Nov 15, 2018, 7:53 pm
Last edit by: seanp7
Feb 2023: Many reports that Expert Mode checkbox is being disabled automatically / randomly (in some cases, repeatedly), and users have to opt back in on the website to re-enable Expert Mode.
Note on 18 Oct 2018 the fare class for upgrades changed from R to PZ
Changes to UA's Fare Classes (19-20 October 2018)
Updated instructions (2022)
Archive thread: Expert Mode: better upgrade visibility and opt-in to see fare bucket data {Archive}
Note on 18 Oct 2018 the fare class for upgrades changed from R to PZ
Changes to UA's Fare Classes (19-20 October 2018)
Updated instructions (2022)
Hi Everyone,
I wanted to let you know that we’ll be re-launching Expert Mode as an opt-in feature later this afternoon. This feature will display all fare classes when shopping for flights on united.com. You can opt-in to this feature by logging into your MileagePlus account and following these steps:
As always, thanks for your feedback and patience over the last couple weeks while we worked to make these changes.
Shannon
I wanted to let you know that we’ll be re-launching Expert Mode as an opt-in feature later this afternoon. This feature will display all fare classes when shopping for flights on united.com. You can opt-in to this feature by logging into your MileagePlus account and following these steps:
- Go to united.com > My Account
- Select “Manage Profile”
- In the Preferences section, select “View All Flight Search Preferences”
- In the Expert Mode section, read and acknowledge the customer advisements
- Click “Save” at the bottom of the page
As always, thanks for your feedback and patience over the last couple weeks while we worked to make these changes.
Shannon
Archive thread: Expert Mode: better upgrade visibility and opt-in to see fare bucket data {Archive}
Expert Mode: opt-in to see upgrade visibility/fare bucket data/Issue staying enabled?
Nov 1, 2022, 11:06 am
#331
Moderator: United Airlines
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Just installed the latest UA app for Android, app version 4.1.66 (decided to take one for the team and no plans to book for the next couple of weeks) -- Expert Mode is till working
What version is the iOS app?
What version is the iOS app?
Nov 1, 2022, 11:13 am
#332
Join Date: May 2017
Posts: 2,281
Also if anyone wants to burn PlusPoints, ORD-MSP flights 2 weeks out has tons of PZ available.
Nov 1, 2022, 12:55 pm
#333
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Nov 1, 2022, 6:39 pm
#334
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Android wasn't working for me either until I realized I wasn't (fully?) logged in. Try closing and reopening the app then trying to change something about your profile and see if it forces a login.
Nov 3, 2022, 1:07 am
#336
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Fail to understand this, really...
Anyway, probably returning it - because Android functionality is quite a bit better... (Even though I hate Samsung)
Nov 3, 2022, 3:49 pm
#338
Join Date: May 2017
Posts: 2,281
Off topic, but this version looks interesting. Appears hotel/food vouchers will be distributed directly via app now.
Nov 3, 2022, 3:50 pm
#339
Join Date: May 2005
Location: LAX
Programs: UA 1K / IC RA/ Hilton Plat / Bonvoy Gold
Posts: 378
I think we're at the point where we need to make this more of a priority for United to fix. Everyone should start calling in and asking for fare buckets on dozens of flights per call. Make the reps complain and complain to IT until it's escalated.
Nov 3, 2022, 3:54 pm
#340
Join Date: Sep 2006
Location: HNL
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Posts: 6,447
It works fine on the app. And the reps don't care if you are calling for fare buckets or booking a trip - they get paid nonetheless and I'm skeptical about their ability to log IT tickets or their desire to do so.
Nov 3, 2022, 3:55 pm
#341
Join Date: May 2017
Posts: 2,281
But, be careful what you wish for. It could just as easily backfire and fast track it for removal of the settings page/no longer displaying in the app. Not that hard to hide the setting and turn into a "we are no longer offering this feature as we replaced the functionality with upgrade space search" and if you ask for fare buckets to direct you to a GDS where they publish that information.
Granted, based on my previous replies, I'm not entirely convinced it wasn't intentionally removed still.
Nov 3, 2022, 4:01 pm
#342
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(I think IT has other things on their plate that are a higher priority than expert mode on the website)
But, be careful what you wish for. It could just as easily backfire and fast track it for removal of the settings page/no longer displaying in the app. Not that hard to hide the setting and turn into a "we are no longer offering this feature as we replaced the functionality with upgrade space search" and if you ask for fare buckets to direct you to a GDS where they publish that information.
Granted, based on my previous replies, I'm not entirely convinced it wasn't intentionally removed still.
But, be careful what you wish for. It could just as easily backfire and fast track it for removal of the settings page/no longer displaying in the app. Not that hard to hide the setting and turn into a "we are no longer offering this feature as we replaced the functionality with upgrade space search" and if you ask for fare buckets to direct you to a GDS where they publish that information.
Granted, based on my previous replies, I'm not entirely convinced it wasn't intentionally removed still.
Let's not try to call UA. It might backfire.
I'll be content with expert mode search with app.
Nov 3, 2022, 4:03 pm
#343
Moderator: United Airlines
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Sure it is a great feature and we want it back on the web, But there seems to be bigger IT issues at the moment and nuisance calls does not help.
Nov 3, 2022, 5:09 pm
#344
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Nov 3, 2022, 8:07 pm
#345
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