Apr 9, 2015, 10:10 am
Last edit by: WineCountryUA
Posted 14 March 2015
NOTE: The overwhelming consensus is that preflight PQD/PQM/RDM information on an itinerary is frequently wrong for inexplicable reasons, but it being wrong on the itinerary has no bearing on whether correct PQD/PQM/RDM will post to your MP account after flying a segment. So don't worry if things look wrong pre-flight; it is only necessary to contact MP if post-flight posting is incorrect.
Archive thread: Incorrect/Ineligible projected earning information showing on my itinerary {Archive}
Hi everyone,
Thank you all for your comments regarding our display of MileagePlus earning information.
We are aware that there are some rare instances, where international surcharge is being excluding from the display of award miles and PQD when viewing your upcoming reservation on United.com. We expect to have the earnings display corrected shortly. Please rest assured that the final earnings reflected in your Account summary once you have flown will include the surcharge.
-UA Insider
Thank you all for your comments regarding our display of MileagePlus earning information.
We are aware that there are some rare instances, where international surcharge is being excluding from the display of award miles and PQD when viewing your upcoming reservation on United.com. We expect to have the earnings display corrected shortly. Please rest assured that the final earnings reflected in your Account summary once you have flown will include the surcharge.
-UA Insider
Archive thread: Incorrect/Ineligible projected earning information showing on my itinerary {Archive}
Incorrect / Ineligible projected earning information showing on my itinerary
Dec 4, 2022, 4:47 pm
#91
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,092
Dec 6, 2022, 12:14 am
#93
Join Date: Sep 2018
Posts: 46
PQP/Mileage Earning Discrepancy?
I recently booked a flight that costed $1320 ($1195 fare + tax/fee). In the confirmation email this gave 1197 PQP and 13167 miles. However when I checked the itinerary online, the PQP/mileage listed there were much less (881 PQP and 9691 miles).
Has anyone seen similar discrepancy? What should I do? (I'll need the additional 300 PQP to make Platinum.) Thank you.
Has anyone seen similar discrepancy? What should I do? (I'll need the additional 300 PQP to make Platinum.) Thank you.
Dec 6, 2022, 1:23 am
#96
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,417
Don’t bother calling now. There’s nothing they can do, nor is there anything that they need to do. Most of the time, the PQP will post properly. In the rare occasions that they don’t, the MileagePlus Service Center will adjust it for you after travel — that’s when you’d want to call, not prior to departure.
Dec 6, 2022, 6:00 am
#97
FlyerTalk Evangelist
Join Date: Mar 2002
Location: Saipan, MP 96950 USA (Commonwealth of the Northern Mariana Islands = the CNMI)
Programs: UA Silver, Hilton Silver. Life: UA .57 MM, United & Admirals Clubs (spousal), Marriott Platinum
Posts: 15,059
The issue of inaccurate PQP estimates on a receipt or online itinerary is an oft-repeated situation that resolves itself once the flight is taken over 95% of the time, per FlyerTalker reports.
Dec 6, 2022, 8:35 am
#98
FlyerTalk Evangelist
Join Date: Aug 2017
Programs: AS 75K, DL Silver, UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Platinum + LT Gold
Posts: 10,516
Also, your current status expires Jan 31. Dec 31 is for earning purposes only.
Dec 7, 2022, 12:41 pm
#99
Join Date: Jan 2022
Location: IAH
Programs: UA 1K, Marriott Gold
Posts: 99
Quick question from an only sometimes lurker of this forum.
I'm 4 segments and about 1400 PQP from qualifying for 1K. Seemed like enough of an excuse to visit a good friend in Vancouver next week. I booked a 4 segment flight from IAH to YVR and back. It's a United issued ticket (016) but one segment from DEN to YVR is Air Canada Express (D class biz fare). Return legs are all on United metal. The total fare should have been 1600ish PQP and 4 segments but when I received the confirmation itinerary email and when I check the UA app it says accruals for the trip is 1100 PQP and 3 PQF. Do I get 0 PQP or PQF for this segment? Or are they credited some other way? Should I cancel and book another flight on all UA metal?
I'm 4 segments and about 1400 PQP from qualifying for 1K. Seemed like enough of an excuse to visit a good friend in Vancouver next week. I booked a 4 segment flight from IAH to YVR and back. It's a United issued ticket (016) but one segment from DEN to YVR is Air Canada Express (D class biz fare). Return legs are all on United metal. The total fare should have been 1600ish PQP and 4 segments but when I received the confirmation itinerary email and when I check the UA app it says accruals for the trip is 1100 PQP and 3 PQF. Do I get 0 PQP or PQF for this segment? Or are they credited some other way? Should I cancel and book another flight on all UA metal?
Last edited by tx_wiingman; Dec 7, 2022 at 12:52 pm
Dec 7, 2022, 3:23 pm
#100
Join Date: May 2011
Programs: UA GS, UA 2MM, HH LT Diamond, Bonvoy Titanium
Posts: 1,803
'Wrote MP on Sunday. No response from MP or the GS desk to this issue.
Dec 7, 2022, 3:41 pm
#101
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
...I booked a 4 segment flight from IAH to YVR and back. It's a United issued ticket (016) but one segment from DEN to YVR is Air Canada Express (D class biz fare). Return legs are all on United metal. The total fare should have been 1600ish PQP and 4 segments but when I received the confirmation itinerary email and when I check the UA app it says accruals for the trip is 1100 PQP and 3 PQF. Do I get 0 PQP or PQF for this segment? Or are they credited some other way? Should I cancel and book another flight on all UA metal?
So take the flights and if it does not post correctly, drop MileagePlus Service Center a note and it will be corrected.
Note it is not unusual for the online itin earnings to correct themselves before the flight.
Dec 9, 2022, 11:02 pm
#102
Join Date: Dec 2022
Posts: 1
PQPs from Courtesy Flight
Hi Everyone!
Getting some thoughts on this situation: due to flight cancellations, UA scheduled me a courtesy business flight in lieu of my original booked flight, which gave me around 500 more PQPs than what my original ticket price. Since I just passed the platinum line with those PQPs, would this come up in an account review and potentially revoke my status?
Getting some thoughts on this situation: due to flight cancellations, UA scheduled me a courtesy business flight in lieu of my original booked flight, which gave me around 500 more PQPs than what my original ticket price. Since I just passed the platinum line with those PQPs, would this come up in an account review and potentially revoke my status?
Dec 10, 2022, 8:30 am
#103
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,470
Hi Everyone!
Getting some thoughts on this situation: due to flight cancellations, UA scheduled me a courtesy business flight in lieu of my original booked flight, which gave me around 500 more PQPs than what my original ticket price. Since I just passed the platinum line with those PQPs, would this come up in an account review and potentially revoke my status?
Getting some thoughts on this situation: due to flight cancellations, UA scheduled me a courtesy business flight in lieu of my original booked flight, which gave me around 500 more PQPs than what my original ticket price. Since I just passed the platinum line with those PQPs, would this come up in an account review and potentially revoke my status?
Jan 11, 2023, 10:20 am
#104
Join Date: Oct 2003
Posts: 2,092
Wondering if anyone has had this issue:
016 ticket on Swiss (outbound UA codeshare, return is LX code). Points from outbound posted with PQPs and mileage earnings calculated on fare that is ~$1k lower than base fare (ignoring fuel charge which I think is also supposed to earn PQP). Two questions:
+ is there anything wonky with earning on Swiss that I should be aware of?
+ should I call in immediately or best to wait until completed round trip in 10 days?
016 ticket on Swiss (outbound UA codeshare, return is LX code). Points from outbound posted with PQPs and mileage earnings calculated on fare that is ~$1k lower than base fare (ignoring fuel charge which I think is also supposed to earn PQP). Two questions:
+ is there anything wonky with earning on Swiss that I should be aware of?
+ should I call in immediately or best to wait until completed round trip in 10 days?
Jan 11, 2023, 10:34 am
#105
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,417
Wondering if anyone has had this issue:
016 ticket on Swiss (outbound UA codeshare, return is LX code). Points from outbound posted with PQPs and mileage earnings calculated on fare that is ~$1k lower than base fare (ignoring fuel charge which I think is also supposed to earn PQP). Two questions:
+ is there anything wonky with earning on Swiss that I should be aware of?
+ should I call in immediately or best to wait until completed round trip in 10 days?
016 ticket on Swiss (outbound UA codeshare, return is LX code). Points from outbound posted with PQPs and mileage earnings calculated on fare that is ~$1k lower than base fare (ignoring fuel charge which I think is also supposed to earn PQP). Two questions:
+ is there anything wonky with earning on Swiss that I should be aware of?
+ should I call in immediately or best to wait until completed round trip in 10 days?