My trivial gripe. What's yours?
#1
Original Poster
Join Date: Feb 2005
Location: TPA
Programs: UA Global Services 3MM, Hyatt Lifetime Globalist
Posts: 2,926
My trivial gripe. What's yours?
I remember that there was an enjoyable thread last year where we shared our least substantive/important complaint about United. I thought that I would start a new thread for 2018 with my pet peeve. And I know that some will want to flame me for it, but I am from Brooklyn, so I can take it!
Every time my CPUs clear, I am placed in Row 1, and often the window seat. My least favorite seat on domestic flights is Row 1, window seat. I wish that there was some way that the system could recognize my seat preference. When I get a notification about an upgrade (and this is pretty hit or miss), I go in and change the seat manually, and there is almost always something better and more to my liking available.
Others, feel free to share your least substantive/important complaints too...
Every time my CPUs clear, I am placed in Row 1, and often the window seat. My least favorite seat on domestic flights is Row 1, window seat. I wish that there was some way that the system could recognize my seat preference. When I get a notification about an upgrade (and this is pretty hit or miss), I go in and change the seat manually, and there is almost always something better and more to my liking available.
Others, feel free to share your least substantive/important complaints too...
#2
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 13,872
Strangely, I tend to get dumped into non-bulkhead windows even on empty cabins (which is my preference). Maybe there is a way, but I don't know how it works.
#3
Join Date: Jul 2001
Posts: 2,927
Every time my CPUs clear, I am placed in Row 1, and often the window seat. My least favorite seat on domestic flights is Row 1, window seat. I wish that there was some way that the system could recognize my seat preference. When I get a notification about an upgrade (and this is pretty hit or miss), I go in and change the seat manually, and there is almost always something better and more to my liking available.
#4
Moderator: Budget Travel forum & Credit Card Programs, FlyerTalk Evangelist
Join Date: Aug 2002
Location: YYJ/YVR and back on Van Isle ....... for now
Programs: UA lifetime MM / *A Gold
Posts: 14,360
Every time my CPUs clear, I am placed in Row 1, and often the window seat. My least favorite seat on domestic flights is Row 1, window seat. I wish that there was some way that the system could recognize my seat preference. When I get a notification about an upgrade (and this is pretty hit or miss), I go in and change the seat manually, and there is almost always something better and more to my liking available.
Others, feel free to share your least substantive/important complaints too...


Found out when I did my daily check of my seats - no email notification.
Come to think of it, time to head over to UAL.com .....
#5
Join Date: Jun 2017
Location: SEA/NYC/IAD
Programs: UA Gold, Marriott Titanium
Posts: 1,755
For me, it'd be "certain FAs give me the entire can of CranApple" and "I wish all FAs would give me the entire can of CranApple" (without prompting). 
Sometimes, it's the little things (in Y) that count.

Sometimes, it's the little things (in Y) that count.
#6
Join Date: May 2012
Location: ORF, RIC
Programs: UA LT 1K, 3 MM; Marriott Titanium; IHG Platinum
Posts: 6,522
Phone call length
Some 1K agents are very good and take care of my reservation problems quickly. However, it took a good 40 min to manually add my name to the upgrade standby list after check-in. The agent had to ask her supervisor to do this task for her while I was waiting. There is no point that I should wait for such a simple request.
#7
Join Date: Dec 2008
Location: Chicago IL US
Programs: UA 1K; National Executive Elite; Hertz PC & Hotels Galore
Posts: 946
The retractable stanchion that guards 1K/Polaris baggage check-in at ORD is always closed. It's supposed to be manned but an agent only seems to show up after the fact in order to challenge pax who move the rope section and enter on their own...
#11
Join Date: Nov 2012
Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum
Posts: 3,477
#12
Join Date: May 2011
Programs: UA GS and 1MM; SPG/Marr Plat; Hilton Gold
Posts: 135
The phone agent listed my 9 year-old daughter as the lead passenger on our international itinerary. As a result, her name is identified on the United App's reservations list as travelling to HKG.
#14
Join Date: Jan 2016
Programs: UA 1K; *G, AA Plat
Posts: 1,700