Jun 27, 2017, 3:03 pm
Last edit by: narvik
Recent changes to United's policy on pajamas and slippers increased the official availability from flights '12+ hours' to flights '14+ hours'.
There are currently (October/November 2023) mixed reports about actual availability, with some shorter than 14-hour flights still being provisioned with pajamas and slippers.
The printed on-board menu reads:
"Sleep soundly in the sky
Slippers are available by request on all international flights, along with pajamas for flights scheduled 14+ hours.
Ask your flight attendant if you'd like them."
Previous Wiki updated February 22, 2023, left here until final eligible routes can be established:
"On flights longer than 12 hours, we also offer 100% cotton pajamas upon request." (https://www.united.com/web/en-US/con...laris-FAQ.aspx )
Pajamas are provisioned for about half of the eligible seats.
Flights with pajama service (for both directions)
SFO - ICN, PEK, PVG, TPE , AKL , HKG , CTU, SYD, TLV, SIN
EWR - TLV, NRT, PEK , DEL, BOM, HKG, PVG, CPT, JNB
ORD - NRT, PEK, PVG, HKG
LAX - PVG, SYD, MEL
IAD - NRT, PEK
IAH - NRT, SYD
(from United Twitter feed https://pbs.twimg.com/media/CyjFHZLWEAAQV7X
New flights have been added, and some flights ended)
Note: United employee shop sells pajamas for $9.99 a pair as of 12/10/20
There are currently (October/November 2023) mixed reports about actual availability, with some shorter than 14-hour flights still being provisioned with pajamas and slippers.
The printed on-board menu reads:
"Sleep soundly in the sky
Slippers are available by request on all international flights, along with pajamas for flights scheduled 14+ hours.
Ask your flight attendant if you'd like them."
Previous Wiki updated February 22, 2023, left here until final eligible routes can be established:
"On flights longer than 12 hours, we also offer 100% cotton pajamas upon request." (https://www.united.com/web/en-US/con...laris-FAQ.aspx )
Pajamas are provisioned for about half of the eligible seats.
Flights with pajama service (for both directions)
SFO - ICN, PEK, PVG, TPE , AKL , HKG , CTU, SYD, TLV, SIN
EWR - TLV, NRT, PEK , DEL, BOM, HKG, PVG, CPT, JNB
ORD - NRT, PEK, PVG, HKG
LAX - PVG, SYD, MEL
IAD - NRT, PEK
IAH - NRT, SYD
(from United Twitter feed https://pbs.twimg.com/media/CyjFHZLWEAAQV7X
New flights have been added, and some flights ended)
Note: United employee shop sells pajamas for $9.99 a pair as of 12/10/20
Pajamas in Polaris -- Experiences, How to Request UA PJs, Changing Logistics, ....
Feb 24, 2019, 9:13 am
#166
Join Date: Nov 2012
Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum
Posts: 3,477
Thread was: "United Polaris - New Business Class seats & inflight service and new Polaris Lounges"
Feb 24, 2019, 9:30 am
#167
Join Date: May 2012
Location: ORF, RIC
Programs: UA LT 1K, 3 MM; Marriott Titanium; IHG Platinum
Posts: 6,958
The specific post
Feb 25, 2019, 8:51 pm
#170
FlyerTalk Evangelist
Join Date: Apr 2003
Programs: UA*Lifetime GS, Hyatt* Lifetime Globalist
Posts: 12,336
How long did it take for UA to fix the Sundae cup issue and find supplier to provide the new cups?
My guess is that it will take just as long to resolve the pajama supplier issues!
My guess is that it will take just as long to resolve the pajama supplier issues!
Feb 28, 2019, 11:59 am
#173
Join Date: Nov 2005
Location: LAX
Programs: UA 1K MM; Bonvoy Titanium; most other FF programs...
Posts: 654
So, I am flying SFO-HKG tomorrow (3/1/19) and wondering... do I pack my own PJs or do we think United will provide given the "supplier issues"?
Tweeted yesterday to @UNITED asking the same question and no response...
Tweeted yesterday to @UNITED asking the same question and no response...
Feb 28, 2019, 3:59 pm
#174
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Join Date: Apr 2013
Location: PHX
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Posts: 56,461
Feb 28, 2019, 6:43 pm
#175
Join Date: Dec 2004
Location: BOS<>NYC<>BKK
Programs: UA 4.3MM LT-GS; AA1MM; Amtrak SE; MAR LT TITAN; PC Plat; HIL DIA; HYA GLOB
Posts: 4,392
None on UA872 TPE-SFO today. FA, very apologetic, said she had just TWO pair (both XL) on the way over.
I wrote in to Customer Care about that (and the lousy pre-plated meal, which was awful). Heard back in a few hours, and said they would relay to senior management, for whatever that's worth.
I wrote in to Customer Care about that (and the lousy pre-plated meal, which was awful). Heard back in a few hours, and said they would relay to senior management, for whatever that's worth.
Feb 28, 2019, 7:00 pm
#177
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Posts: 20,061
Feb 28, 2019, 8:16 pm
#180
Join Date: Dec 2004
Location: BOS<>NYC<>BKK
Programs: UA 4.3MM LT-GS; AA1MM; Amtrak SE; MAR LT TITAN; PC Plat; HIL DIA; HYA GLOB
Posts: 4,392