by fivesixseven (Post 31816490)
I had an RPU applied to yesterday's flight, and I got the upgrade. But they also took 20 PlusPoints... Will I get 20 PP back automatically?

I’m confused. All RPUs, including those that had already cleared, were converted to PlusPoints. So, they should have taken 20 +Ps. Are you sure your account balance is in error?

fivesixseven Dec 7, 2019 3:25 pm


Originally Posted by jsloan (Post 31816558)
I’m confused. All RPUs, including those that had already cleared, were converted to PlusPoints. So, they should have taken 20 +Ps. Are you sure your account balance is in error?

The RPU was applied before Dec 4 and the upgrade cleared after Dec 4. So I guess it got lost in some black hole.

jsloan Dec 7, 2019 3:29 pm


Originally Posted by fivesixseven (Post 31816575)
The RPU was applied before Dec 4 and the upgrade cleared after Dec 4. So I guess it got lost in some black hole.

So, the RPU should have converted to 20 PlusPoints on Dec 4., and then they should have been deducted when the upgrade cleared. Unlike RPUs, uncleared PlusPoints remain in your account. So, unless the initial conversion was incorrect — in which case, you would have been shorted PlusPoints on Dec. 4 — what you described sounds correct.

Kacee Dec 7, 2019 3:32 pm


Originally Posted by jsloan (Post 31816591)
So, the RPU should have converted to 20 PlusPoints on Dec 4., and then they should have been deducted when the upgrade cleared. Unlike RPUs, uncleared PlusPoints remain in your account. So, unless the initial conversion was incorrect — in which case, you would have been shorted PlusPoints on Dec. 4 — what you described sounds correct.

Yeah OP will need to calculate PP balance to determine if he was shorted.

I initially thought we were talking about an RPU that had already cleared as of December 4. In that case, 20 points would be owed.

Garimi Dec 7, 2019 3:35 pm


Originally Posted by WineCountryUA (Post 31816142)
Assuming all on UA and not a stopover (but a connection) in SFO, then it will be 40 PlusPoints (which higher UA elites receive) each way if W fare or higher. 80 points if less than W fare (which includes K fare).

You will need to keep your UA MP number on the ticket until you are upgraded or you will be prioritized as a non-UA elite.
What UA status do you have?


I don't Have status with UA, I wanted to trade at FT CC to get this upgrade ;)

mr8 Dec 7, 2019 3:35 pm

With all the issues going around, what's the best place to contact UA regarding PlusPoints?

WineCountryUA Dec 7, 2019 5:58 pm


Originally Posted by Garimi (Post 31816608)
I don't Have status with UA, I wanted to trade at FT CC to get this upgrade ;)

Those could be tough upgrades to clear with no status. Good luck

fumje Dec 7, 2019 8:34 pm


Originally Posted by jsloan (Post 31816591)
So, the RPU should have converted to 20 PlusPoints on Dec 4., and then they should have been deducted when the upgrade cleared. Unlike RPUs, uncleared PlusPoints remain in your account. So, unless the initial conversion was incorrect — in which case, you would have been shorted PlusPoints on Dec. 4 — what you described sounds correct.

The problem is RPUs were deducted when waitlisted, but PlusPoints are only deducted when cleared. (edit add: I was unclear if you were pointing that out, so just adding that in case it was overlooked.)


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