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UA Upsell Offers to Business/First/PP at Purchase and Day of Departure (TOD)

UA Upsell Offers to Business/First/PP at Purchase and Day of Departure (TOD)

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Old Mar 20, 20, 7:13 am   -   Wikipost
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UA will generally offer cash upgrades from any non-Basic Economy fare for UA operated flights, these can be offered:
- At the time of purchase
- Before travel in the itinerary view
- At check-in (computer, smartphone, airport)
- You can inquire with an agent anytime (including at the gate)
The price can vary, as it appears multiple processes are used -- occasionally yielding strangely high offers. Always cross-check on what the fare difference (up fare) might be and consider instead Buy up to higher fare class w/o change fee? {GG BUYUP}

Awards tickets may be offered similar cash upgrade but only at check-in

For Check-in offers, these can vary post initial check-in, so check back closer to departure.

Such upgrades will be eligible for all the benefits of a premium cabin ticket, UA makes no distinction on how a passenger premium cabin ticket was obtained.

Generally, fees for upgrades are non-refundable if you voluntarily cance. If UA cancels or fails to provide the upgrade, the fees will be refunded. On voluntary changes, the agent may transfer to the changes flight but that is not standard policy.

True up-fares (ADD/COLLECT) are transferable if the appropriate inventory space is available.

Fees paid for upgrades now {2020) earn PQPs
Will the upgrade earn PQDs or bonus PQMs see the wiki of Some Paid Upgrades Count Towards PQD & mileage bonus and some DON"T!
On how pricing is structured, see A Comprehensive Look at Domestic First Class Monetization (FCM) on United

Previous Threads:
UA Upsell Offers to Business/First at Purchase and Day of Departure (TOD) [Archive]

2016 Upsell Offers to Business/First (UFC/PCU) Questions/Discussion (Paid Upgrades)
2015 Upsell Offers to Business/First (UFC/PCU) Questions/Discussion (Paid Upgrades)
2014 Upsell Offers to Business/First (UFC/PCU) Questions/Discussion (Paid Upgrades)
2013 "Upsell Offers to Business/First (UFC/PCU)" Questions/Discussion (Paid Upgrades)

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Old Jan 3, 18, 2:18 pm
  #1  
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Join Date: Oct 2017
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UA Upsell Offers to Business/First/PP at Purchase and Day of Departure (TOD)

Here's my latest one: Bought a 3-segment one-way from New York to Mexico for $215; the F/J price was $420. (First segment is very short, and the next two are wide open, so I'm expecting CPUs to clear.)

As soon as I purchased, the pop-up window offered me a buy-up for ... $840. Makes no sense. I could go into the reservation and buy up for the ~$200 fare difference.
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Old Jan 6, 18, 5:36 pm
  #2  
 
Join Date: Jan 2016
Location: IAD, DEL, IXC, BWI, DCA, YYZ
Programs: UA 1K, Amex Plat, UA Club Card, National EE, Global Entry, TSA Pre✓
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LAX - IAD ($135 - $550)

V-class economy fare. This flight had non-flat business class seats, offered $135-270 couple of days before the flight. $135 was a great price IMHO, but my family member declined to spend the money. At OCLI it s $550.
Question: She has star alliance Gold via partner airlines and if she has taken the upgrade for $135 would she be able to use same-day-change (SDC) feature to get on a different flight with lie-flat seats at no cost?
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Old Jan 6, 18, 6:48 pm
  #3  
 
Join Date: May 2012
Location: ORF, RIC
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IAH-AUS, $79, Jan. 6

At check-in, an agent gave me this price for the last seat ($79). Declined for 30-min hop.
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Old Jan 7, 18, 2:17 am
  #4  
 
Join Date: Jan 2014
Programs: Krisflyer, hyatt GP
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LAX-SIN Polaris offered $989 (last 2 seats), decided to grab it.
IFE sound, usb, power wasnt functional, FA offered $200 credit for inconvenience.
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Old Jan 8, 18, 10:07 pm
  #5  
 
Join Date: Jan 2012
Location: Bergen County NJ
Programs: UA *S, Marriott Platinum, AMEX PLAT,HH Gold, Amtrak Select, PP
Posts: 520
Sorry been sick since I've been home, couple of data points.

MCO-EWR 1/3 $220 @ OLCI. declined. (flight ended up cancelled)
MCO-EWR 1/4 $489 @OLCI. declined (flight ended up cancelled)

My Girlfriend and I, our reservation ended up getting split (by United when we were rebooked) Not sure which time. since we had 3 cancelled flights.

Morning of 1/5 call in since I can only get one seat on a 530p and can't get two since they split our reservation. Agent finds two seats on the 830p flight.
I ask if agent can sit us together, which he says he can and puts us in 10 D and E. (which is E+ 737-800)

Once I hang up I log in to see if he really did that and sure enough we were seated in E+ for free.
Our reservations were still split he said they couldn't undo that so I checked us in individually.
At OLCI I noticed that I was now a Y Fare and she was still a L fare.

MCO-EWR 1/5 GF offered $1389 @OLCI (L fare) I was offered @489. obviously declined all..
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Old Jan 9, 18, 9:43 am
  #6  
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A rare time I see a discounted upgrade offered.

IAD-RDU
At booking W Fare $121, P Fare $200
Premier Silver

After booking the W Fare offered the upgrade for $69, a $10 value absolutely free! I declined despite their generosity.
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Old Jan 17, 18, 4:11 pm
  #7  
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Saw another standard-issue TOD at booking:

SFO-MSP, F9 PN9 R0 (0/12), offered $199 on a G fare

Price at booking was $89 for G, and $368 for P. Declined, expecting easy CPU.
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Old Jan 17, 18, 4:57 pm
  #8  
 
Join Date: Jul 2015
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Originally Posted by findark View Post
Saw another standard-issue TOD at booking:

SFO-MSP, F9 PN9 R0 (0/12), offered $199 on a G fare

Price at booking was $89 for G, and $368 for P. Declined, expecting easy CPU.
PN9 F9 and R0 at T24.... This is why people get frustrated with RPUs not clearing. Sure people standing on RPU's will mostly likely clear on that flight but always frustrating when at <T1 you still don't know if you've been upgraded. Happens all the time, but I get it, if they can sell the seat why give it away. It is what it is.....
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Old Jan 17, 18, 5:00 pm
  #9  
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Originally Posted by nomad420 View Post
PN9 F9 and R0 at T24.... This is why people get frustrated with RPUs not clearing. Sure people standing on RPU's will mostly likely clear on that flight but always frustrating when at <T1 you still don't know if you've been upgraded. Happens all the time, but I get it, if they can sell the seat why give it away. It is what it is.....
T-22days in this case (note the "at booking")

But your point is valid.
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Old Jan 19, 18, 9:11 am
  #10  
 
Join Date: Jan 2003
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Post Sfo-kix $1549

Two seats leaft in business class according to seat map and availability. Declined offer during online check-in for $1549.
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Old Jan 19, 18, 9:43 am
  #11  
 
Join Date: Aug 2008
Location: Houston, TX
Programs: UA
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EZE-IAH. Booked in Q, 7 Polaris seats available and offer of $659. I declined as it's an overnight flight and I am on my way home.
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Old Jan 19, 18, 10:05 am
  #12  
 
Join Date: Nov 2012
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Originally Posted by Gnopps View Post
Two seats leaft in business class according to seat map and availability. Declined offer during online check-in for $1549.
Sorry, I got confused and thought you were the one with the Q fare. What was your original fare?

Originally Posted by Jaysonb22 View Post
EZE-IAH. Booked in Q, 7 Polaris seats available and offer of $659. I declined as it's an overnight flight and I am on my way home.
Overnight flights would make me more tempted to take the TOD.
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Old Jan 19, 18, 12:08 pm
  #13  
 
Join Date: Feb 2008
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I was concerned that since making Siver I would no longer receive the standard $159 TOD offer for my EWR-IAH flight yesterday. It wasn't looking good at T-24 as the offer was $1309 for two remaining F seats. However around T--12, it dropped to $159 and I snagged my lie flat for the ride home.
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Old Jan 19, 18, 12:14 pm
  #14  
 
Join Date: Nov 2012
Location: Morris Plains, NJ
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EWR-MAN $800 to upgrade from V. No dice.
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Old Jan 19, 18, 2:03 pm
  #15  
 
Join Date: Aug 2008
Location: Houston, TX
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Originally Posted by StuckinITH View Post
Overnight flights would make me more tempted to take the TOD.
My comment is that if I don't sleep well its the weekend and I will have time to rest if I need to. If I had to go straight to work I would be more inclined.
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