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-   United Airlines | MileagePlus (https://www.flyertalk.com/forum/united-airlines-mileageplus-681/)
-   -   March 3rd, 2012 System Integration Master Thread (PSS) (https://www.flyertalk.com/forum/united-airlines-mileageplus/1319984-march-3rd-2012-system-integration-master-thread-pss.html)

TGR Apr 17, 2012 9:58 am


Originally Posted by WhyPayRent (Post 18408903)
Same thing is happening to me. I reported it yesterday or the day before in the "re-sweep" page. It is counting last year's PQMs for this year. I carefully track my PQMs (because United isn't), so I know what they should be. I won't have any issues hitting 1K, but my concern is United releasing the GPU/RPU because I am still working off the ones that were released last year (in the middle of the year versus at the end).

Same here. I noticed yesterday that the site was showing me 'GPU Progress' rather than 'Status Progress', but it didn't click why (they've uprated me from Platinum to 1K based on adding in all of last year's PQM).

Monday's boarding pass still said Platinum, but then I cleared Friday's CPU at the 96 hour window so the system is 'really' treating me as a 1K now. I have a great success rate on this flight anyway (as a Platinum) but if that sticks, I may just have line jumped.

chrisjur Apr 17, 2012 11:20 am


Originally Posted by WhyPayRent (Post 18408903)
Same thing is happening to me. I reported it yesterday or the day before in the "re-sweep" page. It is counting last year's PQMs for this year. I carefully track my PQMs (because United isn't), so I know what they should be. I won't have any issues hitting 1K, but my concern is United releasing the GPU/RPU because I am still working off the ones that were released last year (in the middle of the year versus at the end).

They must have listened - this was fixed today, at least for me. Total PQMs and progress bar are now accurate.

uastarflyer Apr 17, 2012 11:36 am

Cannot use most of the functionality over corporate network or VPN - anyone else with this issue?

Never a problem with old united.com

TGR Apr 17, 2012 11:59 am


Originally Posted by chrisjur (Post 18410249)
They must have listened - this was fixed today, at least for me. Total PQMs and progress bar are now accurate.

Me too, some time this morning. The early CPU 'stuck'...

MikeSabolcik Apr 17, 2012 12:17 pm


Originally Posted by chrisjur (Post 18410249)
They must have listened - this was fixed today, at least for me. Total PQMs and progress bar are now accurate.

What a buzzkill! I switched to UA last fall with my new job, have done 4 SFO-SYD an SFO -->ZRH and a domestic coast to coast since. Thought they might have been magnanimous bumping me to 1K.

Oh Well, next flight will cross me to platinum. Need to schedule some more time "Down Under"

Silver Fox Apr 18, 2012 12:23 am

Well I seem to have made 1K this year already at the cost of my lifetime miles disappearing. You couldn't make this up if you tried. I think it is an insult to amateurs the world over to call this an amateurish implementation. This merger is not so much of a has been, more of a never was.

Silver Fox Apr 18, 2012 2:27 am

Lifetime miles back again, it seems I have not reached 1K this year yet after all ! :D Lifetime miles are still wrong though ! My how we laughed.

Murdger most foul indeed !

WhyPayRent Apr 18, 2012 6:50 am

PQMs fixed. Down to one outstanding problem. Two flights, three segments, booked in A and posted as ZH.

Getting close...

hotelmotel Apr 18, 2012 7:04 am

TK flight taken in January just posted. PQS's show correctly on account summary. PQM's don't. If I click on "view all activity" PQM's show in airline activity, but my "x" PQM's are essentially being negated by a matching negative "(x)" entry.

Will this fix itself, or should I be following up?

(Sorry if asked an answered already in this thread; 3K posts is a lot to search through with clunky search functionality)

ETA: Everything posted properly to Mrs. hotelmotel's account.

exerda Apr 18, 2012 7:10 am


Originally Posted by hotelmotel (Post 18415243)
Will this fix itself, or should I be following up?

It should fix itself; some have reported it doing so within 24-48 hours; last time it happened to me, it took 5 days to resolve. It may be that the next mileage activity to post "corrects" things, as happened to me (the negative flight entries stayed until a hotel entry posted--could be coincidental).

dinoscool3 Apr 18, 2012 7:10 am

Looks like I've fallen into the trap as well, for a trip recently the outbound segments haven't posted, but the return has. :(

UA-NYC Apr 18, 2012 7:22 am


Originally Posted by dinoscool3 (Post 18415274)
Looks like I've fallen into the trap as well, for a trip recently the outbound segments haven't posted, but the return has. :(

Welcome to the club ;) You can join the long parade of us having fun trying to get things credited/re-credited.

hotelmotel Apr 18, 2012 7:28 am


Originally Posted by exerda (Post 18415271)
It should fix itself; some have reported it doing so within 24-48 hours; last time it happened to me, it took 5 days to resolve. It may be that the next mileage activity to post "corrects" things, as happened to me (the negative flight entries stayed until a hotel entry posted--could be coincidental).

Thanks. Have some CC activity posting soon, so we'll see what happens.

jastr Apr 18, 2012 8:22 am

For a little while I thought they'd fixed the upgraded-flights posting in Z problem, but looks like they haven't yet, or perhaps just briefly?

Last week IAD-FRA (booked in W), posted as ZW/ZW, with 1x PQM and PQS, but now the return GVA-IAD just posted as Z/Z again with 1.5x.

exerda Apr 18, 2012 8:31 am


Originally Posted by jastr (Post 18415737)
For a little while I thought they'd fixed the upgraded-flights posting in Z problem, but looks like they haven't yet, or perhaps just briefly?

Last week IAD-FRA (booked in W), posted as ZW/ZW, with 1x PQM and PQS, but now the return GVA-IAD just posted as Z/Z again with 1.5x.

My last three have posted correctly as ZW/ZW, but the recurrence of this issue (along with many others) makes me wonder if UA IT is having real issues with version control and with their deployments. Could be they have broken it again; could be that not all of the systems are running the same code at this point.

What a nightmare from an IT management perspective...


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