Nov 15, 2018, 7:53 pm
Last edit by: seanp7
Feb 2023: Many reports that Expert Mode checkbox is being disabled automatically / randomly (in some cases, repeatedly), and users have to opt back in on the website to re-enable Expert Mode.
Note on 18 Oct 2018 the fare class for upgrades changed from R to PZ
Changes to UA's Fare Classes (19-20 October 2018)
Updated instructions (2022)
Archive thread: Expert Mode: better upgrade visibility and opt-in to see fare bucket data {Archive}
Note on 18 Oct 2018 the fare class for upgrades changed from R to PZ
Changes to UA's Fare Classes (19-20 October 2018)
Updated instructions (2022)
Hi Everyone,
I wanted to let you know that we’ll be re-launching Expert Mode as an opt-in feature later this afternoon. This feature will display all fare classes when shopping for flights on united.com. You can opt-in to this feature by logging into your MileagePlus account and following these steps:
As always, thanks for your feedback and patience over the last couple weeks while we worked to make these changes.
Shannon
I wanted to let you know that we’ll be re-launching Expert Mode as an opt-in feature later this afternoon. This feature will display all fare classes when shopping for flights on united.com. You can opt-in to this feature by logging into your MileagePlus account and following these steps:
- Go to united.com > My Account
- Select “Manage Profile”
- In the Preferences section, select “View All Flight Search Preferences”
- In the Expert Mode section, read and acknowledge the customer advisements
- Click “Save” at the bottom of the page
As always, thanks for your feedback and patience over the last couple weeks while we worked to make these changes.
Shannon
Archive thread: Expert Mode: better upgrade visibility and opt-in to see fare bucket data {Archive}
Expert Mode: opt-in to see upgrade visibility/fare bucket data/Issue staying enabled?
Nov 24, 2022, 11:12 pm
#407
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,857
Nov 27, 2022, 6:54 pm
#409
Join Date: Nov 2022
Posts: 5
Expert mode is working again on united.com!
I just logged in to united.com and expert mode is working again. It's been working on the app but i find it much more convenient on my laptop. Last time I tried was 6 days ago and it still wasn't working.
Dec 6, 2022, 4:14 pm
#410
Join Date: Jan 2009
Programs: UA 1K, EL Al ???, HHonors Diamond, Marriott Gold
Posts: 182
Fix that worked for me
Problem: Expert mode has not been working for me on the website for a while. The only way it would work was if I did an advanced search and selected "PlusPoints Upgrades" in the "Upgrade Type" section.
Solution: I changed my "Location and currency" option from the top navigation bar and expert mode was magically restored. I then switched it back to the original location and it continued working.
Details: My location and currency on the website frequently changes by itself since my personal address is outside the US, but my corp payment address is in the USA. So depending on some pattern I've yet to figure out, my location defaults to one country or another when I log in. I'm not sure if this frequent switching is the cause of the problem, or if my making the change manually just happened to reset expert mode. I figured this out because I logged in from an anonymous browser window and Expert Mode worked fine. I noticed that my location in that browser was different from that in my usual browser. So I switched location in the usual browser and it worked.
Possible Alternative: Apologies if someone suggested this already, I didn't see it in the threads I looked at. If above doesn't work you may want to try clearing out United.com cookies. The above suggests to me that some cookie is getting corrupted.
Solution: I changed my "Location and currency" option from the top navigation bar and expert mode was magically restored. I then switched it back to the original location and it continued working.
Details: My location and currency on the website frequently changes by itself since my personal address is outside the US, but my corp payment address is in the USA. So depending on some pattern I've yet to figure out, my location defaults to one country or another when I log in. I'm not sure if this frequent switching is the cause of the problem, or if my making the change manually just happened to reset expert mode. I figured this out because I logged in from an anonymous browser window and Expert Mode worked fine. I noticed that my location in that browser was different from that in my usual browser. So I switched location in the usual browser and it worked.
Possible Alternative: Apologies if someone suggested this already, I didn't see it in the threads I looked at. If above doesn't work you may want to try clearing out United.com cookies. The above suggests to me that some cookie is getting corrupted.
Dec 7, 2022, 11:33 pm
#411
Join Date: Nov 2009
Location: SFO, TPE, HNL
Programs: UA GS 4MM, RCC life member (paid), Marriott Lifetime Titanium, Hyatt Globalist, CLEAR
Posts: 1,824
Yesterday and today Expert Mode works only some of the time on my Windows laptop. Also seat map often not available on the booking page, but always available on booked flights (My Trip).
Dec 8, 2022, 4:39 am
#412
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,159
Seems it is a bit buggy.
Dec 28, 2022, 8:22 pm
#416
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,464
Dec 29, 2022, 3:25 am
#418
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 21,606
Also working for me, though when I chose a bunch of random dates (until the end of the schedule), I found PZ0 on everything. 