Originally Posted by lehms (Post 18134279)

im confused? details llink? im not seeing that

Originally Posted by mos (Post 18131639)

Apologies if this has already been raised and answered, but couldn't find anything on searching this thread.

I'm sure this isn't UA's biggest concern at the moment; I'm trying to book a *A award redemption using US Airways miles, and the US Airways agents can apparently see availability for the flights I'd like to book (UA910 and UA895 in First on 3rd August) but can't confirm the reservation. The US agents tell me it is an issue with the UA system - any ideas on this and when it might be back up and running?

I can keep calling US to check, but thought there might be a quicker way to find out when things change.

Cheers,
Michael

Originally Posted by flyer215 (Post 18134297)

They do not guarantee it will run AT 96 hours. It MIGHT run as soon as 96 hours, but it might run later.

Note that the table header also includes the "as early as" language.

Originally Posted by cyclogenesis (Post 18134166)

I saw on the answer thread that UA-Insider said there will be a sweep to restore old seating assignments... Anyone know if this has happened yet? I don't want to PM UA-Insider if it is something that will just be fixed on it's own (and yes I am asking for something that was unofficial, e+ sticking after merger for a silver.... but as a silver I will take all I can get ;) )

Originally Posted by ianmanka (Post 18134398)

Looking at my reservation again today and comparing it to my observations from yesterday, it seems that this process worked on my five international flights, and the seat map appears to have corrected itself.

That being said, I don't know if the same people ended up in the same seats, but it seems as if the sweep corrected the nearly empty E+ seat map I saw yesterday afternoon.

Originally Posted by masoodflyer (Post 18134075)

I am premier silver and as of 6pm eastern, the customer service still says that their computers won't let them put in a request for an upgrade.

Originally Posted by Strom (Post 18134349)

Thanks for the Ts&Cs. I'm aware, but others have confirmed that their CPUs have cleared for flights on Tues, Wed, and Thurs of this week. Something is off with mine and I'd like for someone to be able to ... do something/anything, given that we're now at ~50 hours. That's all.

Originally Posted by USFdonWill (Post 18134445)

Booking fare is playing a factor in if ones CPU will clear. As of 4pm Pacific, the problem is still being worked on.

Originally Posted by Strom (Post 18134463)

Thanks for the update. It's the first glimmer of actual information I've seen. Can I ask, from where did you learn this?! :)

Originally Posted by cyclogenesis (Post 18134417)

Thanks... I will keep an eye on my reservation... Were any of them waitlisted for upgrade? All my segments have stuck except for one where I am waitlisted in C...

Originally Posted by Strom (Post 18134349)

Thanks for the Ts&Cs. I'm aware, but others have confirmed that their CPUs have cleared for flights on Tues, Wed, and Thurs of this week. Something is off with mine and I'd like for someone to be able to ... do something/anything, given that we're now at ~50 hours. That's all.

(You're right that, in a court of law, I would have no basis for a lawsuit. But if you're suggesting that I shouldn't, as a 1K, expect my upgrades to clear 48 hours before a Premier Silver, then I'd appreciate it if they stopped marketing that as one of the top benefits of 1K, to set my expectations appropriately.)

Originally Posted by zombietooth (Post 18134505)

No, our original seats will not be restored as per the following post from the UA Insider:

http://www.flyertalk.com/forum/18128932-post19.html

They said that they were going to assign equivalent seats, however in my case, 4 people who were sitting together on a 12 hour flight are now spread all over the cabin.