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Originally Posted by dlwalt
(Post 18321875)
I received credit for a LH flight that i flew less than 24 hours ago, but still waiting for credit from a UA flight a couple of dys ago. Just think it is strange that LH would post so quickly and they can't post UA flights.
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Originally Posted by WineCountryUA
(Post 18321953)
Make sure none are booking into ON .
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Concur
Originally Posted by Brasila
(Post 18321595)
I have flights from 3/04, 3/05, 3/06 and 3/12 that have not posted and appears that all flights I have flown since those dates are not counting in my MP totals. I was told to wait until April 1, 2012 about 2 1/2 weeks ago and that they were going to do a sweep to fix things. Nothing happened so I called 1K desk today and was transferred to MP and was told "to be patient and that it was a huge merger." The agent told me maybe in May 2012 my account might be corrected. The agent seemed to have no compassion on how this impacts the customer and that there was basically nothing I could do but wait. The fix date seems to be a continually moving target now. I have also sent, emails, Faxes and letters to MP with copies of all these tickets and boarding passes and nothing has changed. What a bunch of liars!!! :mad:
Yes, I agree, they are liars. V/r, -Cyborg |
Originally Posted by hiyo
(Post 18322078)
(Bolding mine)
How should this be accomplished? Has there been success with calling UA Reservations and having it changed? It's very clear that incorrect ON flights don't post. Any suggestion on what I should do? |
Originally Posted by naumank
(Post 18323860)
I saw a posting a few weeks ago that someone was successful in changing ON to R. However, I called UA last night to correct my wife's upcoming itinerary (both upgraded with PRU before 3/3) from ON to R, I was told there is no way to do that.
It's very clear that incorrect ON flights don't post. Any suggestion on what I should do? |
Originally Posted by naumank
(Post 18323860)
...
It's very clear that incorrect ON flights don't post. Any suggestion on what I should do?
Originally Posted by UA Insider
(Post 18114732)
Flight upgraded to ON. These flights are not posting miles or PQM/PQS class of service bonuses correctly. For flights going forward, we hope to have a fix in place soon. To correct postings for previous dates, we’ll be refreshing these calculations later in the week after the fix goes in (updated 7:00a, March 31)
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Originally Posted by WineCountryUA
(Post 18324016)
UA Insider stated
I have a 500 mile flight missing because of this from early March -- not calling to see how long this take. |
I have a SFO-SYD flight on March 9th L paid up to ZN, then at gate changed to ON complimentary Have called x3 USA, Phillipines Singapore - no success in getting miles let alone EQM posted
As for upgrades - MEL-SYD-SFO upgraded to First from Z - no miles deducted no copay charged yet - same for a few days later upgraded LAX-MEL from Z to F - card # taken miles - still no card charge and no miles deducted- have questioned it twice via USA mileage plus - its all ok its being done manually - what will happen at the airport??? Melbourne PMCO and PMUA staff are particularly nasty! |
Originally Posted by goodeats21
(Post 18321493)
Just noticed that one of my 3 upcoming itineraries does not show any mileage information for any of the 6 flight segments. The "Award Miles/Premier Qualifying*" column is just not shown.
Wonder what happened there? Reserved and ticketed about 3 weeks ago. 016 ticket number issued. Upgrade certificate applied and actually cleared. Seats assigned. Flight times showing. Just no mileage information. Hmmm....
Originally Posted by WineCountryUA
(Post 18321953)
there have been other reports of upgraded flights not showing award mileage -- suspect that is the source of your problem.
Make sure none are booking into ON . This particular record is free of the ON issue, so OK there. Thanks.
Originally Posted by naumank
(Post 18323860)
I saw a posting a few weeks ago that someone was successful in changing ON to R. However, I called UA last night to correct my wife's upcoming itinerary (both upgraded with PRU before 3/3) from ON to R, I was told there is no way to do that.
It's very clear that incorrect ON flights don't post. Any suggestion on what I should do? Anyone with recent experience on what happens at the airport with this issue?...or recent luck in having the record cleaned up prior to travel? |
Originally Posted by goodeats21
(Post 18325245)
I have this question as well. A different upcoming reservation where the upgraded 2-cabin aircraft is showing ON instead of R. I am more concerned that the seat will not be available then fighting with UA later about mileage accruals.
Anyone with recent experience on what happens at the airport with this issue?...or recent luck in having the record cleaned up prior to travel? Now, with the spate of recent schedule changes, the revised itineraries seem to have played absolute havoc with a bunch of upgraded trips I have in Jun/Jul, where I am now seeing the dreaded (R/ON) Coach, and I am in limbo :D This stuff is tres bizarre ... |
Credit back of RPU or GPU to MP account. Procedure?
Ok experts. I thought maybe the system would be "fixed" by now but this has been going on so long even I am beginning to forget about things. Here is the case. SFO to JFK to SFO. I flew the outbound but cxld the return while at JFK. Returned on award ticket in F taken from my account. My original ticket was supported both ways by my GS friend. The RPU taken prior to March 3 was confirmed into C. Was told this would return to his account. Still not. How do I get his RPU back? Thanks.
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UA Insider-
A possible formatting issue to help my old eyes...... ;) Would it be possible to "red" the "updated dates" at the end of each paragraph in the first post? Like I said, I have old eyes ;) but in scanning the first post to see what was updated and when, it makes it easier for me. Thanks :) |
Minor glitch in seat selection when booking upgrades:
After applying a GPU (and showing up correctly in "R") to an upcoming itinerary, the system gave me seats in C--but when I tried to pick seats, would only let me pick seats in F. I couldn't select from any of the other C seats despite a wide-open cabin. The problem resolved itself after a half hour or so, but I was still scratching my head and wondering if I was going to end up with a double-upgrade (no, I didn't). |
massive train wreak _ UAL detroyed
I am having an issue with my MP number and name not matching. I have call MP, faxed letters to a special "expedited fax number", call Global Services, sent messages on Twitter, asked for help at the airport...nothing, nada, zip. too bad...
I can't get seat assignments, it took me 50 min to move from a middle seat to aisle. Yeah, I am sure, I am an outlier something on the edge. But what is frustrating is that after 5 years of Global Service level Loyalty (over 200k of EQM last year), I can't find anyone on the airline who a) care or b) can fix my issue. |
Award accelerator counting for million miles
Is anyone else seeing their lifetime miles total accumulating award accelerator PQMs as well as just paid BIS miles on United? It just happend to my account.
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