Nov 15, 2018, 7:53 pm
Last edit by: seanp7
Feb 2023: Many reports that Expert Mode checkbox is being disabled automatically / randomly (in some cases, repeatedly), and users have to opt back in on the website to re-enable Expert Mode.
Note on 18 Oct 2018 the fare class for upgrades changed from R to PZ
Changes to UA's Fare Classes (19-20 October 2018)
Updated instructions (2022)
Archive thread: Expert Mode: better upgrade visibility and opt-in to see fare bucket data {Archive}
Note on 18 Oct 2018 the fare class for upgrades changed from R to PZ
Changes to UA's Fare Classes (19-20 October 2018)
Updated instructions (2022)
Hi Everyone,
I wanted to let you know that we’ll be re-launching Expert Mode as an opt-in feature later this afternoon. This feature will display all fare classes when shopping for flights on united.com. You can opt-in to this feature by logging into your MileagePlus account and following these steps:
As always, thanks for your feedback and patience over the last couple weeks while we worked to make these changes.
Shannon
I wanted to let you know that we’ll be re-launching Expert Mode as an opt-in feature later this afternoon. This feature will display all fare classes when shopping for flights on united.com. You can opt-in to this feature by logging into your MileagePlus account and following these steps:
- Go to united.com > My Account
- Select “Manage Profile”
- In the Preferences section, select “View All Flight Search Preferences”
- In the Expert Mode section, read and acknowledge the customer advisements
- Click “Save” at the bottom of the page
As always, thanks for your feedback and patience over the last couple weeks while we worked to make these changes.
Shannon
Archive thread: Expert Mode: better upgrade visibility and opt-in to see fare bucket data {Archive}
Expert Mode: opt-in to see upgrade visibility/fare bucket data/Issue staying enabled?
May 1, 2023, 1:24 pm
#511
FlyerTalk Evangelist
Join Date: Nov 2002
Location: ORD
Posts: 14,231
Expert mode turning itself off
I have had Expert Mode enabled forever. But every now and then I notice that the fare class display doesn't show. When I go into my profile, Expert Mode is turned off. Once I turn it back on things work fine again. It seems to happen every few months. Anyone else experience this?
May 1, 2023, 3:42 pm
#512
Join Date: Nov 2008
Location: Houston
Programs: UA LT GS 4.2 MM, AA Gold 1MM, HH Lifetime Diamond, Marriott Lifetime Gold
Posts: 394
I have had Expert Mode enabled forever. But every now and then I notice that the fare class display doesn't show. When I go into my profile, Expert Mode is turned off. Once I turn it back on things work fine again. It seems to happen every few months. Anyone else experience this?
May 3, 2023, 5:28 pm
#513
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 67,138
Went to book a trip 5 minutes ago, and had to re-enable Expert Mode. Literally right after booking, I started a search for another trip, and had to re-enable Expert Mode again. It unchecked the setting within the span of 30 seconds.
May 8, 2023, 2:01 pm
#515
Join Date: Nov 2011
Location: West
Programs: UA 1K, Marriott Titanium
Posts: 167
Sorry if I somehow missed this, but I haven't flown nearly the whole calendar year. I am trying to find how to turn on Expert Mode to see available seats in different fare buckets. I had used it relatively extensively and it is somehow no longer on by default in my UA App or on PC. How can I turn it on??
Last edited by WineCountryUA; May 8, 2023 at 3:14 pm Reason: Moved to master thread
May 8, 2023, 2:45 pm
#516
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,159
Sorry if I somehow missed this, but I haven't flow nearly the whole calendar year. I am trying to find how to turn on Expert Mode to see available seats in different fare buckets. I had used it relatively extensively and it is somehow no longer on by default in my UA App or on PC. How can I turn it on??
To get back: When logged into your United Account,
>View My United
>Settings
>Special preferences and accommodations
Scroll down a bit and click the box to re-enable.
Last edited by WineCountryUA; May 8, 2023 at 3:14 pm Reason: clean after merge; thanks for the link
May 8, 2023, 3:12 pm
#517
Join Date: Nov 2011
Location: West
Programs: UA 1K, Marriott Titanium
Posts: 167
There has been an ongoing glitch with Expert Mode getting deactivated on many profiles, multiple times.
To get back: When logged into your United Account,
>View My United
>Settings
>Special preferences and accommodations
Scroll down a bit and click the box to re-enable.
More here: https://www.flyertalk.com/forum/unit...e-back-13.html
To get back: When logged into your United Account,
>View My United
>Settings
>Special preferences and accommodations
Scroll down a bit and click the box to re-enable.
More here: https://www.flyertalk.com/forum/unit...e-back-13.html
May 15, 2023, 6:33 pm
#518
Join Date: Aug 2005
Location: Our nation's capital
Programs: UA 1K & 0.6 MM
Posts: 781
Despite going into my profile and ensuring that expert mode is enabled, .bomb is not showing me the available fare buckets. Is it just me? This has been three days going now.
Or am I one of the lucky few that has been denied access? If you click on the question mark next to the expert mode radio button it explains that United could decide not to give you access. Maybe the really want my 440 PlusPoints back...
Or am I one of the lucky few that has been denied access? If you click on the question mark next to the expert mode radio button it explains that United could decide not to give you access. Maybe the really want my 440 PlusPoints back...
May 16, 2023, 6:22 am
#519
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,159
Despite going into my profile and ensuring that expert mode is enabled, .bomb is not showing me the available fare buckets. Is it just me? This has been three days going now.
Or am I one of the lucky few that has been denied access? If you click on the question mark next to the expert mode radio button it explains that United could decide not to give you access. Maybe the really want my 440 PlusPoints back...
Or am I one of the lucky few that has been denied access? If you click on the question mark next to the expert mode radio button it explains that United could decide not to give you access. Maybe the really want my 440 PlusPoints back...
May 16, 2023, 11:18 am
#520
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,857
That likely applies to screen scrapers and not individuals
May 16, 2023, 11:39 am
#521
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,432
rtly after I turned it on again. Keep an eye on the KTN entry in your profile, too. UA seems to also like to drop that. <sigh>
May 16, 2023, 11:44 am
#522
Join Date: Jul 2022
Programs: United MileagePlus
Posts: 336
Very familiar with this process, as I do it personally multiple times a day or even within a session (without logging out). Quite annoying, but I must say my mouse speed completing this task is very high now lol
May 16, 2023, 11:44 am
#523
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,025
Jun 7, 2023, 10:31 am
#525
Join Date: Apr 2009
Location: Houston,TX
Programs: UA Plat, Mil Miler, Marriott Bonvoy Lifetime Titanium Elite, National Exec. Elite, Hertz Prez Circle
Posts: 191
Expert Mode NOT being sticky...
Hello,
I turn on the Expert Mode under Settings and it works only for that session. The next time I log on, it does NOT appear to stick, and I have to change the settings again.
Help me please...
I turn on the Expert Mode under Settings and it works only for that session. The next time I log on, it does NOT appear to stick, and I have to change the settings again.
Help me please...