Last edit by: WineCountryUA
This is an archived thread, the active thread is UA Upsell Offers to Business/First/PP at Purchase and Day of Departure (TOD)
UA Upsell Offers to Business/First at Purchase and Day of Departure (TOD) [Archive]
#1471
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,478
It depends. If you buy-up at purchase, prior to ticketing, no. If you buy-up after ticketing and before check-in, yes. If you buy-up at check-in or later, maybe.
#1472
Join Date: Sep 2006
Location: Teaneck, NJ
Programs: SPG Gold, HHonors Gold, IHG Platinum, Marriott Silver
Posts: 699
#1473
Join Date: Dec 2011
Programs: UA 1K, Marriott Plat, Avis First, Hertz PC
Posts: 575
BOS-IAD
Both tickets bought at the same time, T fare, same payment, etc, then split the PNR.
Traveler 1: 1K, no buy-up to F
Traveler 2: Silver, $89 buy-up to F
Called customer service.
Asked for a buy-up for Traveler 1, we are sorry, no buy up is available, would you like to change to a F fare for ~$400 USD? Mentioned the offer for Traveler 2, waited for supervisor. They did "see" the offer for Traveler 2, but could not sell it over the phone for either Traveler 1 or Traveler 2.
So it seems UA is keeping these offers a secret that is only web/mobile accessible. Definitely not a T-up, otherwise it would have been available for both travelers.
Both tickets bought at the same time, T fare, same payment, etc, then split the PNR.
Traveler 1: 1K, no buy-up to F
Traveler 2: Silver, $89 buy-up to F
Called customer service.
Asked for a buy-up for Traveler 1, we are sorry, no buy up is available, would you like to change to a F fare for ~$400 USD? Mentioned the offer for Traveler 2, waited for supervisor. They did "see" the offer for Traveler 2, but could not sell it over the phone for either Traveler 1 or Traveler 2.
So it seems UA is keeping these offers a secret that is only web/mobile accessible. Definitely not a T-up, otherwise it would have been available for both travelers.
Last edited by johnden; Nov 2, 2014 at 9:31 am Reason: BWI -> IAD
#1474
#1475
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,172
#1476
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,478
BOS-IAD
Both tickets bought at the same time, T fare, same payment, etc, then split the PNR.
Traveler 1: 1K, no buy-up to F
Traveler 2: Silver, $89 buy-up to F
Called customer service.
Asked for a buy-up for Traveler 1, we are sorry, no buy up is available, would you like to change to a F fare for ~$400 USD? Mentioned the offer for Traveler 2, waited for supervisor. They did "see" the offer for Traveler 2, but could not sell it over the phone for either Traveler 1 or Traveler 2.
So it seems UA is keeping these offers a secret that is only web/mobile accessible. Definitely not a T-up, otherwise it would have been available for both travelers.
Both tickets bought at the same time, T fare, same payment, etc, then split the PNR.
Traveler 1: 1K, no buy-up to F
Traveler 2: Silver, $89 buy-up to F
Called customer service.
Asked for a buy-up for Traveler 1, we are sorry, no buy up is available, would you like to change to a F fare for ~$400 USD? Mentioned the offer for Traveler 2, waited for supervisor. They did "see" the offer for Traveler 2, but could not sell it over the phone for either Traveler 1 or Traveler 2.
So it seems UA is keeping these offers a secret that is only web/mobile accessible. Definitely not a T-up, otherwise it would have been available for both travelers.
#1477
Join Date: Sep 2014
Programs: UA Gold, HHonors Gold, Marriott Gold, Hertz PC
Posts: 48
Apologies if this has already been answered in this thread. I will be flying NRT-IAH in K with 3 others (no status). I will be platinum when I travel. Right now showing 0 R space. I was intending to apply copay + miles for upgrade to BF to be waitlisted. My questions are:
1) If I still end up waitlisted at checkin, will I still get a TOD offer?
2) If I accept TOD offer will I be refunded the copay + miles?
1) If I still end up waitlisted at checkin, will I still get a TOD offer?
2) If I accept TOD offer will I be refunded the copay + miles?
#1478
Join Date: Feb 2014
Programs: Amex Plat, Hilton Diamond, SPG Gold, Carlson Gold, CM Presidential / *A Gold, Hertz 5*
Posts: 1,648
Apologies if this has already been answered in this thread. I will be flying NRT-IAH in K with 3 others (no status). I will be platinum when I travel. Right now showing 0 R space. I was intending to apply copay + miles for upgrade to BF to be waitlisted. My questions are:
1) If I still end up waitlisted at checkin, will I still get a TOD offer?
2) If I accept TOD offer will I be refunded the copay + miles?
1) If I still end up waitlisted at checkin, will I still get a TOD offer?
2) If I accept TOD offer will I be refunded the copay + miles?
1) more than likely
2) yes, might take a phonecall if does not credit automatically
http://www.flyertalk.com/forum/unite...-upgrades.html
#1479
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,478
Apologies if this has already been answered in this thread. I will be flying NRT-IAH in K with 3 others (no status). I will be platinum when I travel. Right now showing 0 R space. I was intending to apply copay + miles for upgrade to BF to be waitlisted. My questions are:
1) If I still end up waitlisted at checkin, will I still get a TOD offer?
2) If I accept TOD offer will I be refunded the copay + miles?
1) If I still end up waitlisted at checkin, will I still get a TOD offer?
2) If I accept TOD offer will I be refunded the copay + miles?
To answer your question, you might get a buy-up offer. It's not predictable. Waitlisting the upgrade will not affect your eligibility. Typical price these days for a TPAC buy-up these days is between $600-900.
#1480
Join Date: Feb 2007
Location: Suburban Philadelphia
Programs: Marriott Lifetime Plat, IHG Gold
Posts: 3,392
11/14/2014
ORD-PHL
$149 is what is showing on OLCI
K fare
declined, of course I am #3 on the upgrade list with 2 seats left. Here's hoping for a misconnect or no show.
ORD-PHL
$149 is what is showing on OLCI
K fare
declined, of course I am #3 on the upgrade list with 2 seats left. Here's hoping for a misconnect or no show.
#1482
Join Date: Dec 2010
Location: PDX
Programs: kayaker
Posts: 851
PIT-ORD o/w 1/6/15
UA 1P
$189 instant upgrade at purchase from G (don't know how to check what the fare differential is for a "true" UP, can someone verify?), did not accept
UA 1P
$189 instant upgrade at purchase from G (don't know how to check what the fare differential is for a "true" UP, can someone verify?), did not accept
#1483
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,090
and yes, it's just a regular upfare from G. Actually I think it is too high. G is $69+ and LUP is $122 more (LAA14AKS/UPDI is $191+)
#1484
Join Date: Feb 2007
Location: Suburban Philadelphia
Programs: Marriott Lifetime Plat, IHG Gold
Posts: 3,392
#1485
FlyerTalk Evangelist
Join Date: Jan 2012
Location: Northern Calif./Eastern Ida.
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