Jan 22, 2018, 4:34 pm
Last edit by: PTahCha
Let's use this thread to report actually delivery of the packets and comments about the kit contents.
Please no "nothing yet" posts (at least until we get to mid-January (15 Jan 2017 is be more specific) when that mean there is an issue.
In the past, UA has used mystatus.united.com to report shipment status of the kits.
Past years
Have you received you 2017 Premier Kit-Post when you qualified and have received it
Receipt of 2016 MileagePlus Elite Card/Packets
Receipt of 2015 MileagePlus Elite Card/Packets
Receipt of 2014 MileagePlus Elite Card/Packets
Please no "nothing yet" posts (at least until we get to mid-January (15 Jan 2017 is be more specific) when that mean there is an issue.
If everything goes to plan, this is what you are supposed to get this year:
Global Services: Card, Luggage Tags, Drink Chits, Coasters, Global Service Perk, Luggage Wrap (request)
Premier 1K: Card, Luggage Tags, Drink Chits, Coasters, Luggage Wrap (request)
Premier Platinum: Card, Luggage Tags, Drink Chits
Premier Gold: Card (request), Luggage Tag
Premier Silver: Card (request), Luggage Tag
Global Services: Card, Luggage Tags, Drink Chits, Coasters, Global Service Perk, Luggage Wrap (request)
Premier 1K: Card, Luggage Tags, Drink Chits, Coasters, Luggage Wrap (request)
Premier Platinum: Card, Luggage Tags, Drink Chits
Premier Gold: Card (request), Luggage Tag
Premier Silver: Card (request), Luggage Tag
Past years
Have you received you 2017 Premier Kit-Post when you qualified and have received it
Receipt of 2016 MileagePlus Elite Card/Packets
Receipt of 2015 MileagePlus Elite Card/Packets
Receipt of 2014 MileagePlus Elite Card/Packets
2018 Premier Kits are Shipping - Have you received yours?
Jan 24, 2018, 5:58 pm
#286
Join Date: Oct 2015
Location: SAN
Programs: 1K (since 2008), *G (since 1990), 1MM
Posts: 3,220
Received my 1K kit today (January 24, 2018), made 1K on November 22, 2017. Zip is a San Diego zip code.
Jan 24, 2018, 5:59 pm
#287
Join Date: Oct 2015
Location: SAN
Programs: 1K (since 2008), *G (since 1990), 1MM
Posts: 3,220
Below is from Premier Status page... I think I passed the thresholds... I''ll wait till February 1 for status change (currently 1k and dropping UA). Thanks for your advice!
Here's a look at what you earned last year toward your 2018 status.
Your 2017 year-end snapshot.
Here's a look at what you earned last year toward your 2018 status.Premier Qualifying Miles
80,623Premier Qualifying Segments
52Premier Qualifying Dollars
$11,516
Jan 24, 2018, 6:43 pm
#288
Join Date: Oct 2009
Location: Chicago, IL
Programs: UA 1K MM, HHonors Diamond,PC, Marriott Rewards Gold
Posts: 1,118
Finally got mine today. Like those cute drink coasters! qualified in September.
Jan 24, 2018, 8:09 pm
#289
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 67,146
Mine arrived today, 8 days after indicating it was shipped.
Wife's companion 1K card was in the same package like mine (was on an insert stuck behind the drink chits), which IIRC has been the case in past years for a lot of folks. Only 1 set of coasters, 2 luggage tags, 10 drink chits, but honestly, it's not like we needed 2 sets of any of those.
Wife's companion 1K card was in the same package like mine (was on an insert stuck behind the drink chits), which IIRC has been the case in past years for a lot of folks. Only 1 set of coasters, 2 luggage tags, 10 drink chits, but honestly, it's not like we needed 2 sets of any of those.
Jan 24, 2018, 9:09 pm
#290
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,480
I'm still "pending." Requalified early August. Pretty sure this is the longest I've ever waited.
Jan 24, 2018, 9:15 pm
#291
Join Date: Sep 1999
Location: SF Bay Area
Programs: UA 1K MM, Accor Plat, Htz PC, Natl ExEm, other random status
Posts: 2,876
Mine finally updated to say shipped on 1/18. I requalified for 1K last June...
Jan 25, 2018, 11:46 am
#292
Join Date: Nov 2008
Posts: 403
No Card even after Calling
Gold, called and was told they are not sending out physical cards.
He checked with a supervisor who said no physical card available.
Huh?
Is this true?
He checked with a supervisor who said no physical card available.
Huh?
Is this true?
Jan 25, 2018, 12:24 pm
#293
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
Jan 25, 2018, 12:43 pm
#294
Join Date: Jun 2016
Location: EWR
Programs: UA 1.65M , Platinum, 1K Emeritus, UC Lifetime , HHonors Gold, Presidential Plus card holder
Posts: 697
Shipped January 22 but not yet received. No longer pending for Platinum. I wonder if my companion will get a card.
Last year's package included our cards, 5 drink chits (since we don't drink it would be nice if these were good for food items) and 2 luggage tags.
Last year's package included our cards, 5 drink chits (since we don't drink it would be nice if these were good for food items) and 2 luggage tags.
Last edited by 8MiHi; Jan 25, 2018 at 12:57 pm Reason: more information
Jan 25, 2018, 1:23 pm
#296
Join Date: Dec 2005
Location: AUS
Programs: UA MM
Posts: 185
I received my "Your 2018 Premier membership materials" last week.
NO card.
I called MPSC.
Silver and Gold are not getting a physical card.
I was advised that if I want a physical card, call back mid Feb as they are busy sending out something or other.
NO card.
I called MPSC.
Silver and Gold are not getting a physical card.
I was advised that if I want a physical card, call back mid Feb as they are busy sending out something or other.
Jan 25, 2018, 1:32 pm
#297
Join Date: Jul 2013
Location: Kaiserslautern
Programs: UA G 1.9MM, HH Diamond, Global Entry
Posts: 439
Requalified in October, had no status two weeks ago. Last week went from pending to shipped in a day. Stated delivery in 4-6 weeks. Arrived yesterday, I do like the coasters.
Jan 25, 2018, 1:54 pm
#298
Original Poster
Join Date: Mar 2015
Location: New York, NY
Posts: 687
They pushed back the date for any more re-send-outs to February 13th due to shipping delays with the original kit. Thus, if you want a Premier Silver or Gold card, they might ask you to wait until then,,,,
I had success escalating the case to a supervisor and getting a card in early January, as seen in my earlier post:
I had success escalating the case to a supervisor and getting a card in early January, as seen in my earlier post:
That’s what they are saying, but it’s not actually the case.
I called the Premier Desk on Jan 3rd, and they told me the same 24th story. I escalated the case to a supervisor, he said “Don’t you have a printer” I said “NO”. Can you go somewhere to get access to a printer? I said “Nope”.
Ok, sir, I’ll expedite a physical card to your mailing address.
Two weeks later:
Obviously, they don’t want to send them out en masse due to shipping delays and cost, but the January 24th date was completely arbitrary just so they won’t get backed up.
Again, Silvers and Golds can still call the Premier Desk (or write in) and request a physical card if it’s to one’s liking, you just have to insist if you get a unwilling agent.
I called the Premier Desk on Jan 3rd, and they told me the same 24th story. I escalated the case to a supervisor, he said “Don’t you have a printer” I said “NO”. Can you go somewhere to get access to a printer? I said “Nope”.
Ok, sir, I’ll expedite a physical card to your mailing address.
Two weeks later:
Obviously, they don’t want to send them out en masse due to shipping delays and cost, but the January 24th date was completely arbitrary just so they won’t get backed up.
Again, Silvers and Golds can still call the Premier Desk (or write in) and request a physical card if it’s to one’s liking, you just have to insist if you get a unwilling agent.
Jan 25, 2018, 1:56 pm
#299
Join Date: Oct 2013
Location: LAX,SNA,SAN
Programs: UA GS, Marriott LP, Hertz Gold
Posts: 861
Nothing for me yet. Will my wife get global services if I have it as well or will she get 1k instead, thanks.
Jan 25, 2018, 1:58 pm
#300
Suspended
Join Date: Jan 2018
Programs: UA Premier Silver
Posts: 311
Looks like January 24 has been pushed back - I wasn't given an actual date but I was told that it's giving an error message when they try to send a replacement card that "Premier Silver not eligible for Replacement Card at this time" - I'l try back in after February 13th probably because I'm a very physical person - I won't even use the mobile boarding passes because I'm too paranoid that my phone won't scan or something haha.