Jan 15, 2024, 10:56 am
Last edit by: WineCountryUA
Posted 14 March 2015
NOTE: The overwhelming consensus is that preflight PQD/PQM/RDM information on an itinerary is frequently wrong for inexplicable reasons, but it being wrong on the itinerary has no bearing on whether correct PQD/PQM/RDM will post to your MP account after flying a segment. So don't worry if things look wrong pre-flight; it is only necessary to contact MP if post-flight posting is incorrect.
Archive thread: Incorrect/Ineligible projected earning information showing on my itinerary {Archive}
Hi everyone,
Thank you all for your comments regarding our display of MileagePlus earning information.
We are aware that there are some rare instances, where international surcharge is being excluding from the display of award miles and PQD when viewing your upcoming reservation on United.com. We expect to have the earnings display corrected shortly. Please rest assured that the final earnings reflected in your Account summary once you have flown will include the surcharge.
-UA Insider
Thank you all for your comments regarding our display of MileagePlus earning information.
We are aware that there are some rare instances, where international surcharge is being excluding from the display of award miles and PQD when viewing your upcoming reservation on United.com. We expect to have the earnings display corrected shortly. Please rest assured that the final earnings reflected in your Account summary once you have flown will include the surcharge.
-UA Insider
Archive thread: Incorrect/Ineligible projected earning information showing on my itinerary {Archive}
Incorrect/Ineligible projected earning information showing on my itinerary {Archive}
Mar 9, 2015, 11:32 am
#1
FlyerTalk Evangelist
Original Poster
Join Date: Sep 2008
Location: Jersey Shore/YYZ
Programs: UA 1K, Marriott Plat, Hilton Diamond, Hertz PC
Posts: 12,521
Incorrect/Ineligible projected earning information showing on my itinerary {Archive}
Update to my receipts now show the RDMs earned prior to flying.
This is for EWR-SFO, and SFO-EWR.
MileagePlus® totals: 3,003 Award Miles
5,130 PQM | 2 PQS | $273 PQD
View MileagePlus earning information (This is a link that then opens a pop-up):
Mr. aacharya Award miles PQM PQS PQD
Premier® 1K member 3,003 5,130 2 $273
EWR - SFO 1,529 2,565 1 $139
SFO - EWR 1,474 2,565 1 $134
Total: 3,003 5,130 2 $273
Also - if there are waitlisted flights (for upgrades), this notice will appear, but the breakdown will still be there at the link:
This itinerary includes one or more flights that are ineligible to earn mileage or Premier qualifying credit
This is for EWR-SFO, and SFO-EWR.
MileagePlus® totals: 3,003 Award Miles
5,130 PQM | 2 PQS | $273 PQD
View MileagePlus earning information (This is a link that then opens a pop-up):
Mr. aacharya Award miles PQM PQS PQD
Premier® 1K member 3,003 5,130 2 $273
EWR - SFO 1,529 2,565 1 $139
SFO - EWR 1,474 2,565 1 $134
Total: 3,003 5,130 2 $273
Also - if there are waitlisted flights (for upgrades), this notice will appear, but the breakdown will still be there at the link:
This itinerary includes one or more flights that are ineligible to earn mileage or Premier qualifying credit
Last edited by aacharya; Mar 9, 2015 at 11:40 am
Mar 9, 2015, 12:02 pm
#2
Join Date: May 2011
Posts: 5,814
Update to my receipts now show the RDMs earned prior to flying.
This is for EWR-SFO, and SFO-EWR.
MileagePlus® totals: 3,003 Award Miles
5,130 PQM | 2 PQS | $273 PQD
View MileagePlus earning information (This is a link that then opens a pop-up):
Mr. aacharya Award miles PQM PQS PQD
Premier® 1K member 3,003 5,130 2 $273
EWR - SFO 1,529 2,565 1 $139
SFO - EWR 1,474 2,565 1 $134
Total: 3,003 5,130 2 $273
Also - if there are waitlisted flights (for upgrades), this notice will appear, but the breakdown will still be there at the link:
This itinerary includes one or more flights that are ineligible to earn mileage or Premier qualifying credit
This is for EWR-SFO, and SFO-EWR.
MileagePlus® totals: 3,003 Award Miles
5,130 PQM | 2 PQS | $273 PQD
View MileagePlus earning information (This is a link that then opens a pop-up):
Mr. aacharya Award miles PQM PQS PQD
Premier® 1K member 3,003 5,130 2 $273
EWR - SFO 1,529 2,565 1 $139
SFO - EWR 1,474 2,565 1 $134
Total: 3,003 5,130 2 $273
Also - if there are waitlisted flights (for upgrades), this notice will appear, but the breakdown will still be there at the link:
This itinerary includes one or more flights that are ineligible to earn mileage or Premier qualifying credit
Mar 9, 2015, 12:10 pm
#3
FlyerTalk Evangelist
Original Poster
Join Date: Sep 2008
Location: Jersey Shore/YYZ
Programs: UA 1K, Marriott Plat, Hilton Diamond, Hertz PC
Posts: 12,521
Mar 9, 2015, 12:14 pm
#4
Join Date: May 2011
Posts: 5,814
Fare Breakdown
Airfare: 1,465.00 USD
U.S. Customs User Fee: 5.50
U.S. Immigration User Fee: 7.00
U.S. APHIS User Fee: 5.00
U.S. Federal Transportation Tax: 35.40
September 11th Security Fee:11.20
Peru Tourism Tax : 15.00
Peru Airport Departure Tax: 30.74
U.S. Passenger Facility Charge: 10.50
Per Person Total: 1,585.34 USD
eTicket Total: 1,585.34 USD
Airfare: 1,465.00 USD
U.S. Customs User Fee: 5.50
U.S. Immigration User Fee: 7.00
U.S. APHIS User Fee: 5.00
U.S. Federal Transportation Tax: 35.40
September 11th Security Fee:11.20
Peru Tourism Tax : 15.00
Peru Airport Departure Tax: 30.74
U.S. Passenger Facility Charge: 10.50
Per Person Total: 1,585.34 USD
eTicket Total: 1,585.34 USD
Mar 9, 2015, 12:17 pm
#5
FlyerTalk Evangelist
Original Poster
Join Date: Sep 2008
Location: Jersey Shore/YYZ
Programs: UA 1K, Marriott Plat, Hilton Diamond, Hertz PC
Posts: 12,521
Interesting...do you have any non-UA flights on there? (I was assuming something was amiss in international surchage or something else, even though YQ is part of PQD).
Mar 9, 2015, 12:19 pm
#6
Join Date: Apr 2011
Posts: 302
It only shows on some reservations for me...... Typical UA only doing things half {way}
Last edited by WineCountryUA; Mar 9, 2015 at 1:11 pm Reason: Using symbols, spaces or other methods to mask vulgarities is not allowed. http://www.flyertalk.com/help/rules.php#offensive
Mar 9, 2015, 12:23 pm
#8
Join Date: Jan 2009
Location: LHR (sometimes CLE, SFO, BOS, LAX, SEA)
Programs: UA 1K
Posts: 5,894
I think there are YQ issues. My $424 EWR-MXP trip says "PQS:2, PQD: $51", but there is more than $51 YQ in that fare.
Mar 9, 2015, 12:24 pm
#9
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,432
The 'international surcharge' portion of tickets (YQ) is not being added to the quoted amounts. Thus, I see an inc
rrect totals for PQD and RDM.
rrect totals for PQD and RDM.
Mar 9, 2015, 12:29 pm
#10
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,858
Only missing on award reservations for me but non-016 stock might also be missing.
Note on multiple person PNRs, it is a little different and is called "View MileagePlus earning information"
My international itins look correct
Although multiple flags suggesting partner data may not be correct.
This itinerary includes one or more flights that are ineligible to earn mileage or Premier qualifying credit.
Award miles shown are the miles that can be earned for this flight. Mileage accrued will vary depending on the terms and conditions of your frequent flyer program.
Last edited by WineCountryUA; Mar 9, 2015 at 1:11 pm Reason: self merge
Mar 9, 2015, 12:35 pm
#11
FlyerTalk Evangelist
Original Poster
Join Date: Sep 2008
Location: Jersey Shore/YYZ
Programs: UA 1K, Marriott Plat, Hilton Diamond, Hertz PC
Posts: 12,521
I am missing it on one, which just went through a schedule change and re-ticketing to a different routing this morning. That might be a reason? Other than that, I have information on all of mine (9 so far).
Mar 9, 2015, 12:48 pm
#12
Join Date: Nov 2009
Location: Houston, TX
Posts: 1,782
Friend has an LH stock ticket that is showing as earning PQD. Told him to screenshot it for contestion later...
Mar 9, 2015, 12:57 pm
#13
Join Date: Apr 2011
Posts: 302
I have three reservation in my account and only one shows the breakdown. of the two that dont show it One is a simple den-bos RT and one is a multi leg ticket mostly on partners but with 016 ticket stock. The one that does show is an int business RT ticket den-sin (obviously not direct). O and the one that does show it doesnt include the YQ in the PQD......... Typical UA
Mar 9, 2015, 1:08 pm
#14
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 67,141
Well, at least UA is trying! 
Mar 9, 2015, 1:16 pm
#15
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,432
What ones are not showing?
Only missing on award reservations for me but non-016 stock might also be missing.
Note on multiple person PNRs, it is a little different and is called "View MileagePlus earning information"
My international itins look correct
Although multiple flags suggesting partner data may not be correct.
Only missing on award reservations for me but non-016 stock might also be missing.
Note on multiple person PNRs, it is a little different and is called "View MileagePlus earning information"
My international itins look correct
Although multiple flags suggesting partner data may not be correct.
tal is $487 and I'm seeing this:MileagePlus® totals:
1,166 Award Miles
7,394 PQM | 2 PQS | $106 PQD
1 Adult (18-64) $106.00
Additional Taxes/Fees $381.20
Total $487.20
Taxes/Fees
U.S. Customs User Fee $5.50
U.S. APHIS User Fee $5.00
U.S. Federal Transportation Tax $35.00
U.S. Immigration User Fee $7.00
Norway Passenger Charge $18.60
International Surcharge $300.00
U.S. Passenger Facility Charge $4.50
September 11th Security Fee $5.60
I have additional reservations with the same problem, some of which have partner flights attached. Those partner flights, despite being issued as 016 tickets (for travel on LH for example) display the message, "Ineligible to accrue mileage or Premier qualifying credit."