Jun 27, 2017, 3:03 pm
Last edit by: narvik
Recent changes to United's policy on pajamas and slippers increased the official availability from flights '12+ hours' to flights '14+ hours'.
There are currently (October/November 2023) mixed reports about actual availability, with some shorter than 14-hour flights still being provisioned with pajamas and slippers.
The printed on-board menu reads:
"Sleep soundly in the sky
Slippers are available by request on all international flights, along with pajamas for flights scheduled 14+ hours.
Ask your flight attendant if you'd like them."
Previous Wiki updated February 22, 2023, left here until final eligible routes can be established:
"On flights longer than 12 hours, we also offer 100% cotton pajamas upon request." (https://www.united.com/web/en-US/con...laris-FAQ.aspx )
Pajamas are provisioned for about half of the eligible seats.
Flights with pajama service (for both directions)
SFO - ICN, PEK, PVG, TPE , AKL , HKG , CTU, SYD, TLV, SIN
EWR - TLV, NRT, PEK , DEL, BOM, HKG, PVG, CPT, JNB
ORD - NRT, PEK, PVG, HKG
LAX - PVG, SYD, MEL
IAD - NRT, PEK
IAH - NRT, SYD
(from United Twitter feed https://pbs.twimg.com/media/CyjFHZLWEAAQV7X
New flights have been added, and some flights ended)
Note: United employee shop sells pajamas for $9.99 a pair as of 12/10/20
There are currently (October/November 2023) mixed reports about actual availability, with some shorter than 14-hour flights still being provisioned with pajamas and slippers.
The printed on-board menu reads:
"Sleep soundly in the sky
Slippers are available by request on all international flights, along with pajamas for flights scheduled 14+ hours.
Ask your flight attendant if you'd like them."
Previous Wiki updated February 22, 2023, left here until final eligible routes can be established:
"On flights longer than 12 hours, we also offer 100% cotton pajamas upon request." (https://www.united.com/web/en-US/con...laris-FAQ.aspx )
Pajamas are provisioned for about half of the eligible seats.
Flights with pajama service (for both directions)
SFO - ICN, PEK, PVG, TPE , AKL , HKG , CTU, SYD, TLV, SIN
EWR - TLV, NRT, PEK , DEL, BOM, HKG, PVG, CPT, JNB
ORD - NRT, PEK, PVG, HKG
LAX - PVG, SYD, MEL
IAD - NRT, PEK
IAH - NRT, SYD
(from United Twitter feed https://pbs.twimg.com/media/CyjFHZLWEAAQV7X
New flights have been added, and some flights ended)
Note: United employee shop sells pajamas for $9.99 a pair as of 12/10/20
Pajamas in Polaris -- Experiences, How to Request UA PJs, Changing Logistics, ....
Feb 18, 2019, 1:18 am
#137
Join Date: Jan 2015
Location: CYYC/CYYZ
Programs: UA 1K, IHG Spire, Bonvoy Titanium, Hertz P.C., GE/NEXUS
Posts: 140
Got a few when Polaris first rolled out, no need to use the Lavs at all for changing, on TPACs I wear them underneath zip-up hoodie and jeans then just slip out of the jeans underneath the big comforter/blanket after the first meal and the lights dim, and put them back on shortly before the arrival meal. I also always pick the window odd-numbered seat on 77Ws for max privacy. *Caveat - don't do this on the Dreamliners or the IPTE seats lol
Feb 18, 2019, 3:17 am
#138
Join Date: Aug 2015
Location: WAS/TYO
Programs: AA PPro, TP Gold, UA Silver, Bonvoy/Hilton Gold, Global Entry
Posts: 296
Got a few when Polaris first rolled out, no need to use the Lavs at all for changing, on TPACs I wear them underneath zip-up hoodie and jeans then just slip out of the jeans underneath the big comforter/blanket after the first meal and the lights dim, and put them back on shortly before the arrival meal. I also always pick the window odd-numbered seat on 77Ws for max privacy. *Caveat - don't do this on the Dreamliners or the IPTE seats lol
I've really appreciated the pajamas -- they're always a neat souvenir for family when I fly home.
Feb 18, 2019, 5:21 am
#139
Join Date: Mar 2014
Location: CLE
Programs: UA Gold, DL DM, UA 1K, MR PP
Posts: 352
Make sure to request at boarding (emphasis AT). While receiving PDB SFO - HKG this week asked for pajamas and was told they were out, and had only "loaded a couple pairs". As a 1K me and SO were boarded fairly early, <50% of J on 773 was loaded when requested.
Feb 18, 2019, 5:42 am
#140
Join Date: May 2010
Location: AVP & PEK
Programs: UA 1K 1.9MM
Posts: 6,362
Feb 18, 2019, 9:20 am
#142
Join Date: Jul 2010
Posts: 8
Wife is currently on UA917. When she asked for her pajamas, the curt answer was: "We don't do that anymore. All done.". My wife was one of the first two people to board the flight, so no one could have requested the pajamas before her. She was going to ask for the inflight service manager, as soon as boarding ended, to find out what is going on.
Anyone hear of United eliminating the pajamas, or is this just another example of the way United cabin attendants handle things/
Anyone hear of United eliminating the pajamas, or is this just another example of the way United cabin attendants handle things/
Feb 18, 2019, 9:21 am
#143
Join Date: May 2001
Location: RNO, NV, USA.
Programs: UA 2MM
Posts: 5,063
No PJs on UA872 TPE-SFO today. FA claimed this was due to supply issues in Chicago. I managed to have 2 glasses of champagne (Devaux) before they ran out. Wine is only stocked from USA and is not replenished in TPE, as discussed previously. 
Feb 18, 2019, 11:36 am
#144
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,470
I updated the wiki to remove / add services that have been ended / commenced since Polaris introduced.
I also added asterisks to the locations for which there were recent reports (here or in the other thread) that indicated PJs were missing in at least one direction.
From the limited sampling, the pattern looks like SFO may have a shortage or restocking issue, and that maybe they are preferentially allocating to SIN. Hoping for quick resolution, but we all saw what happened with the ice cream bowls.
I also added asterisks to the locations for which there were recent reports (here or in the other thread) that indicated PJs were missing in at least one direction.
From the limited sampling, the pattern looks like SFO may have a shortage or restocking issue, and that maybe they are preferentially allocating to SIN. Hoping for quick resolution, but we all saw what happened with the ice cream bowls.
Feb 18, 2019, 12:37 pm
#145
Join Date: Mar 2001
Location: KHH, FUK, SNA
Programs: BR, UA 1k, CX
Posts: 1,181
I was on this same flight today and forgot to ask to Pajamas (Last time I got one was on a 747 flight). Anyways slept well still , I had the red wine which was nice along with the Salmon.
Feb 18, 2019, 2:29 pm
#146
Join Date: Jul 2001
Posts: 2,925
Wife is currently on UA917. When she asked for her pajamas, the curt answer was: "We don't do that anymore. All done.". My wife was one of the first two people to board the flight, so no one could have requested the pajamas before her. She was going to ask for the inflight service manager, ....
Last edited by WineCountryUA; Feb 18, 2019 at 2:38 pm Reason: repaired quote
Feb 18, 2019, 2:47 pm
#147
Join Date: Dec 2002
Location: Chicago
Programs: AA Exp Plat, UA 1K MM, DL Plat Hyatt Globalist, MGM Noir
Posts: 882
No pajamas on UA 881
Wife is currently on UA917. When she asked for her pajamas, the curt answer was: "We don't do that anymore. All done.". My wife was one of the first two people to board the flight, so no one could have requested the pajamas before her. She was going to ask for the inflight service manager, as soon as boarding ended, to find out what is going on.
Anyone hear of United eliminating the pajamas, or is this just another example of the way United cabin attendants handle things/
Anyone hear of United eliminating the pajamas, or is this just another example of the way United cabin attendants handle things/
I must say, this is the worst cabin crew I have had to endure is quite some time. Rude and unprofessional. They told me they were out of my first meal choice. Yet, miraculously, they had enough to serve the NR sitting in front of me. I thought non-revs took what was left after all others were served.
Feb 18, 2019, 4:35 pm
#148
Join Date: Dec 2015
Location: Seoul
Programs: None anymore
Posts: 983
It's funny, flying EVA they are almost offended when you DON'T take the PJ's... I didn't want them on my last flight because I already had two pairs in my bag already but they gave them to me anyway LOL
If only UA had the same "problem."
If only UA had the same "problem."
Feb 18, 2019, 5:15 pm
#149
Join Date: Jan 2001
Location: Corvallis, OR, USA
Programs: UA GS; Hilton LT Diamond, Marriott, Hyatt; Hertz
Posts: 321
Was informed by lead on 886 (SFO-HKG) that PJs are out of stock at the supplier. Been that way for a week, and likely to continue. Maybe they will get better ones.