Feb 12, 2022, 11:13 pm

FlyerTalk Forums Expert How-Tos and Guides

Welcome to this thread to ask your basic, simple questions about United Airlines, its operations, or the MileagePlus program. We know that the airline is complex and we’ve created this thread for new and veteran members to ask those basic questions about United Airlines that you think must have an easy answer but just can’t find it or aren’t sure where to look.

UA Moderator Team
Ocn Vw 1K, l'etoile, J.Edward, Pat89339, WineCountryUA

These are the two rules for this thread:

Use this thread for a simple, basic question. Moderators may move posts to a new / existing thread if appropriate.
Any member who can post a constructive, patient answer is welcome to reply.

Have a Simple Question About United Airlines/MileagePlus? Ask Here [2022]

Closed Thread Subscribe

Thread Tools

Search this Thread

Dec 7, 2022, 9:09 pm

#1021

jamesinclair

Join Date: May 2015

Posts: 674

This seems like a stupid question but....

How do I view Premium Plus cash fares on the website? It shows up with miles, but not cash.

Trying to book FAT-EWR, dont care if via SFO or LAX. I see basic economy, economy, economy plus, and business, but no premium plus.

Dec 7, 2022, 9:24 pm

#1022

findark

FlyerTalk Evangelist

Join Date: Nov 2014

Location: MSP

Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found

Posts: 14,425

Quote:

Originally Posted by jamesinclair

Advanced search by fare class O,A,R.

You will need to take a fare break in SFO since there are no PE fares filed from FAT, so it may be cheaper to book First via DEN.

jamesinclair likes this.

Dec 7, 2022, 10:06 pm

#1023

jamesinclair

Join Date: May 2015

Posts: 674

Quote:

Originally Posted by findark

Advanced search by fare class O,A,R.

You will need to take a fare break in SFO since there are no PE fares filed from FAT, so it may be cheaper to book First via DEN.

Connecting in Denver, I see a flight thats a 787 with lie-flats up front for $700 (after a CRJ from Fresno). But its a short connection - 48 minutes. If I miss it, the rest of the day is just 737s.

If I miss the connection, and the next flight doesnt have first, do I get any form of refund?

If I miss the connection, and DO get up front on the 737, is there any compensation for not getting a lie flat?

Dec 8, 2022, 12:13 am

#1024

Lux Flyer

Join Date: May 2017

Posts: 2,281

Quote:

Originally Posted by jamesinclair

If I miss the connection, and the next flight doesnt have first, do I get any form of refund?

If I miss the connection, and DO get up front on the 737, is there any compensation for not getting a lie flat?

Yes, fare difference between J and Y is due. You might not like the calculation so helps if you know what Y cost the day you bought J.

Nothing formal, you might be able to get goodwill compensation, but equipment/lie flat isn’t guaranteed on that route.

jamesinclair likes this.

Dec 8, 2022, 7:17 am

#1025

findark

FlyerTalk Evangelist

Join Date: Nov 2014

Location: MSP

Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found

Posts: 14,425

Quote:

Originally Posted by jamesinclair

Connecting in Denver, I see a flight thats a 787 with lie-flats up front for $700 (after a CRJ from Fresno). But its a short connection - 48 minutes. If I miss it, the rest of the day is just 737s.

My point was that recliner F is comparable in seat quality to PE on a 77W, and you won't be able to do FAT-SFO-EWR in PE for much less than $700 either. I guess if you can pick up a 787 in F that's a bonus

Quote:

Originally Posted by jamesinclair

If I miss the connection, and the next flight doesnt have first, do I get any form of refund?

Maybe. There's some kind of hand-wavy fare difference for a downgrade on part of a fare component and you might have to fight for it (technically speaking, the difference in price for having half the trip in Y is zero). You also have the option of insisting on the next flight with F available (or another routing from DEN) if you prefer.

Quote:

Originally Posted by jamesinclair

If I miss the connection, and DO get up front on the 737, is there any compensation for not getting a lie flat?

No.

jsloan, SPN Lifer and jamesinclair like this.

Dec 8, 2022, 8:19 am

#1026

jamesinclair

Join Date: May 2015

Posts: 674

Thanks all!

Dec 8, 2022, 8:58 am

#1027

rmc1

Join Date: Apr 2001

Location: Central New Jersey

Programs: AA Lifetime Plat 2MM

Posts: 691

Simple question (I think). I have Gold status but wife has 1K. I'm flying EWR-FRA this weekend and put in upgrade request using miles and co-pay to Biz. I'm about 10 on the list as a Gold. If I had used my wife's account to submit my upgrade request, would I have gotten her 1K status? I think I read that is how PlusPoints awards work but not sure if it's the same for miles. If so, thinking of trying to cancel my request (no idea if refundable) and re-submit using her account to get higher on the list.

Dec 8, 2022, 9:04 am

#1028

jsloan

FlyerTalk Evangelist

Join Date: Oct 2001

Location: Austin, TX

Posts: 21,421

Quote:

Originally Posted by rmc1

No.

Quote:

Originally Posted by rmc1

I think I read that is how PlusPoints awards work

Not true.

Quote:

Originally Posted by rmc1

but not sure if it's the same for miles.

They work the same way,. You're prioritized based upon the highest-status traveler on the reservation. The only exception would be instruments from a Global Services account, as those clear into a higher-priority inventory bucket.

rmc1 and SPN Lifer like this.

Dec 8, 2022, 9:13 am

#1029

rmc1

Join Date: Apr 2001

Location: Central New Jersey

Programs: AA Lifetime Plat 2MM

Posts: 691

Quote:

Originally Posted by jsloan

The only exception would be instruments from a Global Services account, as those clear into a higher-priority inventory bucket.

Thanks for that, it must have been the GS thing I read. Now to just keep my fingers crossed :-)

jsloan likes this.

Dec 9, 2022, 1:57 pm

#1030

tr3k

Join Date: Oct 2018

Posts: 1,656

Do domestic UA award tickets (X fare) no longer include any checked bags?

I see 1 free bag on such a ticket as a *G member (which is, presumably, my free *G allowance). Is that right?

Dec 9, 2022, 2:41 pm

#1031

jsloan

FlyerTalk Evangelist

Join Date: Oct 2001

Location: Austin, TX

Posts: 21,421

Quote:

Originally Posted by tr3k

Do domestic UA award tickets (X fare) no longer include any checked bags?

I see 1 free bag on such a ticket as a *G member (which is, presumably, my free *G allowance). Is that right?

Domestic UA economy tickets do not include checked bags, and haven't for years. One free bag as *G is correct.

SPN Lifer likes this.

Dec 9, 2022, 8:12 pm

#1032

iamflyer

Join Date: May 2012

Posts: 264

I've taken the first leg of a 016 ticketed R/T, the first leg being a UA codeshare on AC... it posted with ~45% more PQP than I expected for the leg and 5% more than I expected for the entire itinerary. Not complaining..... but wonder if anyone has any explanation? Hopefully the rest of the itinerary doesn't post with negative PQP to bring the total in line 😂

Dec 9, 2022, 8:38 pm

#1033

BernardBlack

Join Date: Sep 2013

Posts: 233

Looking at some domestic UA flights as part of a trip in March, and likely to book domestic First even if it's not really necessary for two- and three-hour flights, because it will help requalify me for status with my home airline/program (Virgin Australia Velocity). Will be arriving transPac into LAX, departing transAtlantic from EWR, and spending several days around DEN.

There are lots of widebody options for hub-to-hub flights LAX-DEN and DEN-IAD/EWR on Polaris-equipped airframes (789s, Polaris 772s), although obviously they're not selling as Polaris (or selling Prem Plus at all). If I book one of these, and assuming I'm originating rather than connecting to them so misconnect isn't a risk: Can I assume Polaris equipment will stick?
There are several 772 options showing the legacy 2-4-2 J cabin, notably SFO-DEN and DEN-ORD (several frequencies per day). Are these likely to stay that way or is there a chance of getting a Polaris craft? I understand they're not planning on refitting the remaining domestic frames, but I'm unclear on how big that legacy fleet is.
If I have no Star status (Velocity Platinum, which is partnered with UA/AC/SQ and maybe soon NH but is not in Star at the moment) but am flying paid UA First (Z class) on a domestic-only itinerary, I understand I can't access United Clubs but what about other Star lounges: Star/AC in LAX, LH/TK in IAD?

Last edited by BernardBlack; Dec 9, 2022 at 8:54 pm

Dec 9, 2022, 9:50 pm

#1034

EmailKid

Moderator: Budget Travel forum & Credit Card Programs, FlyerTalk Evangelist

Join Date: Aug 2002

Location: YYJ/YVR and back on Van Isle ....... for now

Programs: UA lifetime MM / *A Gold

Posts: 14,429

Quote:

Originally Posted by BernardBlack

......

There are several 772 options showing the legacy 2-4-2 J cabin, notably SFO-DEN and DEN-ORD (several frequencies per day). Are these likely to stay that way or is there a chance of getting a Polaris craft? I understand they're not planning on refitting the remaining domestic frames, but I'm unclear on how big that legacy fleet is.

....

Obviously #1 is actually #2 ..... (the joys of formatting

)

2-4-2 is standard 772 domestic configuration, so likely to stick. And domestic Polaris is not guaranteed as there may be a substitution.

Dec 9, 2022, 10:27 pm

#1035

WineCountryUA

Moderator: United Airlines

Join Date: Jun 2007

Location: SFO

Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat

Posts: 66,861

Quote:

Originally Posted by BernardBlack

....

There are lots of widebody options for hub-to-hub flights LAX-DEN and DEN-IAD/EWR on Polaris-equipped airframes (789s, Polaris 772s), although obviously they're not selling as Polaris (or selling Prem Plus at all). If I book one of these, and assuming I'm originating rather than connecting to them so misconnect isn't a risk: Can I assume Polaris equipment will stick? ...

March, still could change, maybe to a different time slot. Lie flat is never guaranteed on that route

Quote:

Originally Posted by BernardBlack

....There are several 772 options showing the legacy 2-4-2 J cabin, notably SFO-DEN and DEN-ORD (several frequencies per day). Are these likely to stay that way or is there a chance of getting a Polaris craft? I understand they're not planning on refitting the remaining domestic frames, but I'm unclear on how big that legacy fleet is. .

Same as above. Chance of a Polaris lieflat is low but not zero.

the 772HD is generally used for longer , transcon, Hawaii but these routes are likely repoistioning flights meaning they are subject to the schedule of the longer flight

Quote:

Originally Posted by BernardBlack

....If I have no Star status (Velocity Platinum, which is partnered with UA/AC/SQ and maybe soon NH but is not in Star at the moment) but am flying paid UA First (Z class) on a domestic-only itinerary, I understand I can't access United Clubs but what about other Star lounges: Star/AC in LAX, LH/TK in IAD?

You might on departure, its a bit of a gray area for domestic F -- UCs are a clear no.

Last edited by WineCountryUA; Dec 9, 2022 at 10:33 pm