Nov 15, 2018, 7:53 pm
Last edit by: seanp7
Feb 2023: Many reports that Expert Mode checkbox is being disabled automatically / randomly (in some cases, repeatedly), and users have to opt back in on the website to re-enable Expert Mode.
Note on 18 Oct 2018 the fare class for upgrades changed from R to PZ
Changes to UA's Fare Classes (19-20 October 2018)
Updated instructions (2022)
Archive thread: Expert Mode: better upgrade visibility and opt-in to see fare bucket data {Archive}
Note on 18 Oct 2018 the fare class for upgrades changed from R to PZ
Changes to UA's Fare Classes (19-20 October 2018)
Updated instructions (2022)
Hi Everyone,
I wanted to let you know that we’ll be re-launching Expert Mode as an opt-in feature later this afternoon. This feature will display all fare classes when shopping for flights on united.com. You can opt-in to this feature by logging into your MileagePlus account and following these steps:
As always, thanks for your feedback and patience over the last couple weeks while we worked to make these changes.
Shannon
I wanted to let you know that we’ll be re-launching Expert Mode as an opt-in feature later this afternoon. This feature will display all fare classes when shopping for flights on united.com. You can opt-in to this feature by logging into your MileagePlus account and following these steps:
- Go to united.com > My Account
- Select “Manage Profile”
- In the Preferences section, select “View All Flight Search Preferences”
- In the Expert Mode section, read and acknowledge the customer advisements
- Click “Save” at the bottom of the page
As always, thanks for your feedback and patience over the last couple weeks while we worked to make these changes.
Shannon
Archive thread: Expert Mode: better upgrade visibility and opt-in to see fare bucket data {Archive}
Expert Mode: opt-in to see upgrade visibility/fare bucket data/Issue staying enabled?
Sep 28, 2022, 1:28 pm
#211
Join Date: Jul 2022
Programs: United MileagePlus
Posts: 336
interesting, it wasn't working for me (just could see the fare classes offered for Y / PE / J) shown on screen, but not inventory. It did work for me when i switched to the old website i.e. https://www.united.com/ual/en/us/fli...book-a-flight/. Didn't bother to trouble shoot in this manner
Sep 28, 2022, 1:34 pm
#212
Join Date: Oct 2003
Location: YYZ
Programs: UA1K2MM ACMME50 SQPPS HHDiamond Marriott Lifetime Titanium
Posts: 4,391
interesting, it wasn't working for me (just could see the fare classes offered for Y / PE / J) shown on screen, but not inventory. It did work for me when i switched to the old website i.e. https://www.united.com/ual/en/us/fli...book-a-flight/. Didn't bother to trouble shoot in this manner
The new website is not displaying now seat map as well.
Sep 28, 2022, 2:08 pm
#213
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,467
Not showing for me either.
UA's been messing with the website recently (see thread re "A or B" query); suspect this is related.
UA's been messing with the website recently (see thread re "A or B" query); suspect this is related.
Sep 28, 2022, 2:18 pm
#214
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,159
Tried using the "search with upgrade" function (which overall sucks), but the fare buckets are showing up there. Go figure.
Sep 28, 2022, 3:33 pm
#218
A FlyerTalk Posting Legend
Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 42,216
wonder if it's either deliberate, or a feature they completely forgot about and neglected to include in the new website?
Sep 28, 2022, 3:36 pm
#219
Join Date: Oct 2003
Location: YYZ
Programs: UA1K2MM ACMME50 SQPPS HHDiamond Marriott Lifetime Titanium
Posts: 4,391
Sep 28, 2022, 3:40 pm
#220
Join Date: Dec 2019
Location: IAH
Programs: MileagePlus-Premier Silver, Marriott Bonvoy-Silver Elite
Posts: 700
Oh I’m logged in. I get those annoying questions (favorite ice cream, bla bla bla) every time I log in. I even logged out and logged back in. I can see seat maps on dummy bookings, which someone else had issues with on here.
Sep 28, 2022, 5:08 pm
#221
FlyerTalk Evangelist
Join Date: Jul 2003
Location: BOS, PVG
Programs: United 1K and 1MM, Marriott Ambassador
Posts: 10,000
interesting, it wasn't working for me (just could see the fare classes offered for Y / PE / J) shown on screen, but not inventory. It did work for me when i switched to the old website i.e. https://www.united.com/ual/en/us/fli...book-a-flight/. Didn't bother to trouble shoot in this manner
Sep 28, 2022, 5:13 pm
#222
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA GS 1.7MM, AA 2.1MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 6,318
The desktop site is a dumpster fire right now -- I can still see fare buckets on the App -- but on the desktop site all is gone....
Sep 28, 2022, 5:51 pm
#223
A FlyerTalk Posting Legend
Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 42,216
Isn't it great how United's IT department thoroughly tests stuff before dumping it on customers? They must have the same leadership team as inflight catering.
Sep 29, 2022, 1:59 pm
#225
Join Date: Feb 2004
Location: Houston, TX, USA
Programs: UA 1K3MM
Posts: 202
I am having the same problem - having to answer the questions each time I log in - expert mode still not working