Mar 4, 2015, 10:18 am
Last edit by: DELee
Pre-discussions
New United Club menus to be "announced" 4 March 2015
United Clubs to be renovated
Confirmed Clubs with New Food Offerings:
All domestic clubs now confirmed with some version of the New Food Offerings. Full spread at all domestic hubs, with cut-down or hybrid versions at most outstation clubs.
International Clubs with different catering: GUM, HKG, MEX, LHR, NRT
Updates:
October 11, 2017: A new flavor coming to United Clubs
New United Club menus to be "announced" 4 March 2015
United Clubs to be renovated
Confirmed Clubs with New Food Offerings:
All domestic clubs now confirmed with some version of the New Food Offerings. Full spread at all domestic hubs, with cut-down or hybrid versions at most outstation clubs.
International Clubs with different catering: GUM, HKG, MEX, LHR, NRT
Updates:
October 11, 2017: A new flavor coming to United Clubs
UC amenities - regular & special food / snacks, power, wifi, work areas, ...{archive}
Sep 8, 2015, 5:48 pm
#736
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Ewa Beach, Hawaii
Posts: 10,909
^^
If you've read my posts you know I'm harder on UAL than most anyone.
But I will concede that the new offering is a huge improvement. It's not quite to the level of LH's Senator lounges, but it's pretty close. The couscous and soup are actually quite decent. And the fresh berries in the morning are also quite nice. I don't expect UAL or anyone else to provide a complete meal for a regular club.
If you've read my posts you know I'm harder on UAL than most anyone.
But I will concede that the new offering is a huge improvement. It's not quite to the level of LH's Senator lounges, but it's pretty close. The couscous and soup are actually quite decent. And the fresh berries in the morning are also quite nice. I don't expect UAL or anyone else to provide a complete meal for a regular club.
Sep 8, 2015, 7:19 pm
#737
Join Date: Jul 2013
Programs: DYKWIA, But I'm a "Diamond Guest" UA 1K/2MM
Posts: 2,258
Aren't you SFO based? If your gates are at all close to the intl terminal, I would go there. They've had berries there every morning I've been there since they changed menus.
Sep 9, 2015, 1:01 am
#738
FlyerTalk Evangelist
Join Date: Apr 2009
Location: where lions are led by donkeys...
Programs: Lifetime Gold, Global Entry, Hertz PC, and my wallet
Posts: 20,349
I think the point is that the care and maintenance of the feeding stations is found wanting.
Sep 9, 2015, 3:01 pm
#739
Join Date: Mar 2015
Posts: 1,620
My few occasions to sample the new menu at the club, I have noticed that the employees who are responsible for the food do not feel a need to restock it quickly.
A good friend of mine flies UNITED a lot and he said when berries (or salami or what have you) are low or empty or absent he finds one of the cleaners (who are also responsible for the food) and asks them to bring out more as the container is very low or empty or missing entirely. He said that generally corrects the issue, I guess that it also does help that he is fluent in Spanish as in my experience some of the cleaners do not speak English well or at all.
A good friend of mine flies UNITED a lot and he said when berries (or salami or what have you) are low or empty or absent he finds one of the cleaners (who are also responsible for the food) and asks them to bring out more as the container is very low or empty or missing entirely. He said that generally corrects the issue, I guess that it also does help that he is fluent in Spanish as in my experience some of the cleaners do not speak English well or at all.
Sep 9, 2015, 3:06 pm
#740
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Ewa Beach, Hawaii
Posts: 10,909
My few occasions to sample the new menu at the club, I have noticed that the employees who are responsible for the food do not feel a need to restock it quickly.
A good friend of mine flies UNITED a lot and he said when berries (or salami or what have you) are low or empty or absent he finds one of the cleaners (who are also responsible for the food) and asks them to bring out more as the container is very low or empty or missing entirely. He said that generally corrects the issue, I guess that it also does help that he is fluent in Spanish as in my experience some of the cleaners do not speak English well or at all.
A good friend of mine flies UNITED a lot and he said when berries (or salami or what have you) are low or empty or absent he finds one of the cleaners (who are also responsible for the food) and asks them to bring out more as the container is very low or empty or missing entirely. He said that generally corrects the issue, I guess that it also does help that he is fluent in Spanish as in my experience some of the cleaners do not speak English well or at all.
Sep 9, 2015, 8:07 pm
#741
Join Date: Dec 2013
Location: LAX
Posts: 50
FWIW, I've never had an issue with the berries, be it LAX, IAH or EWR; I actually quite enjoy the yogurt/berry/granola breakfast I've had there, but I've seen salami literally ONCE in the last several months. At the time, I think I grabbed more than my fair share and made a sandwich, thinking someone had screwed up and the bounty would cease. Apparently I was right!
Sep 9, 2015, 9:31 pm
#742
Join Date: Sep 2011
Location: IAH
Programs: UA Silver
Posts: 527
FWIW, I've never had an issue with the berries, be it LAX, IAH or EWR; I actually quite enjoy the yogurt/berry/granola breakfast I've had there, but I've seen salami literally ONCE in the last several months. At the time, I think I grabbed more than my fair share and made a sandwich, thinking someone had screwed up and the bounty would cease. Apparently I was right!
Sep 9, 2015, 9:58 pm
#743
Join Date: Jun 2005
Location: Bloomfield, NJ
Programs: UA Gold, Million Miler, Marriott platinum, lifetime platinum
Posts: 974
I am already to sick of the new menu - why on earth can they not rotate a monthly menu - change the soup monthly - something.
I just renewed my UA Chase card, and I honestly don't know why I did.
I just renewed my UA Chase card, and I honestly don't know why I did.
Sep 10, 2015, 7:02 am
#744
Join Date: Mar 2005
Location: DEN
Programs: UA1K
Posts: 4,044
hard boiled eggs spotted at EWR club by C101...i consumed 2 
Sep 10, 2015, 9:45 am
#746
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Ewa Beach, Hawaii
Posts: 10,909
The elusive berries are at the SFO cub by gate 76. Even have the eggs.
Sep 10, 2015, 10:16 am
#747
Join Date: Dec 2007
Location: Las Vegas
Programs: DL Platinum, AA Lifetime Gold, Hilton Diamond, Marriott Platinum, Radisson Premium
Posts: 6,638
How long is it going to take for the rest of the clubs to get the new food? Months? Same old at SAN yesterday.
Sep 10, 2015, 10:19 am
#748
Join Date: Aug 2008
Location: DCA, IAD (not BWI if I can help it)
Programs: UA 1MM 1K, Marriott Gold, Hyatt Explorist, status-free on AA, AS, B6, DL, WN, Amtrak, etc.
Posts: 1,481
At LAS now, where the agent at the desk said the new menu arrives in two weeks.
Sep 10, 2015, 11:52 am
#749
FlyerTalk Evangelist
Join Date: Oct 1999
Posts: 11,468
No Salami at DEN East yesterday.
Sep 10, 2015, 4:22 pm
#750
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Ewa Beach, Hawaii
Posts: 10,909
And the elusive salami is out and being restocked at ORD F gates club.