My trivial gripe. What's yours?
Jun 19, 2018, 8:42 am
#167
Join Date: Jan 2017
Location: SEA
Programs: UA: 1k, Marriott / Bonvoy: Platinum
Posts: 46
I get challenged every single time I use the 1k check in. I like having cardstock boarding passes, so every time I travel I stop by and ask to have one printed. Every single time the ‘guard’ makes a big fuss while letting other people through.
I finally asked the agent IAD why I get the special treatment, and she mentioned that I’m particularly young to be 1k (I was 24 at the time).
I finally asked the agent IAD why I get the special treatment, and she mentioned that I’m particularly young to be 1k (I was 24 at the time).
Jun 19, 2018, 11:44 am
#168
Join Date: Dec 2016
Location: CA
Posts: 304
Zach Honig has a gripe about drink service: THE Problem With United FAs. Even I'm Fuming At This! - Airliners.net
Surprised I didn't see this mentioned on the forums.
Surprised I didn't see this mentioned on the forums.
Jun 19, 2018, 11:49 am
#169
Join Date: Nov 2007
Location: Chicago
Programs: UA GS 1MM, CM PP
Posts: 689
The hold music on the phone line (GS and presumably others) fading in and out in a fuzzy/scratchy/annoying way.
And gate agents announcing GS preboarding for only a split second before calling on Group 1.
And gate agents announcing GS preboarding for only a split second before calling on Group 1.
Jun 19, 2018, 11:51 am
#170
Join Date: Nov 2012
Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum
Posts: 3,477
For a period of two days, I was on a new beta United website. Every time I was putting EWR as my destination, the website was telling me to put an existing airport as it could not find EWR. After two days, I saw a little sign on the top to click here to go to the normal United website. I got so relieved because that beta site was driving me crazy.
Jun 19, 2018, 12:42 pm
#171
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,469
The hold music issue with cell phones is not specific to UA. Basically cell phones use very limited frequency bandwidth that was chosen to match the natural spectrum of voices. So that design doesn't much change your perception of voices, but music has a different spectrum than voices, and it gets garbled.
Jun 19, 2018, 12:45 pm
#172
Join Date: May 2016
Location: SLC
Programs: United Gold, Hilton Silver, Hertz President's Circle
Posts: 768
The hold music issue with cell phones is not specific to UA. Basically cell phones use very limited frequency bandwidth that was chosen to match the natural spectrum of voices. So that design doesn't much change your perception of voices, but music has a different spectrum than voices, and it gets garbled.
My trivial gripe is my annoyance at spelling and grammatical errors while reading posts in Flyertalk.
Jun 19, 2018, 1:01 pm
#173
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,469
Jun 19, 2018, 1:20 pm
#174
Join Date: Nov 2007
Location: Chicago
Programs: UA GS 1MM, CM PP
Posts: 689
The hold music issue with cell phones is not specific to UA. Basically cell phones use very limited frequency bandwidth that was chosen to match the natural spectrum of voices. So that design doesn't much change your perception of voices, but music has a different spectrum than voices, and it gets garbled.
Jun 19, 2018, 4:19 pm
#175
Join Date: Jul 2008
Location: DEN
Programs: UA-GS; WN A-list;Hyatt - CC; Hertz - PC
Posts: 644
1. Still being offered the survey when I call the GS line. I call the line because I want a quick resolution to something, and they are taking up another 15 seconds asking me if I want to take this damn survey! NO I DON'T AND I WANT TO BE PERMANENTLY REMOVED FROM YOU ASKING ME ABOUT IT.
2. More of a general airline gripe than anything else. But when leaving Las Vegas, can the airline(s), pre-screen the guy still loaded drunk, stinking of cigarettes, sun tan lotion, stripper perfume, and 48 hours of no sleep, showers, or deodorant? Maybe just provide a delousing area for them to sit in until the flight.
2. More of a general airline gripe than anything else. But when leaving Las Vegas, can the airline(s), pre-screen the guy still loaded drunk, stinking of cigarettes, sun tan lotion, stripper perfume, and 48 hours of no sleep, showers, or deodorant? Maybe just provide a delousing area for them to sit in until the flight.
Jun 19, 2018, 5:37 pm
#176
Moderator: Midwest, Las Vegas & Dining Buzz
Join Date: Jun 2001
Location: Chicago, Illinois
Posts: 17,976
Jun 20, 2018, 4:31 pm
#177
Join Date: Apr 2015
Programs: United Global Services, Amtrak Select Executive
Posts: 4,098
1. Still being offered the survey when I call the GS line. I call the line because I want a quick resolution to something, and they are taking up another 15 seconds asking me if I want to take this damn survey! NO I DON'T AND I WANT TO BE PERMANENTLY REMOVED FROM YOU ASKING ME ABOUT IT.
Jun 20, 2018, 5:26 pm
#178
Join Date: Nov 2012
Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum
Posts: 3,477
The sad part is that if the survey was coming directly after the end of my call I would do it. But having to wait until they call me back is annoying. By then, I'm moving to other things. And, naturally, the days I reject the survey and hit "2", the agent is just the same kind of agent as the USAirways Chairman's Preferred angels.
Jun 20, 2018, 8:31 pm
#179
Join Date: Dec 2010
Location: DFW
Programs: UA 1K, AA Platinum, Hilton Diamond, Bonvoy Gold
Posts: 466
This has probably been brought up numerous times on FT, but I was in group 3 to board but couldn't get to the gate until group 4 was boarding. Of course the agents said all bags from then on were being checked. So I relinquished my bag. I get on the aircraft and the bins are not even 2/3rds full. After boarding ends, the bins across from my seat are wide open while I stare at them trying to make my bag appear there. Oh well. No big deal. But then a mechanical delays comes up and we have to deplane. Would be nice to have my bag to try and go for another flight, but I can't. Obviously, my gripe is that GA's just arbitrarily make up a point at which "the bins are full" when they aren't. I understand the need to get the flight out, and I too hate the chaotic last minute rush for people to bring bags forward that don't fit and the rush to hand-write tags at the bottom of the jet bridge. Perhaps there can be a better way?
Jun 20, 2018, 9:30 pm
#180
Join Date: Jan 2016
Programs: UA 1K; *G, AA Plat
Posts: 1,700
This has probably been brought up numerous times on FT, but I was in group 3 to board but couldn't get to the gate until group 4 was boarding. Of course the agents said all bags from then on were being checked. So I relinquished my bag. I get on the aircraft and the bins are not even 2/3rds full. After boarding ends, the bins across from my seat are wide open while I stare at them trying to make my bag appear there. Oh well. No big deal. But then a mechanical delays comes up and we have to deplane. Would be nice to have my bag to try and go for another flight, but I can't. Obviously, my gripe is that GA's just arbitrarily make up a point at which "the bins are full" when they aren't. I understand the need to get the flight out, and I too hate the chaotic last minute rush for people to bring bags forward that don't fit and the rush to hand-write tags at the bottom of the jet bridge. Perhaps there can be a better way?
I feel like this is occurring more and more because of the corporate pressure to hit D:0. If they just check bags for everyone in G4, then they don't have to worry about tagging and loading them later, helping them achieve that D:0 goal. If they try being more accurate and just 1-2 bags have to be tagged and loaded, it could cause them to miss that deadline.