Nov 15, 2018, 7:53 pm
Last edit by: seanp7
Feb 2023: Many reports that Expert Mode checkbox is being disabled automatically / randomly (in some cases, repeatedly), and users have to opt back in on the website to re-enable Expert Mode.
Note on 18 Oct 2018 the fare class for upgrades changed from R to PZ
Changes to UA's Fare Classes (19-20 October 2018)
Updated instructions (2022)
Archive thread: Expert Mode: better upgrade visibility and opt-in to see fare bucket data {Archive}
Note on 18 Oct 2018 the fare class for upgrades changed from R to PZ
Changes to UA's Fare Classes (19-20 October 2018)
Updated instructions (2022)
Hi Everyone,
I wanted to let you know that we’ll be re-launching Expert Mode as an opt-in feature later this afternoon. This feature will display all fare classes when shopping for flights on united.com. You can opt-in to this feature by logging into your MileagePlus account and following these steps:
As always, thanks for your feedback and patience over the last couple weeks while we worked to make these changes.
Shannon
I wanted to let you know that we’ll be re-launching Expert Mode as an opt-in feature later this afternoon. This feature will display all fare classes when shopping for flights on united.com. You can opt-in to this feature by logging into your MileagePlus account and following these steps:
- Go to united.com > My Account
- Select “Manage Profile”
- In the Preferences section, select “View All Flight Search Preferences”
- In the Expert Mode section, read and acknowledge the customer advisements
- Click “Save” at the bottom of the page
As always, thanks for your feedback and patience over the last couple weeks while we worked to make these changes.
Shannon
Archive thread: Expert Mode: better upgrade visibility and opt-in to see fare bucket data {Archive}
Expert Mode: opt-in to see upgrade visibility/fare bucket data/Issue staying enabled?
Jul 1, 2023, 12:28 pm
#530
FlyerTalk Evangelist
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Gold (1MM), Marriott LTT
Posts: 10,345
Yet again...clicked purchase on a ticket on United.com and lost expert mode. This is really annoying. How they even programmed the website to do this is beyond me.
I get the feeling that United.com is trying to save something to our profile every time we book a ticket and expert mode is not preserved through the update.
-RM
I get the feeling that United.com is trying to save something to our profile every time we book a ticket and expert mode is not preserved through the update.
-RM
Jul 1, 2023, 12:36 pm
#531
Join Date: Dec 2019
Location: Chicago
Programs: AA Gold
Posts: 562
Yet again...clicked purchase on a ticket on United.com and lost expert mode. This is really annoying. How they even programmed the website to do this is beyond me.
I get the feeling that United.com is trying to save something to our profile every time we book a ticket and expert mode is not preserved through the update.
-RM
I get the feeling that United.com is trying to save something to our profile every time we book a ticket and expert mode is not preserved through the update.
-RM
Jul 3, 2023, 12:21 pm
#532
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,432
ggle when I purchase another ticket later this week. I bought another ticket yesterday (without bothering to check for expert mode) and today expert mode is not selected.
Jul 3, 2023, 3:03 pm
#533
Join Date: Apr 2009
Location: Houston,TX
Programs: UA Plat, Mil Miler, Marriott Bonvoy Lifetime Titanium Elite, National Exec. Elite, Hertz Prez Circle
Posts: 191
So, there are actually two bugs:
1. That mobile number should not be blank as it is in my Profile already
2. Expert mode variable being reset (probably a global variable re-initialization issue?). Poor coding and poor buddy review process of code before release 😢
Worst, this simple fix has not been done for months on end…wonder how lax the ITSM standards are 😢😢
Jul 12, 2023, 8:49 am
#536
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,432
f that.
Jul 26, 2023, 7:47 pm
#538
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,857
When you say "unable to activate the expert mode", does this meaning you can not select the option in your profile??
Many of us need to re-enable ExpertMode frequently, as discussed in this thread.
Jul 26, 2023, 8:26 pm
#540
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,857