Jan 16, 2015, 9:21 pm
Last edit by: WineCountryUA
Fees for a change or redeposit :
UA's Award ticketing options/service fees
Previous thread -- General award ticket change/cancellation/redeposit/fees questions
- There are fees for some changes and redeposit , so please check the chart below for details. These fees apply to MileagePlus® awards on United, United Express®, Star Alliance® airline partners and other airline partners.
- When requesting a change for more than one ticket, the fee applies to each ticket separately. If two people are traveling together and make a change, for example, there will be a fee for both.
- When flying with one of our Star Alliance partners, changes must be made at least 24 hours before departure. {but some have managed without less -- somewhat YMMV -- but the rules state 24 hours}
- Fees are based on the status of the mileage account holder at time of request
UA's Award ticketing options/service fees
Previous thread -- General award ticket change/cancellation/redeposit/fees questions
General award ticket change/cancellation/redeposit/fees questions [2015-2016]
Mar 12, 2015, 11:51 am
#91
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
Award ticketing options/service fees
More in http://www.flyertalk.com/forum/unite...5-forward.html
Mar 12, 2015, 12:45 pm
#92
Formerly known as Stephenk19
Join Date: Nov 2011
Location: Munich, Germany
Programs: Free Agent
Posts: 409
Depends on status. So no award redeposit fees for Plats/1K/GS, see policy for
Award ticketing options/service fees
More in http://www.flyertalk.com/forum/unite...5-forward.html
Award ticketing options/service fees
More in http://www.flyertalk.com/forum/unite...5-forward.html
Mar 12, 2015, 3:23 pm
#93
Formerly known as Stephenk19
Join Date: Nov 2011
Location: Munich, Germany
Programs: Free Agent
Posts: 409
Oops - one more question
Do the taxes and fees on the ticket get refunded too if cancelled?
Do the taxes and fees on the ticket get refunded too if cancelled?
Mar 12, 2015, 3:25 pm
#94
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
Apr 3, 2015, 7:49 pm
#95
Join Date: Jun 2008
Location: Auckland
Programs: NZ Elite Partner/Silver (in own right), PR Classic, QF Bronze, UA Member, VA Red
Posts: 1,551
Award redeposit options
Hello all
I have an award that I would like to either have the miles redeposited or just get the taxes refunded and forget about the redeposit.
17,500 miles, $67.94 taxes (MEX-LAX flight)
1) My understanding is there will be a $200 fee to cancel the award (I have no status), redeposit the 17,500 miles, and to have the $67.94 refunded.
2) if I just want to get the $67.94 refunded and not have the 17,500 redeposited is this possible? Would there be a fee and how do I do it? I don't have a whole lot of use for United points.
I have an award that I would like to either have the miles redeposited or just get the taxes refunded and forget about the redeposit.
17,500 miles, $67.94 taxes (MEX-LAX flight)
1) My understanding is there will be a $200 fee to cancel the award (I have no status), redeposit the 17,500 miles, and to have the $67.94 refunded.
2) if I just want to get the $67.94 refunded and not have the 17,500 redeposited is this possible? Would there be a fee and how do I do it? I don't have a whole lot of use for United points.
Last edited by jeffrocowboy; Apr 3, 2015 at 7:54 pm
Apr 3, 2015, 10:42 pm
#96
Join Date: May 2003
Location: Redwood City, CA USA (SFO/SJC)
Programs: 1K 2010, 1P in 2011, Plat for 2012,13,14,15 & 2016. Gold in 17 & 18, Plat since
Posts: 8,826
So far I've been very fortunate in that regard; my fees have been refunded pretty much simultaneous with the award cancellation. Wonder why the differences? They were always for overseas travel.
Apr 15, 2015, 10:24 pm
#97
Join Date: Nov 2007
Programs: Marriott Bonvoy Platinum, Hilton Honors Diamond, Delta Gold
Posts: 4,351
I've read through this thread and didn't see this answered. I would book BKK-VIE-JFK all in the same day but there is a possibility that after I fly BKK-VIE I will need to stay there for a day or two. Will I be able to change the VIE-JFK leg for a later date? If yes, what are the fees involved (I have no status)?
Apr 16, 2015, 12:40 am
#98
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
I've read through this thread and didn't see this answered. I would book BKK-VIE-JFK all in the same day but there is a possibility that after I fly BKK-VIE I will need to stay there for a day or two. Will I be able to change the VIE-JFK leg for a later date? If yes, what are the fees involved (I have no status)?
see Award ticketing options/service fees
Apr 16, 2015, 8:08 am
#99
Join Date: Nov 2007
Programs: Marriott Bonvoy Platinum, Hilton Honors Diamond, Delta Gold
Posts: 4,351
yes & yes
see Award ticketing options/service fees
see Award ticketing options/service fees
Here's the next question: The booking of the BKK-VIE-JFK all in one day journey prices out at 80k miles in J (I put BKK-JFK in the search and that routing comes up as one of the results). However, if I need to book BKK-VIE on one day and then VIE-JFK on a later date the results show I would need to pay 85k mile for the first leg and another 57.5k miles for the second leg increasing the mileage output exponentially. So if I were to book BKK-VIE-JFK for 80k miles and then decide to change VIE-JFK for a couple of days later (and pay the $100 to change) will they also make me pay the additional miles?
Apr 16, 2015, 8:40 am
#100
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,475
A one-way ticket (which costs 80K miles for BKK-NYC) does not allow any stopovers. If you stop for more than 24 hours in VIE, you violate the routing rules and UA may reprice it as two separate tickets, BKK-VIE and VIE-JFK.
If you book it as a roundtrip, you can have a stopover, but not on a one-way.
Apr 20, 2015, 5:37 am
#101
Join Date: Aug 2014
Programs: Avis First, Hertz PC, National EE，Enterprise Pt, Sixt Plantinum, SPG Gold, Hilton Gold
Posts: 34
24 hours change rule
I am in great need of some practical clarification of the 24 hours rule of partner award ticket.
I have a great possibility in just a few days that I need to change my award ticket within exactly 24 hours because of some uncertainties of whether I can make the trip. But I won't know until the evening before the morning departure next day.
From some early discussion in this thread, I see someone claimed to be able to change the flight even within 24 hours, presumably the online system allowed it. Can more people pls confirm this with personal experience? Hugh Thanks!
I have a great possibility in just a few days that I need to change my award ticket within exactly 24 hours because of some uncertainties of whether I can make the trip. But I won't know until the evening before the morning departure next day.
From some early discussion in this thread, I see someone claimed to be able to change the flight even within 24 hours, presumably the online system allowed it. Can more people pls confirm this with personal experience? Hugh Thanks!
Apr 20, 2015, 7:45 am
#102
Join Date: Jul 2012
Location: DFW
Programs: UA 1K, HH Diamond, AA PLT, DL Silver
Posts: 427
Miles are a completely refundable currency for purchasing airfare. Depending on status, sometime there are fees in order to refund your currency. So I guess they are not completely refundable for everyone.
I have cancelled and booked award flights within 12 hours of travel. No fees either way. I guaranteed there are others around here who have done both much closer to flight time than me.
I have cancelled and booked award flights within 12 hours of travel. No fees either way. I guaranteed there are others around here who have done both much closer to flight time than me.
Apr 20, 2015, 4:34 pm
#103
Join Date: May 2003
Location: Redwood City, CA USA (SFO/SJC)
Programs: 1K 2010, 1P in 2011, Plat for 2012,13,14,15 & 2016. Gold in 17 & 18, Plat since
Posts: 8,826
Miles are a completely refundable currency for purchasing airfare. Depending on status, sometime there are fees in order to refund your currency. So I guess they are not completely refundable for everyone.
I have cancelled and booked award flights within 12 hours of travel. No fees either way. I guaranteed there are others around here who have done both much closer to flight time than me.
I have cancelled and booked award flights within 12 hours of travel. No fees either way. I guaranteed there are others around here who have done both much closer to flight time than me.
But in general, I would make the case that the GS Experience is becoming further and further removed from that of those below.
When a GS talks, I listen! But it's more out of curiosity and a bit of envy than relevancy.
Apr 24, 2015, 8:46 am
#104
Join Date: Feb 2014
Programs: UA Plat, SPG Gold, Marriott Gold
Posts: 677
What is the latest time that I can cancel award tickets as a Plat?
Simple question (I think).
I have a work trip coming up and will be taking my SO along with me. She doesn't know exactly when she wants to return, so I have booked her a total of 3 separate return flights on different dates (all saver awards, mix of business and economy).
What is the latest time that we can decide not to take each flight, and still get a full mileage refund as a Plat? The UA.com site seems to have extremely liberal rules on this, but I want to be sure I am not missing something. Can I go online an hour before the first flight is scheduled to take off, cancel it, and get the miles refunded?
I have a work trip coming up and will be taking my SO along with me. She doesn't know exactly when she wants to return, so I have booked her a total of 3 separate return flights on different dates (all saver awards, mix of business and economy).
What is the latest time that we can decide not to take each flight, and still get a full mileage refund as a Plat? The UA.com site seems to have extremely liberal rules on this, but I want to be sure I am not missing something. Can I go online an hour before the first flight is scheduled to take off, cancel it, and get the miles refunded?
Apr 24, 2015, 9:23 am
#105
Join Date: Aug 2006
Location: near to SFO and LHR
Programs: BA Gold, B6 Mosiac, VS, AA, DL (and a legacy UA 2MM)
Posts: 2,274
Are the cancellation rules the same as for a 1K? If so, yes you can literally cancel at the last moment (and I've done it 90 minutes before flight time recently). I would recommend though that you Not check in for a flight to be cancelled!