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-   United Airlines | MileagePlus (https://www.flyertalk.com/forum/united-airlines-mileageplus-681/)
-   -   March 3rd, 2012 System Integration Master Thread (PSS) (https://www.flyertalk.com/forum/united-airlines-mileageplus/1319984-march-3rd-2012-system-integration-master-thread-pss.html)

UA-NYC Apr 19, 2012 4:53 pm


Originally Posted by Pat89339 (Post 18425648)
I still have an itinerary where the domestic F portion of an international flight, upgraded with a GPU, is still showing ON for the fare basis. Wasn't that supposed to have been resolved weeks ago in one of the many sweeps?

It was - but I also had miles post correctly on a few different ON segments recently, so you may be okay regardless

glx Apr 19, 2012 4:57 pm

Why is the website so god awful slow?

Login to the site and view "all my itineraries" and it takes 30 seconds for the page to return.

Look for flight search results? that's a minute.

insane.

UA-NYC Apr 19, 2012 5:08 pm


Originally Posted by glx (Post 18425694)
Why is the website so god awful slow?

It takes a lot of hamsters, you know, to spin the circles on the blue screen :D

WineCountryUA Apr 19, 2012 11:16 pm

for much of today, there has been banner

United.com is currently undergoing maintenance, you may experience slower response times. We apologize for the inconvenience.

goalie Apr 20, 2012 5:16 am


Originally Posted by redwoman (Post 18425589)

Originally Posted by demkr (Post 18422479)
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9B176 Safari/7534.48.3)

Haven't been able to log in via the iPhone app since yesterday afternoon.

BTW, posting time averaging 96 hours (not 72) for me

SIGH, it's 96 hours for me too, for flights taken last week. I wouldn't mind if it took a week, just make it match up with whatever you promise, United!

And here's one...

goalie-sis flew DCA-PBI on 4/16 on US where she booked via US with her "new" MP number in the reservation and the miles posted correctly on 4/18 so if a partner can have the miles "sent over" a post correctly why can't COdbaUA get it right for their own flights and their own metal? :rolleyes:

DCEsquire Apr 20, 2012 1:57 pm


Originally Posted by WineCountryUA (Post 18427203)
for much of today, there has been banner

Maybe that's the problem I'm having. Booked UA 1295 SFO-IAD 757-300.

Will only allow me access to EXIT ROW seats. Showing everything else as Economy and will not allow me to select a non exit seat. Sigh.

Silver Fox Apr 20, 2012 2:54 pm

So, when I try to OLCI, it logs me out - anyone else noticed this especially on TATL where I have to laboriously enter my saved passport details. I cannot seem to decrypt the combination of links I need to follow for it to recognize me as a logged in person and fill in all my details from my profile.

dpdapper Apr 20, 2012 4:23 pm

Million Miler Companion Designation
 

Originally Posted by Pat89339 (Post 18407759)
On the 15th it said it will be available "early April." I imagine they weren't feeling confident enough to commit to the late April. :p

Working as of this afternoon, 20 April, 3:00 p.m. PDT.

Landice Apr 20, 2012 9:31 pm

Has anyone else been experiencing issues with united.com reservations? I've been trying on and off today, but keep getting an error. I finally gave up and ticketed via an agent, but just curious if it's just me or if others are seeing issues as well on united.bomb.

MrJBoy Apr 20, 2012 10:33 pm


Originally Posted by dpdapper (Post 18432178)
Working as of this afternoon, 20 April, 3:00 p.m. PDT.

I tried it today but she got Premier Silver instead of 1K:o
I guess I have to call MP anyway...

Silver Fox Apr 21, 2012 1:24 am

And the problem du jour is seat goes from 21H to 20B at OLCI (all good) and then because you cannot print boarding passes at home any longer, check in at the airport and get 30C. No-one knows why, they can see the seats I had in the original reservation but ka-boom, something, someone, somewhere decided that I wanted to sit in 30C. Absolute garbage after almost 2 months of absolute garbage. Luckily they fixed it.

GlobalSTL Apr 21, 2012 1:44 am

Still having trouble booking NZ segments when they are not immediately before/after a UA segment (a multi stop itinerary where one segment is NZ only). The UA website can not find any flights on star alliance AKL-SYD (one of the busiest air corridors in this part of the world).

Are there any other star partners where similar issues are happening?

MarkedMan Apr 21, 2012 2:28 am


Originally Posted by GlobalSTL (Post 18433883)
Still having trouble booking NZ segments when they are not immediately before/after a UA segment (a multi stop itinerary where one segment is NZ only). The UA website can not find any flights on star alliance AKL-SYD (one of the busiest air corridors in this part of the world).

Are there any other star partners where similar issues are happening?

There were; even pre-merger the CO engine was not selecting LH flights on their own where part of the flights were with LH subsidiaries. This somehow has to be "enabled", and was done for all LH carriers when some of the fixes went in right after 3/3 for several airlines. Probably needs the same fix for ANZ. At the time we were PMing UAInsider with this info, you could try that even if the responses have dried up.

323power Apr 21, 2012 11:22 am

My account is finally accurate. My last flight from 4/4 posted, and my RDM/EQM/EQS are all there. Now...who knows if it'll stay that way :)

exbayern Apr 21, 2012 2:03 pm

I'm still missing about 1/2 my partner mile flights (and on the sweeps thread that appears to be quite 'normal')

And we are apparently all a bunch of whingers, according to a 1K agent. He claims that UA just reported internally that they have a 98.6% compliance rate for maintaining upgrade priority correctly since 3/3. :rolleyes: When I pointed out that I am still waiting for miles to post more than one month later (as are many of us), he said that we just have no idea how the system works, and that it is working absolutely correctly.

The issues we continue to face are challenging enough without being told that we are wrong, and that things are fine. If this is 'fine', and if this is the way things should work, then they will lose more customers.


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