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-   United Airlines | MileagePlus (https://www.flyertalk.com/forum/united-airlines-mileageplus-681/)
-   -   March 3rd, 2012 System Integration Master Thread (PSS) (https://www.flyertalk.com/forum/united-airlines-mileageplus/1319984-march-3rd-2012-system-integration-master-thread-pss.html)

ORD-LIH Apr 23, 2012 2:53 pm


Originally Posted by MarkedMan (Post 18447536)
I would tend to agree, it's just hard to figure out why else this would be kicking in now ...

I had my 1K refund show up as well. Sure they'll repo it eventually.


Originally Posted by USFdonWill (Post 18447061)
Could this be due to the time your upgrades cleared? Pre-3/3: Z, and post-3/3: R for domestic and ZG for international...?

For the examples I cited above all were for domestic post 3/3 travel. Go figure?

zombietooth Apr 23, 2012 6:22 pm

New Problem - Shares Won't Display Avail Flights!
 
Tried to book a multi-destination itinerary today and cannot get Shares to list all available flights unless I switch to one-way search. But that won't do me any good because they won't display when I try to do my RT booking. So, I know the flights are there and space is available (over 6 months out, by the way), but there is no way I can incorporate them into my itinerary. It's like Shares was trying to force me into 3-4 hour layovers instead of the 1-2 hour ones that I wanted. Price was not an issue--I was unable to find the flights that I wanted when searching by schedule.

I called the "No-K" line and the friendly :rolleyes: agent told me that it wasn't possible to book the itinerary with the flights that I wanted, so I was forced to go to Orbitz to book it, and actually saved $5- over what ITA told me it would cost on .bomb--But I lose the EQM bonus for not booking on .bomb, so it is not the ideal situation.

What is going on here?!! Is it possible that UA doesn't want us to use their booking engine, which, by the way, is glacially slow compared to Orbitz???

Shares is a real POS (person of size)! :mad:

Pat89339 Apr 23, 2012 10:35 pm


Originally Posted by zombietooth (Post 18448986)

Shares is a real POS (person of size)! :mad:

That's an insult to persons of size everywhere! :D

I have the same problem with award travel which show segment by segment, but not as a round trip (flights are over 6 months out too). But with award travel I don't have the luxury of going to Orbitz. I'm also not inclined to spend 3 hours on the phone with the 1k desk either.

honmani2 Apr 23, 2012 11:20 pm

The old CO site allowed you to see where you were on the upgrade list. The new site doesn't have this.

The old UA site allowed you to see your upgrade inventory as far as who used it, who you sponsored, etc. Is it possible with the new site? I don't see it.

FriendlySkies Apr 23, 2012 11:23 pm


Originally Posted by honmani2 (Post 18450196)
The old CO site allowed you to see where you were on the upgrade list. The new site doesn't have this.

You can find the info through the mobile app, or the mobile site:

https://mobile.united.com/FlightStatus



Originally Posted by honmani2 (Post 18450196)
The old UA site allowed you to see your upgrade inventory as far as who used it, who you sponsored, etc. Is it possible with the new site? I don't see it.

As of now, I don't believe that this is possible.

honmani2 Apr 24, 2012 1:59 am


Originally Posted by FriendlySkies (Post 18450200)
You can find the info through the mobile app, or the mobile site:

https://mobile.united.com/FlightStatus

It only lets you see flights 4 days in advance.

OrlandoFlyer Apr 24, 2012 9:58 am

Not sure if this has been posted, but when I get an email confirmation with my e-ticket in my Outlook, I cannot print it out. It hangs up my browser, which is Firefox. I used to be able to print these out prior to 3/3/2012.

goalie Apr 24, 2012 11:36 am


Originally Posted by MarkedMan (Post 18446132)
New one this morning - double refund of the 1K credit card fee six months away from when it is due ... man, this system's seriously messed up :D

And a double refund for me as well (tho mine was for an itinerary booked with an e-cert yet charged the full price of the ticket by "mistake")

Refund #1 rec'd 48 hours after I called

Refund #2 rec'd last night/this morning

Now where my flight is not until October, I'm going to leave the money in my account and not to say anything until after I fly as my gut tells me that the way things are going, CodbaUA will end up canceling my itinerary (and maybe take the money back twice as well) :rolleyes: but I will call them after I fly and the miles post to see if they want their money back ;).

LarkSFO Apr 24, 2012 1:45 pm


Originally Posted by MarkedMan (Post 18446132)
New one this morning - double refund of the 1K credit card fee six months away from when it is due ... man, this system's seriously messed up :D

Mine posted perfectly - I have the Chase United visa. $60 credit to my Chase account on this months statement.

man, this system's working perfectly ;)

Sykes Apr 24, 2012 2:03 pm


Originally Posted by ORD-LIH (Post 18447859)
For the examples I cited above all were for domestic post 3/3 travel. Go figure?

fwiw, I just had two flights on the same one-way itinerary upgraded by the same RPU post differently ...

4/21 UA266 SFO-ORD posted as Z with the accompanying PQM/RDM bonuses.
4/22 UA3553 ORD-SDF posted as ZT without any bonuses (T was the original booking code).

(both flights are on a SFO-SDF leg that I upgraded with a single RPU from a T booking code)

I don't really see any rhyme or reason for the difference either.

exbayern Apr 25, 2012 8:12 pm

This may be minor in the general scheme of things, but it indicates just how much clean up they still are doing almost two months after the systems integration:


1 Stop. Time on the ground in Washington, DC (IAD - Dulles) is 41 minutes. Change Planes.
Equipment changes in Washington, DC (IAD - Dulles) to a Boeing 777-200. Equipment changes in Washington, DC (IAD - Dulles) to a Boeing 777-200. Equipment changes in Washington, DC (IAD - Dulles) to a Boeing 777-200. Equipment changes in Washington, DC (IAD - Dulles) to a Boeing 777-200. Equipment changes in Washington, DC (IAD - Dulles) to a Boeing 777-200.
Equipment changes in Washington, DC (IAD - Dulles) to a Boeing 777-200.

bmvaughn Apr 25, 2012 8:17 pm


Originally Posted by exbayern (Post 18462141)
This may be minor in the general scheme of things, but it indicates just how much clean up they still are doing almost two months after the systems integration:

No, you actually have to change that many planes. This is legit. :cool:

exbayern Apr 25, 2012 8:41 pm


Originally Posted by bmvaughn (Post 18462167)
No, you actually have to change that many planes. This is legit. :cool:

Will 41 minutes connection time be enough, using the mobile lounges at IAD, if I have to visit 6 aircraft during my layover?! :p

Obviously no time to visit the LH lounge at IAD on that trip.

GmK Apr 26, 2012 8:35 am

All miles gone?
 
Hello all, quick question:

I have not used my MP account since late last year (am German, and seldomly used MP) and today logged in for the first time since the merger. To my dismay I do still have my lifetime miles, but all other miles are simply gone, and the account history for 2011 is completely empty.

I still do have an email account statement from Sept. 2011 stating my active mileage account and expiry date (Feb 2013!).

Has that happened some times? Is that just a really bad glitch? Would I call or write to them about that?

Thanks :)

Fredd Apr 26, 2012 8:42 am

A USA Today columnist points out that United CEO acknowledges 'difficult quarter' amid Q1 loss.

Maybe the FT naysayers are on to something after all.


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