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Old Nov 15, 2018, 7:53 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: seanp7
Feb 2023: Many reports that Expert Mode checkbox is being disabled automatically / randomly (in some cases, repeatedly), and users have to opt back in on the website to re-enable Expert Mode.

Note on 18 Oct 2018 the fare class for upgrades changed from R to PZ
Changes to UA's Fare Classes (19-20 October 2018)

Updated instructions (2022)
Originally Posted by Micp3208
... Try this:
My United > Settings > Special Preferences & Accomodations > Scroll down past search preferences and click “Enable expert mode”.
Originally Posted by UA Insider
Hi Everyone,

I wanted to let you know that we’ll be re-launching Expert Mode as an opt-in feature later this afternoon. This feature will display all fare classes when shopping for flights on united.com. You can opt-in to this feature by logging into your MileagePlus account and following these steps:
  1. Go to united.com > My Account
  2. Select “Manage Profile”
  3. In the Preferences section, select “View All Flight Search Preferences”
  4. In the Expert Mode section, read and acknowledge the customer advisements
  5. Click “Save” at the bottom of the page

As always, thanks for your feedback and patience over the last couple weeks while we worked to make these changes.

Shannon


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Expert Mode: opt-in to see upgrade visibility/fare bucket data/Issue staying enabled?

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Old Oct 14, 2022, 6:29 pm
  #286  
Moderator: United Airlines
 
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Originally Posted by katan
Is that the reason I can't currently see Expert Mode on the UA site? ....
It has been MIA for a couple weeks, unknown when it will return. But still accessible via the mobile app during booking as explained up thread.
evol likes this.
WineCountryUA is offline  
Old Oct 16, 2022, 8:26 am
  #287  
 
Join Date: Oct 2003
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Posts: 4,391
Originally Posted by Hipplewm
I got it to work if i select PP upgrade in advanced search

The above option is not working this morning. Was yesterday evening before MileagePlus IT Upgrade pass 24 hours. Works on the APP.
yyzprincess is offline  
Old Oct 16, 2022, 8:30 am
  #288  
 
Join Date: Oct 2011
Programs: UA 1K, Marriott Titanium
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Originally Posted by yyzprincess
The above option is not working this morning. Was yesterday evening before MileagePlus IT Upgrade pass 24 hours. Works on the APP.
I just tried the same thing (was available through PP Upgrade option last night), but now I am unable to see any fare buckets as of this morning
yvr1971 is offline  
Old Oct 16, 2022, 10:20 am
  #289  
 
Join Date: Sep 2013
Location: CHS
Programs: UA GS, Bonvoy Amabassador, Hertz PC
Posts: 2,589
Originally Posted by yvr1971
I just tried the same thing (was available through PP Upgrade option last night), but now I am unable to see any fare buckets as of this morning

Yup, It appears whatever maintenance they did last night wiped out this method as well
Hipplewm is offline  
Old Oct 16, 2022, 10:26 am
  #290  
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Originally Posted by yyzprincess
The above option is not working this morning. Was yesterday evening before MileagePlus IT Upgrade pass 24 hours. Works on the APP.
Originally Posted by yvr1971
I just tried the same thing (was available through PP Upgrade option last night), but now I am unable to see any fare buckets as of this morning
Originally Posted by Hipplewm
Yup, It appears whatever maintenance they did last night wiped out this method as well
This IT "upgrade" eliminated the option PP Upgrade search.

Can't see PP upgrade search option anymore, only MUA.
kb1992 is offline  
Old Oct 16, 2022, 10:51 am
  #291  
 
Join Date: Oct 2003
Location: YYZ
Programs: UA1K2MM ACMME50 SQPPS HHDiamond Marriott Lifetime Titanium
Posts: 4,391
Originally Posted by kb1992
This IT "upgrade" eliminated the option PP Upgrade search.

Can't see PP upgrade search option anymore, only MUA.
Check again.. Fare buckets do not come up for not only PP upgrades or doing MUA search.
yyzprincess is offline  
Old Oct 16, 2022, 10:59 am
  #292  
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Originally Posted by yyzprincess
Check again.. Fare buckets do not come up for not only PP upgrades or doing MUA search.
You are right. PP option is still there but we can't see anything.

UA "Upgrade" is rarely a good thing.
kb1992 is offline  
Old Oct 16, 2022, 12:26 pm
  #293  
 
Join Date: Sep 2013
Location: CHS
Programs: UA GS, Bonvoy Amabassador, Hertz PC
Posts: 2,589
Originally Posted by kb1992
This IT "upgrade" eliminated the option PP Upgrade search.

Can't see PP upgrade search option anymore, only MUA.
Originally Posted by yyzprincess
Check again.. Fare buckets do not come up for not only PP upgrades or doing MUA search.
Originally Posted by kb1992
You are right. PP option is still there but we can't see anything.

UA "Upgrade" is rarely a good thing.

iPhone still works (iOS - dunno about android)

Last edited by Hipplewm; Oct 16, 2022 at 2:25 pm
Hipplewm is offline  
Old Oct 16, 2022, 12:39 pm
  #294  
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Join Date: Apr 2004
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Posts: 52,140
Originally Posted by Hipplewm
iPhone still works (OSX - dunno about android)
OSX is desktop/laptop, and it does not appear there. iPhone is iOS.
EmailKid likes this.
mahasamatman is offline  
Old Oct 16, 2022, 2:25 pm
  #295  
 
Join Date: Sep 2013
Location: CHS
Programs: UA GS, Bonvoy Amabassador, Hertz PC
Posts: 2,589
Originally Posted by mahasamatman
OSX is desktop/laptop, and it does not appear there. iPhone is iOS.

Yeah, autocorrect bit me on that one.....fixed it, thanks
Hipplewm is offline  
Old Oct 16, 2022, 2:42 pm
  #296  
 
Join Date: Dec 2009
Location: LAX/LAS
Programs: UA 1MM
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Originally Posted by Hipplewm
iPhone still works (iOS - dunno about android)
Android is working for me - at least at this specific moment in time.

Last edited by WineCountryUA; Oct 16, 2022 at 2:47 pm Reason: repaired quote
Waldofriend is offline  
Old Oct 17, 2022, 9:00 am
  #297  
 
Join Date: Jul 2022
Programs: United MileagePlus
Posts: 336
iOS app working, the old search engine works for actually searching, but will not show expert mode fare buckets https://www.united.com/ual/en/us/fli...book-a-flight/
jcturnbull is offline  
Old Oct 19, 2022, 1:26 pm
  #298  
 
Join Date: Jul 2008
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Posts: 644
I just logged into a flight coming up and I cannot find the fare codes in details? Did it get moved or has it been so long that I cannot remember how to find them online? I need divide my PNR and need to make sure that the seats are actually there first. Hell its been so long since I have really traveled I may need to read up again on everything going on with UAL.

Last edited by WineCountryUA; Oct 19, 2022 at 2:01 pm Reason: moved to exisiting thread
DENflyer3 is offline  
Old Oct 19, 2022, 1:41 pm
  #299  
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Originally Posted by DENflyer3
I just logged into a flight coming up and I cannot find the fare codes in details? Did it get moved or has it been so long that I cannot remember how to find them online? I need divide my PNR and need to make sure that the seats are actually there first. Hell its been so long since I have really traveled I may need to read up again on everything going on with UAL.
They broke or disabled it on the website. You can only see it in the app. If not showing there, you may need to re-enable.

Last edited by WineCountryUA; Oct 19, 2022 at 2:02 pm Reason: cleanup after merge; thanks for the link
fumje is offline  
Old Oct 20, 2022, 5:19 pm
  #300  
 
Join Date: May 2006
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Posts: 9,847
For those of you saying it still works on the iOS app, do you mind sharing your work flow? I can't see it since the update, have logged in and logged back out, have unchecked and rechecked the option on the website, and still no dice. Any fancy search (such as upgrade w/ PP) required, or just plain old revenue? Very frustrating to say the least.
stevenshev is offline  


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