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UA Upsell Offers to Business/First at Purchase and Day of Departure (TOD) [Archive]

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Old Jul 20, 2013, 6:22 pm
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UA Upsell Offers to Business/First at Purchase and Day of Departure (TOD) [Archive]

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Old Nov 24, 2014, 8:57 am
  #1486  
 
Join Date: Apr 2012
Location: District of Columbia
Programs: UA: 1K, AA: Gold, Hilton: Diamond, Marriott: Plat Premier, Hertz: Pres Circle
Posts: 122
The Last UA Straw - Selling a 1K an Upgrade for $59

Just checked into my flight tomorrow from BWI-EWR-CLE. Four F seats available on BWI-EWR and 2 EWR-CLE. No CPU cleared but pleasantly offered to have one sold to me for $59.

I think thats it for me and UA. Grew up a loyal Cleveland Continental flyer and did alright with the new UA after the merger... but I havent had a CPU clear in at least six weeks. Have GPUs I can never use. Time to give AA a try and a match for EXP before my 1K status disappears.

Happy Thanksgiving Travels, all!
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Old Nov 24, 2014, 8:58 am
  #1487  
 
Join Date: Apr 2010
Location: California
Programs: UA GS MM SPG Platinum (Lifetime Platinum)
Posts: 429
My offer was $39 LAX-LAS. I took it because obviously no upgrades with offers like that.
CashN is offline  
Old Nov 24, 2014, 9:00 am
  #1488  
 
Join Date: Jul 2005
Location: ORD-LAS
Programs: UA MM 1K, Hyatt Globalist, Marriott Titanium Elite
Posts: 4,419
Be happy you got that offer.... It usually is 259.00 for a 1K...
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Old Nov 24, 2014, 9:00 am
  #1489  
 
Join Date: Apr 2012
Location: District of Columbia
Programs: UA: 1K, AA: Gold, Hilton: Diamond, Marriott: Plat Premier, Hertz: Pres Circle
Posts: 122
Should Clarify - $59 BWI-EWR, no offer from EWR-CLE. I'd have rather had a direct on the ERJ-145, but those went away when CLE was dehubbed.
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Old Nov 24, 2014, 9:12 am
  #1490  
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Originally Posted by pdxdtm
Should Clarify - $59 BWI-EWR, no offer from EWR-CLE. I'd have rather had a direct on the ERJ-145, but those went away when CLE was dehubbed.
What's the original fare and fare code you were booked in ?
787fan is offline  
Old Nov 24, 2014, 9:13 am
  #1491  
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Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 67,145
Originally Posted by CashN
My offer was $39 LAX-LAS. I took it because obviously no upgrades with offers like that.
Don't be surprised if UA stealthily charges your card a much-higher fee at some point in the future. The $39 offer could have been just the taxes on an upfare, and UA will go back and charge the full amount later.


Originally Posted by LASUA1K
Be happy you got that offer.... It usually is 259.00 for a 1K...
Exactly! If I were a 1K and got $39 and $59 upgrade offers, I'd take them every single time over the minuscule chance of a CPU unless it was for a 30 minute flight.
exerda is offline  
Old Nov 24, 2014, 9:14 am
  #1492  
 
Join Date: Feb 2007
Location: Suburban Philadelphia
Programs: Marriott Lifetime Plat, IHG Gold
Posts: 3,392
Originally Posted by LASUA1K
Be happy you got that offer.... It usually is 259.00 for a 1K...
This is what I wa thinking.

Normally its $59 for a kettle and $259 for an elite.

Last edited by Cargojon; Nov 24, 2014 at 9:30 am
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Old Nov 24, 2014, 9:20 am
  #1493  
 
Join Date: Apr 2012
Location: District of Columbia
Programs: UA: 1K, AA: Gold, Hilton: Diamond, Marriott: Plat Premier, Hertz: Pres Circle
Posts: 122
Originally Posted by 787fan
What's the original fare and fare code you were booked in ?
it was pretty cheap - $115 O/W and booked into T. Used miles to fly back CLE-DCA after Thanksgiving.
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Old Nov 24, 2014, 9:34 am
  #1494  
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Originally Posted by pdxdtm
it was pretty cheap - $115 O/W and booked into T. Used miles to fly back CLE-DCA after Thanksgiving.
The lowest published UP-fare for BWI-CLE is $204 .... so it probably makes sense that UA is selling you the difference between your fare and the UP-fare, but pro-rated price for just the first leg ?

I think in the future UA should do the following for ToDs : Quote you the difference between your fare and the lowest UP-fare/true-F-fare, but subject to the minimum of each route pair. also, don't sell segment-by-segment upgrades that converts a legit buy-up offer into what resembles a ToD.

e.g. SFO-EWR, diff is $79 but minimum is $199 so the buy-up offer is $199
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Old Nov 24, 2014, 9:41 am
  #1495  
 
Join Date: Feb 2006
Location: Cape Cod MA
Programs: GS, 3 MM, Hilton Diamond
Posts: 752
UA needs to be more factual about its CPU program

Originally Posted by 787fan
The lowest published UP-fare for BWI-CLE is $204 .... so it probably makes sense that UA is selling you the difference between your fare and the UP-fare, but pro-rated price for just the first leg ?

I think in the future UA should do the following for ToDs : Quote you the difference between your fare and the lowest UP-fare/true-F-fare, but subject to the minimum of each route pair. also, don't sell segment-by-segment upgrades that converts a legit buy-up offer into what resembles a ToD.

e.g. SFO-EWR, diff is $79 but minimum is $199 so the buy-up offer is $199
UA should change their promises about CPUs and simply state they rarely occur and that they will sell most upgrades during OLCI.
nigos is offline  
Old Nov 24, 2014, 9:51 am
  #1496  
 
Join Date: Apr 2012
Location: District of Columbia
Programs: UA: 1K, AA: Gold, Hilton: Diamond, Marriott: Plat Premier, Hertz: Pres Circle
Posts: 122
Originally Posted by nigos
UA should change their promises about CPUs and simply state they rarely occur and that they will sell most upgrades during OLCI.
Couldn't agree more.

Anyone connecting in EWR somewhere else (as almost all on this flight would be) who's a non-elite would be a fool to not take the upgrade now. They'll get their holiday bags checked for free and leave the CPU seeking elite members out in the proverbial cold.
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Old Nov 24, 2014, 10:13 am
  #1497  
 
Join Date: May 2005
Programs: Million Miler, 1K - Basically spend a lot of time on planes
Posts: 2,202
Originally Posted by nigos
UA should change their promises about CPUs and simply state they rarely occur and that they will sell most upgrades during OLCI.
Agreed, just be honest about it. Delta and American sell them too, but they don't sell them with elites waiting on the upgrade list.
CO_Nonrev_elite is offline  
Old Dec 4, 2014, 12:52 pm
  #1498  
 
Join Date: Jan 2014
Location: NJ
Programs: United Silver, Hyatt, Marriott Gold, HHonors Gold, Amex Plat, Global Entry
Posts: 751
Different "Buy up to First Class" prices on website for same flight

My wife and I are booked for next September on a EWR-MSY flight. It is under 2 separate record locators as I booked separately using separate UA GC's.

I am Gold so after I booked trip I moved us both to E+

This morning I checked our reservation to see what the options were to move up to F.

This was where is got strange. I went to my wife res first (no MP# linked to flight) and there was a link un RECOMMENDED ADD-ONS to by up to F for $280 each flight or 20,000 miles. I then went to my reservation (my Gold MP# linked to flight) and my upgrade offer was $890 each flight or 20,000 miles.

Is there a reason for this big difference?


The other interesting thing was if instead of going through the RECOMMENDED ADD-ONS section , while you view your reservation, you instead click the "Upgrade Flight" button underneath, for both of us the cost was $890 to upgrade.
elg26 is offline  
Old Dec 4, 2014, 12:56 pm
  #1499  
 
Join Date: Mar 2007
Posts: 4,975
United has a policy to sell upgrades to non-status flyers for much lower than to Premier members. Welcome to the "Friendly" Skies.

They want your money and know you are locked in. They want to get extra $$ instead of rewarding loyalty.
olouie is offline  
Old Dec 4, 2014, 1:36 pm
  #1500  
 
Join Date: Jan 2014
Location: NJ
Programs: United Silver, Hyatt, Marriott Gold, HHonors Gold, Amex Plat, Global Entry
Posts: 751
Originally Posted by olouie
United has a policy to sell upgrades to non-status flyers for much lower than to Premier members. Welcome to the "Friendly" Skies.

They want your money and know you are locked in. They want to get extra $$ instead of rewarding loyalty.
That's crazy..... but at least it answers that question....thanks

The other is why does 2 different links under the reservation under her name have the 2 different prices? Maybe a glitch...
elg26 is offline  


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