My trivial gripe. What's yours?
Jun 21, 2018, 2:24 pm
#196
Join Date: Jul 2015
Location: Pacific
Programs: UA GS, Lifetime 4 MM, BA Gold, , Marriott Lifetime Titanium Elite, Marriott Ambassador Elite
Posts: 476
My pet gripe: finding a stray almond on my seat when I board.
Jun 21, 2018, 2:54 pm
#197
Join Date: Aug 2003
Location: Northern California
Programs: I want to be free! Free!
Posts: 3,455
Stingy loading of Buffalo Trace. Annoying (but replicated with e.g. Woodford on Delta); really annoying when you are on a delay with the door still open and they claim the are already out. No one has the number for catering? 
Jun 25, 2018, 8:31 am
#198
Join Date: Jul 2009
Location: WAS
Programs: UA Silver, Marriott Gold, IHG Silver, Hilton Silver, Hertz PC, National Exec Elite, Avis PC
Posts: 1,295
I booked an itinerary through corporate travel that is one segment on UA and one on B6. For the latter United.com says "Operated By Top Air".
Jun 26, 2018, 5:44 am
#200
Join Date: Jul 2013
Location: MRY - CNX - TXL
Programs: UA 1K / *G / Marriott PE / Expedia Gold+ / Hertz PC
Posts: 7,058
Older travelers in J who happen to be sitting next to you that have too many glasses of "German white wine" and then start belting Diana Ross songs in the middle of a TATL. The slightly colicky baby in the bulkhead bassinet was more enjoyable.
Jun 26, 2018, 12:05 pm
#201
Join Date: Jan 2016
Posts: 622
1. Still being offered the survey when I call the GS line. I call the line because I want a quick resolution to something, and they are taking up another 15 seconds asking me if I want to take this damn survey! NO I DON'T AND I WANT TO BE PERMANENTLY REMOVED FROM YOU ASKING ME ABOUT IT.
I've taken to asking the GA "Okay sitting in an exit row?" before the angry beep comes back, and they usually respond "yes" with a smile due to the role reversal.
Jun 26, 2018, 4:36 pm
#202
Join Date: Apr 2015
Programs: United Global Services, Amtrak Select Executive
Posts: 4,098
I would sing along with them. When you've got lemons, make lemonade!
Jun 26, 2018, 5:01 pm
#203
Join Date: Sep 2009
Location: ANC
Programs: AS MVP
Posts: 148
Flew UA for the first time in years yesterday. We were in coach. My trivial gripe was that the entertainment system controls were built into the armrests and were located so that my elbow was constantly activating them by accident.
Jun 27, 2018, 6:55 am
#204
Join Date: Jun 2017
Location: Melbourne MEL Calgary YYC
Programs: UA1K, QF Plat, *A & Marriot Gold, OW Emerald, Hyatt Hertz PC CanPass Nexus APEC Global Entry
Posts: 468
The snack box with licorice has (1) piece hermetically sealed
what’s the budget for a second piece........
what’s the budget for a second piece........
Jun 28, 2018, 3:29 pm
#206
Join Date: May 2016
Location: SLC
Programs: United Gold, Hilton Silver, Hertz President's Circle
Posts: 768
I would combine these two and say having to respond yes I'm okay sitting in the exit row when my boarding pass is scanned (I'm in row 21 if not upgraded about 95% of time). I totally understand asking me once I'm seated on the plane, as a regulated safety check before departure, but you'd think if I'm okay sitting in an exit row over and over and I keep intentionally picking those seats, United/FAA could assume I'm okay sitting there pre-boarding.
I've taken to asking the GA "Okay sitting in an exit row?" before the angry beep comes back, and they usually respond "yes" with a smile due to the role reversal.
I've taken to asking the GA "Okay sitting in an exit row?" before the angry beep comes back, and they usually respond "yes" with a smile due to the role reversal.
Jun 29, 2018, 10:11 am
#207
Join Date: Mar 2013
Location: Jackson, WY
Posts: 543
Cancelled flight on the perfect itinerary to Hawaii. 10 hours of travel time, 2 flights, family of 4 together becomes 16 hours of travel time, 3 flights, family of 4 dispersed throughout the airplane, including my 12 month old being given a middle seat by herself. UA issues 4x $150 gift certificates. Thanks, I guess?
So I go to reuse my 4 vouchers on the next trip. Nope, can only use 3 at a time, even with 4 travelers.
I. HATE. UNITED.
So I go to reuse my 4 vouchers on the next trip. Nope, can only use 3 at a time, even with 4 travelers.
I. HATE. UNITED.
Jun 29, 2018, 10:37 am
#208
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,469
Cancelled flight on the perfect itinerary to Hawaii. 10 hours of travel time, 2 flights, family of 4 together becomes 16 hours of travel time, 3 flights, family of 4 dispersed throughout the airplane, including my 12 month old being given a middle seat by herself. UA issues 4x $150 gift certificates. Thanks, I guess?
So I go to reuse my 4 vouchers on the next trip. Nope, can only use 3 at a time, even with 4 travelers.
I. HATE. UNITED.
So I go to reuse my 4 vouchers on the next trip. Nope, can only use 3 at a time, even with 4 travelers.
I. HATE. UNITED.
https://www.flyertalk.com/forum/unit...gether-66.html
Jun 29, 2018, 4:14 pm
#209
Join Date: Aug 2012
Location: VPS
Programs: IHG Diamond, Delta PM, Hilton Gold, Accor Gold, Marriott Silver
Posts: 7,269
Cancelled flight on the perfect itinerary to Hawaii. 10 hours of travel time, 2 flights, family of 4 together becomes 16 hours of travel time, 3 flights, family of 4 dispersed throughout the airplane, including my 12 month old being given a middle seat by herself. UA issues 4x $150 gift certificates. Thanks, I guess?
So I go to reuse my 4 vouchers on the next trip. Nope, can only use 3 at a time, even with 4 travelers.
I. HATE. UNITED.
So I go to reuse my 4 vouchers on the next trip. Nope, can only use 3 at a time, even with 4 travelers.
I. HATE. UNITED.
Jun 29, 2018, 6:45 pm
#210
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,415
UA is inconsistent when it comes to pairing flight numbers.
UA1 is SFO-SIN; UA2 is SIN-SFO...
but UA6 is NRT-IAH and UA7 is IAH-NRT, and the new UA28 is SIN-SFO while UA29 is SFO-SIN.
The ex-US flights should be odd, and the to-US flight should be even... or westbound flights should be odd and eastbound flights should be even.
Pick a pattern, United!
UA1 is SFO-SIN; UA2 is SIN-SFO...
but UA6 is NRT-IAH and UA7 is IAH-NRT, and the new UA28 is SIN-SFO while UA29 is SFO-SIN.
The ex-US flights should be odd, and the to-US flight should be even... or westbound flights should be odd and eastbound flights should be even.
Pick a pattern, United!