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-   United Airlines | MileagePlus (https://www.flyertalk.com/forum/united-airlines-mileageplus-681/)
-   -   March 3rd, 2012 System Integration Master Thread (PSS) (https://www.flyertalk.com/forum/united-airlines-mileageplus/1319984-march-3rd-2012-system-integration-master-thread-pss.html)

Silver Fox Apr 5, 2012 6:23 pm


Originally Posted by xavierkuai (Post 18342835)
This is a newly-configured 777-200ER with AVODs. The agent was able to assign the requested seat for me. I was able to do it myself online too. But after logging back to the reservation, the seat assignment was gone and I was mysteriously re-assigned to 23K every time, the window seat. :td:

I hope this is just a "display" issue.

I had the same issue with the seat map display being wrong.

dshafiee Apr 5, 2012 6:27 pm

Fixed for me....
 

Originally Posted by redwoman (Post 18342512)
I am not at all surprised that the "fix date" has come and gone. There is a re-sweep coming on tax weekend. Supposedly. The trouble is that if you were to call MP about this, they would just tell you that a sweep is coming and they won't act on your ON issue. There have been several posts where people have tried to call in the last few weeks and been told just that.

I know it's not much help. :rolleyes:

I had a great MP agent in Houston delete all my ON and ZN segments and re-enter them with a different date in the booked class. worked!
:)

alwaysflyingLA Apr 5, 2012 6:56 pm


Originally Posted by Silver Fox (Post 18343265)
I had the same issue with the seat map display being wrong.

Have you taken your flight yet? What happened at check-in? I don't want to stuck in a window seat for a 15-hour flight...:(

redwoman Apr 5, 2012 7:25 pm


Originally Posted by dshafiee (Post 18343282)
I had a great MP agent in Houston delete all my ON and ZN segments and re-enter them with a different date in the booked class. worked!
:)

Great! Hopefully people who have this trouble will see your post!

exerda Apr 5, 2012 8:22 pm


Originally Posted by dshafiee (Post 18343282)
I had a great MP agent in Houston delete all my ON and ZN segments and re-enter them with a different date in the booked class. worked!
:)

And then when the re-sweep comes, you'll be back into ON and ZN. ;)

alex_b Apr 5, 2012 8:27 pm

Is anyone seeing issues with TK miles posting? My one outbound and one return segment (Y and V - Economy) have posted, but the other outbound and return (in O - Comfort) are missing.

What's the best way of getting this resolved? I don't have the receipt as my company did the booking.

alwaysflyingLA Apr 5, 2012 9:06 pm


Originally Posted by xavierkuai (Post 18342835)
This is a newly-configured 777-200ER with AVODs. The agent was able to assign the requested seat for me. I was able to do it myself online too. But after logging back to the reservation, the seat assignment was gone and I was mysteriously re-assigned to 23K every time, the window seat. :td:

I hope this is just a "display" issue.

After seeing

United.com is currently undergoing maintenance, you may experience slower response times. We apologize for the inconvenience.
Everything is back to normal....:p

worldexpress Apr 5, 2012 9:30 pm


Originally Posted by xavierkuai (Post 18343868)
Everything is back to normal.

Everything? Sounds too good to be true.

Silver Fox Apr 6, 2012 1:43 am


Originally Posted by xavierkuai (Post 18343394)
Have you taken your flight yet? What happened at check-in? I don't want to stuck in a window seat for a 15-hour flight...:(

All worked out well in the end.

nova08 Apr 6, 2012 5:44 am

Shares paperwork issues?

...So on my ERJ flt last night we were delayed ~20 minutes because there was a weight and balance issue where the system didn't think there was anyone on the flight. Was this the type of issue they've had with shares or was this simply an aircraft mtc issue?

demkr Apr 6, 2012 5:58 am

Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9B176 Safari/7534.48.3)

I've actually heard the term "Shares issues" when FAs were discussing why the plane hadn't pushed back yet on two occasions

jackonferry Apr 6, 2012 7:02 am


Originally Posted by nova08 (Post 18345275)
Shares paperwork issues?

...So on my ERJ flt last night we were delayed ~20 minutes because there was a weight and balance issue where the system didn't think there was anyone on the flight. Was this the type of issue they've had with shares or was this simply an aircraft mtc issue?

This happened 10 days ago, DEN-LAX. First they had trouble reconciling who was on the plane (it had been delayed several hours by an mx issue, so some people made other arrangements) and then there was a SHARES-related weight and balance issue.

nmenaker Apr 6, 2012 8:10 am

maybe
 

Originally Posted by deirdre (Post 18342900)
Sounds like the agent cleared the FN space for you as a courtesy, and that would definitely be worth $25.

Also: howdy, neighbor!

maybe, but we called a couple times before booking and both agents confirmed seating available in F.

WhyPayRent Apr 6, 2012 12:22 pm


Originally Posted by MtRoot (Post 18341957)
Anyway, miles for LAX-PIT posted a few days later but the fare class shows as ZK and no F bonus posted. PQM posting is also strange: it does show up in the activity table but exact same amount was subtracted from the balance as of 3/1/12 and therefore no net increase.

I believe ZK is upgrade to C from K fare? I have no idea where it came from. The original ticket was paid C/F and the receipt on ua.com shows F. This is the first time I was rebooked on a different carrier so I was wondering if anyone had similar experiences.

I had a ticketed flight BWI-IAH-SAN ticketed in A just post as ZH with no A class bonus. Very annoying.

(Plus no lifetime miles have posted since the merger and I am completely missing an upraded B class to ON)

c1mth0g Apr 6, 2012 12:26 pm

Misconnected on the redeye ps flight. United club agent booked me on the next flight and preserved my upgrade (R space was available). Also got a hotel room but I don't think that was because of my 1K status - the incoming flight was late because a gate was not available. The PMUA agent did still need help from her PMCO buddy to get the hotel and meal voucher, and at one point while reboking remarked to me that it takes much longer to do stuff in the new system.


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