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Originally Posted by goalie
(Post 18531293)
Well, fwiw, my redeye flight on Friday, 5/4 posted this morning and it posted correctly
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Originally Posted by viaIAH
(Post 18530757)
If the once in awhile pax paid full F/C fare then I think they should get choice ahead of 1K fliers (and I say that as a 1K flier). If they did pay the full fare then they should get the full benefit of the product that they purchased. Now...if a 1K paid full fare then they should get their 4 stars and a smiley face so they can choose first :D
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This is not a boarding pass
Two months after the integration:
Boarding pass for a simple UA metal single leg flight to Canada cannot be printed out: THIS IS NOT A BOARDING PASS. Canceled ticket from 1 April was not credited. Agent did so manually today. Five weeks later. Mileage credit for 17 April Eva Airlines flight three weeks later: No. Upgrade on international flight based on Regional Upgrade Certificate denied. Doh. Of course. But website did not let me chose GPU. Agent manually upgraded me with a GPU. Ticket by mail (using Type B voucher) was left unprocessed for nearly three weeks. Why - the Type B voucher's value exceeded the ticket price and triggered a "no payment submitted" or something like this error. In the meantime, UA neither issued the ticket or refunded the difference. Agent manually added credit card to have ticket processed. Dial the 1K number and the system recognizes my phone number. When trying to go direct to an agent rather than progressing through some inane menu, it simply stated "since you have not submitted your MP number, you are being placed in the general queue". Hang up, dial. again. 58 minutes later a great pmUA agent had fixed all problems. That being said: UA, I am getting really tired of your lack of competence but even more so of your lousy leadership. Admit the screw ups, fix them, and treat customers as adults. Is the grass greener somewhere else? I am moving much of my company's spend to other carriers so we'll see. |
Originally Posted by exbayern
(Post 18531361)
I still think that the issue with 'new' UA MP numbers not being considered valid in some partner sites may be causing some of the issues with partner miles not posting.
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If the once in awhile pax paid full F/C fare then I think they should get choice ahead of 1K fliers (and I say that as a 1K flier). |
Originally Posted by pdx1M
(Post 18532313)
If the once in awhile pax paid full F/C fare then I think they should get choice ahead of 1K fliers (and I say that as a 1K flier). |
ok its showing R7, RN7, and no upgrade yet....time to call
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It would be nice if COdbaUA could keep their website running..
Service Unavailable HTTP Error 503. The service is unavailable. |
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9B179 Safari/7534.48.3)
Originally Posted by FriendlySkies
It would be nice if COdbaUA could keep their website running..
Service Unavailable HTTP Error 503. The service is unavailable. |
Originally Posted by FriendlySkies
(Post 18536112)
It would be nice if COdbaUA could keep their website running..
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"email summary" of 'current reservation'
It seems as though this function doesn't currently work. Email addresses entered don't receive iteneraries.
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Originally Posted by Morse
(Post 18541096)
It seems as though this function doesn't currently work. Email addresses entered don't receive iteneraries.
I have used the email function a couple of times lately and inserted multiple email addresses. Some get through (webmail), but I never see them in my work email. When I have some time I will investigate the spam filter and see if I can get the distribution address listed as "safe". |
A Fare class still posting as ZH
Up to 6 segments now. 6,118 PQMs and I don't even know how many RDMs.
Plus, I would imagine this is not counting towards GS status. |
Originally Posted by viaIAH
(Post 18530757)
I have noted the above behavior on my last upgraded flight (which are almost non-existent now but that is another matter entirely). GS got choice then front to back.
However this was a flight out of EWR (i.e. CO); is it possible that PMCO FAs are just still doing it the stupid old PMCO way, or do we have actual confirmation (as opposed to speculation with a high probability of correctness) that having our status ignored on board is now COdbaUA policy going forward? I've been selecting seats towards the front of the F cabin on this basis since 3/3, but I really prefer to sit further back. And clearly even row 2 can't guarantee you a choice! :td::td::td: ObOnTopic: the thousands of lifetime miles that were arbitrarily subtracted from my lifetime history on 3/26 still haven't come back. Has anyone else in this predicament had any luck recovering theirs? |
Originally Posted by mendicantmonk
(Post 18544823)
However this was a flight out of EWR (i.e. CO); is it possible that PMCO FAs are just still doing it the stupid old PMCO way, or do we have actual confirmation (as opposed to speculation with a high probability of correctness) that having our status ignored on board is now COdbaUA policy going forward?
As a PMCO guy I wouldn't mind meals by status but since there now seems to be a ton of 1Ks I also wouldn't mind some type of rotation like AA does. |
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