Upgrades/Access to Polaris Global First since UA Ended Polaris Global First Sales
#91
Join Date: Apr 2007
Location: USA
Programs: AAdvantage, MileagePlus, SkyMiles
Posts: 4,161
I'm sad to see Int'l F go, although I've never flown it before. The end of an era, indeed. I remember how pmUA, at least, tried to differentiate F from C. Since the merger of UACO, the differentiation of F gradually reduced until the Polaris introduction, in which both products were pretty much the same.
During the pmUA days, Int'l F had large plates, additional course selections, multi-course service, and a different menu. Kind of sad to see all that being reduced to one simple difference now: the wine selection. At least AA (so far) treats its international F as an elevated product.
During the pmUA days, Int'l F had large plates, additional course selections, multi-course service, and a different menu. Kind of sad to see all that being reduced to one simple difference now: the wine selection. At least AA (so far) treats its international F as an elevated product.
#92
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,424
In J, slippers are on the secret menu unless to/from Asia in which case they are provisioned at the seat.
#93
Join Date: Mar 2006
Location: NYC
Programs: UA Lifetime GS, SPG Gold
Posts: 211
Was on UA 961 FRA-EWR today. FA came around and offered slippers to everyone
#94
Join Date: Nov 2012
Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum
Posts: 3,477
The one thing that is also provisioned at each seat in Polaris First to Asia is the mattress pad. It's in the little closet that each seat has. I don't know if they do the same thing for Europe. But, that's one of the things that I always ask with the gel pillow when I fly in J (to Asia and Europe)
#95
Join Date: Jun 2015
Posts: 710
Noticed that while you can't buy a seat in first directly, or buy a paid upgrade, UA is offering to waitlist for 20K miles and $550 per person ORD-LHR. Given that the service level is the same, I'm not sure the seat alone is worth it.
#96
Original Poster
Join Date: Nov 2008
Location: Washington, DC
Programs: United Premier 1K 1MM; AA Plat Pro; Hyatt Globalist; Marriott Platinum; Avis President's Club
Posts: 2,529
Flew NRT-IAD (UA 804) on 31 May and it seems several upgraded C-F using some instrument but 4 non-revs got seats at the very end before take off. Crazy they don't op-up 1K or GS then put the non-revs in business. I noticed there were several people waiting for upgrades to business class from economy that didn't clear either.
#97
Join Date: Jul 2011
Programs: AA Plat, UA 1K>Plat>moving to Silver
Posts: 2,090
They are still offering me a business to first upgrade on FRA-IAD for only $2504. Looking pretty full except in PE. Be interesting to see what happens.
#98
Join Date: Nov 2005
Location: DTW and ORD
Posts: 667
Flew NRT-IAD (UA 804) on 31 May and it seems several upgraded C-F using some instrument but 4 non-revs got seats at the very end before take off. Crazy they don't op-up 1K or GS then put the non-revs in business. I noticed there were several people waiting for upgrades to business class from economy that didn't clear either.
I can't think of a single airline that would do that. Even LH or EY.
#99
Join Date: Nov 2012
Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum
Posts: 3,477
As posted previously, there will be non-revs in those Polaris First seats. On our flight ORD to MUC last month, at least 4 were non-revs. At border control in MUC, we heard a young man telling the agent at the next desk that he was only there for a few hours. The whole story he told was: his mother is a flight attendant on United, because of the bad weather in the East Coast he could not get to his destination in the US so he took a detour to MUC in First Class, he was flying back to the US two hours later, he was hoping that it would also be in First Class, he was going to buy candies for his mother for a delayed mother's day. The only thing we thought is that it was good that he was prepared and had his passport with him.
Last edited by StuckinITH; Jun 1, 2018 at 8:13 am
#100
Original Poster
Join Date: Nov 2008
Location: Washington, DC
Programs: United Premier 1K 1MM; AA Plat Pro; Hyatt Globalist; Marriott Platinum; Avis President's Club
Posts: 2,529
I know that but I'm just making a broader statement, as others have in this forum, about how they are treating the last remaining days of the GlobalFirst product. They could do little things to improve customer satisfaction on these long hauls.
#101
Join Date: Jul 2013
Programs: DYKWIA, But I'm a "Diamond Guest" UA 1K/2MM
Posts: 2,258
...
As posted previously, there will be non-revs in those Polaris First seats. On our flight ORD to MUC last month, at least 4 were non-revs. At border control in MUC, we heard a young man telling the agent at the next desk that he was only there for a few hours. The whole story he told was: his mother is a flight attendant on United, because of the bad weather in the East Coast he could not get to his destination in the US so he took a detour to MUC in First Class, he was flying back to the US two hours later, he was hoping that it would also be in First Class, he was going to buy candies for his mother for a delayed mother's day. The only thing we thought is that it was good that he was prepared and had his passport with him.
As posted previously, there will be non-revs in those Polaris First seats. On our flight ORD to MUC last month, at least 4 were non-revs. At border control in MUC, we heard a young man telling the agent at the next desk that he was only there for a few hours. The whole story he told was: his mother is a flight attendant on United, because of the bad weather in the East Coast he could not get to his destination in the US so he took a detour to MUC in First Class, he was flying back to the US two hours later, he was hoping that it would also be in First Class, he was going to buy candies for his mother for a delayed mother's day. The only thing we thought is that it was good that he was prepared and had his passport with him.
I've heard a few stories like that. Flight Attendants and their buddies who go for a one day RT to Europe in GF, just to get the drinks, etc. In the meantime, if one of us wants to upgrade a paid business fare, it's thousands of dollars.
It's just one more way that United really sticks it in our face that "Employees are always first; Customers are always last." What a sick corporate culture.
#102
Join Date: Jul 2012
Posts: 1,115
Checked my email this morning and noticed UA sent me 2 Waitlist notifications in the middle of the night. Got 2 segments confirmed in United Polaris first (ON) with miles and co-pay for a TATL business trip end of June/beginning of July. These segments were never offered for sale in Polaris first class (it was F0 A0 every time I checked), but the upgrade offer was available from the moment I booked the trip.
This will probably be the last time that I will experience the Global First legacy. I loved it and I'll miss it.
This will probably be the last time that I will experience the Global First legacy. I loved it and I'll miss it.
#103
Join Date: Jul 2005
Posts: 2,324
Logistically, from an NRSA/NRPS angle, well, there are exhaustively complex already established processes for waitlist F/C/Y travel. They aren’t going to throw a wrench into their systems (literally) with some bizarre intl. CPU strategy just so you can sit there for free...give it up and pay it up if you want to sit in United First (which is a product I thought FlyerTalk pounded on for decades as being nothing short of redundant - Curious how many seemingly can’t wait to sit there now!).
Last edited by tuolumne; Jun 14, 2018 at 11:43 am
#104
FlyerTalk Evangelist
Join Date: Apr 2003
Programs: UA*Lifetime GS, Hyatt* Lifetime Globalist
Posts: 12,338
I have a quick two-day turn around to LHR early next month from DC. Dreading to sit in the 2-4-2 as I need maximum sleep on the flights. I redeemed two GPUs to sleep in Polaris Global First. Not planning to eat or drink, but hoping for a nice quiet sleep.
#105
Join Date: Nov 2012
Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum
Posts: 3,477
I missed my last opportunity to fly in First Class on ORD-PVG-ORD flights next month. When I purchased my Polaris Business ticket 3 months ago, the fare for Polaris First was just $1500 more than the P fare. I checked about a month ago and the only way to upgrade was to waitlist miles + copay which is way more than the $750 one way. With a P fare, cannot use a GPU.