Nov 15, 2018, 7:53 pm
Last edit by: seanp7
Feb 2023: Many reports that Expert Mode checkbox is being disabled automatically / randomly (in some cases, repeatedly), and users have to opt back in on the website to re-enable Expert Mode.
Note on 18 Oct 2018 the fare class for upgrades changed from R to PZ
Changes to UA's Fare Classes (19-20 October 2018)
Updated instructions (2022)
Archive thread: Expert Mode: better upgrade visibility and opt-in to see fare bucket data {Archive}
Note on 18 Oct 2018 the fare class for upgrades changed from R to PZ
Changes to UA's Fare Classes (19-20 October 2018)
Updated instructions (2022)
Hi Everyone,
I wanted to let you know that we’ll be re-launching Expert Mode as an opt-in feature later this afternoon. This feature will display all fare classes when shopping for flights on united.com. You can opt-in to this feature by logging into your MileagePlus account and following these steps:
As always, thanks for your feedback and patience over the last couple weeks while we worked to make these changes.
Shannon
I wanted to let you know that we’ll be re-launching Expert Mode as an opt-in feature later this afternoon. This feature will display all fare classes when shopping for flights on united.com. You can opt-in to this feature by logging into your MileagePlus account and following these steps:
- Go to united.com > My Account
- Select “Manage Profile”
- In the Preferences section, select “View All Flight Search Preferences”
- In the Expert Mode section, read and acknowledge the customer advisements
- Click “Save” at the bottom of the page
As always, thanks for your feedback and patience over the last couple weeks while we worked to make these changes.
Shannon
Archive thread: Expert Mode: better upgrade visibility and opt-in to see fare bucket data {Archive}
Expert Mode: opt-in to see upgrade visibility/fare bucket data/Issue staying enabled?
Feb 6, 2023, 2:42 pm
#437
Join Date: Aug 2005
Location: NYC, FLL
Programs: UA PP 1MM, Marriott Bonvoy LTTE, BA Gold
Posts: 6,324
Feb 6, 2023, 3:47 pm
#439
FlyerTalk Evangelist
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Gold (1MM), Marriott LTT
Posts: 10,346
My Expert Mode was deleted, reset by me and it's gone again. No clue what UA is doing to the back-end but it's F'ing up a lot of us I guess. So far my KTN hasn't been touched, thankfully.
-RM
-RM
Feb 6, 2023, 4:50 pm
#440
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,891
Yup - mine has gotten unchecked twice over the last couple of weeks or so. Annoying, but once I re-check, seems to work again…until it happens again.
Feb 6, 2023, 4:57 pm
#441
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA GS 1.7MM, AA 2.1MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 6,322
Yep - like a box of chocolates for me too -- you never know when you log in what you are going to get.... UA randomly lost my wife's KTN yesterday --I guess we are just used to it....
Feb 6, 2023, 5:57 pm
#442
Moderator: Midwest, Las Vegas & Dining Buzz
Join Date: Jun 2001
Location: Chicago, Illinois
Posts: 17,976
Okay - so I read this thread and the wiki and I can't manage to reinstall expert mode. Can anyone help me with what to do? The steps from the wiki seem from a previous incarnation of united.com. Thanks in advance.
Feb 6, 2023, 6:36 pm
#444
Moderator: Midwest, Las Vegas & Dining Buzz
Join Date: Jun 2001
Location: Chicago, Illinois
Posts: 17,976
Feb 6, 2023, 7:34 pm
#445
Join Date: Sep 2008
Location: IAH
Programs: Former UA1K transitioning to WFBF mentality
Posts: 779
Mine has been deleted/turned off multiple times a day for the past few days. I might be jinxing the UA.bomb gods by using multiple devices...? Quite frustrating.
Feb 7, 2023, 5:10 am
#446
Join Date: Dec 2019
Location: IAH
Programs: MileagePlus-Premier Silver, Marriott Bonvoy-Silver Elite
Posts: 703
Feb 7, 2023, 4:40 pm
#447
Join Date: Dec 2019
Location: Chicago
Programs: AA Gold
Posts: 562
Expert mode has been getting unchecked repeatedly on me. Like, over a dozen times in the last week. Seems to happen after I cancel or make a booking, though I haven't done any experimentation to confirm. Kind of annoying since I can't re-activate it from the app and have to either access the website on my phone or a computer.
Feb 8, 2023, 7:57 am
#448
Join Date: Aug 2003
Location: DUB
Programs: UA 1K MM, Marriott Lifetime Plat
Posts: 288
Expert Mode gone again?
So, last night expert mode was working fine...today, not so much. I've tried two browsers and a third in incognito mode and no dice. Anyone else having an issue or is it localized to my office?
Feb 8, 2023, 8:04 am
#449
Join Date: Feb 2014
Location: SLC
Programs: UA 1K
Posts: 240
Working fine for my daily "hunt for PN inventory to be able to push through my B fare upgrades" as of 2 minutes ago.