Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > United Airlines | MileagePlus
Reload this Page >

March 3rd, 2012 System Integration Master Thread (PSS)

Community
Wiki Posts
Search

March 3rd, 2012 System Integration Master Thread (PSS)

Thread Tools
 
Search this Thread
 
Old Apr 3, 2012 | 9:22 am
  #2791  
Moderator: Smoking Lounge; FlyerTalk Evangelist
10 Countries Visited
1M
20 Years on Site
 
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 29,078
UA Insider-

A possible formatting issue to help my old eyes......

Would it be possible to "red" the "updated dates" at the end of each paragraph in the first post? Like I said, I have old eyes but in scanning the first post to see what was updated and when, it makes it easier for me.

Thanks
goalie is offline  
Old Apr 3, 2012 | 9:56 am
  #2792  
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
20 Countries Visited
1M
40 Nights
20 Years on Site
 
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 72,666
Minor glitch in seat selection when booking upgrades:

After applying a GPU (and showing up correctly in "R") to an upcoming itinerary, the system gave me seats in C--but when I tried to pick seats, would only let me pick seats in F. I couldn't select from any of the other C seats despite a wide-open cabin.

The problem resolved itself after a half hour or so, but I was still scratching my head and wondering if I was going to end up with a double-upgrade (no, I didn't).
exerda is offline  
Old Apr 3, 2012 | 10:51 am
  #2793  
 
Join Date: Apr 2010
Programs: United: 1K Global Services, Million Miler, Starwood Plat. Fairmont Presidents Plat
Posts: 26
massive train wreak _ UAL detroyed

I am having an issue with my MP number and name not matching. I have call MP, faxed letters to a special "expedited fax number", call Global Services, sent messages on Twitter, asked for help at the airport...nothing, nada, zip. too bad...

I can't get seat assignments, it took me 50 min to move from a middle seat to aisle.

Yeah, I am sure, I am an outlier something on the edge. But what is frustrating is that after 5 years of Global Service level Loyalty (over 200k of EQM last year), I can't find anyone on the airline who a) care or b) can fix my issue.
socal-united is offline  
Old Apr 3, 2012 | 11:16 am
  #2794  
 
Join Date: Jul 2007
Location: SFO
Programs: United 1K, 1M
Posts: 248
Award accelerator counting for million miles

Is anyone else seeing their lifetime miles total accumulating award accelerator PQMs as well as just paid BIS miles on United? It just happend to my account.
mdspadeccom is offline  
Old Apr 3, 2012 | 11:20 am
  #2795  
 
Join Date: Sep 2010
Location: SFO
Programs: AA ExPlat; UA GS (via MM companion); SPG
Posts: 362
Originally Posted by goalie
UA Insider-

A possible formatting issue to help my old eyes......

Would it be possible to "red" the "updated dates" at the end of each paragraph in the first post? Like I said, I have old eyes but in scanning the first post to see what was updated and when, it makes it easier for me.

Thanks
I would go further... and suggest that they stop "updating" the first post, rather, append new information each time (to the top, perhaps), even if it involves some duplication.

Otherwise, impossible to tell what has changed. Sometimes, it looks like only the timestamp has been touched...
flyer215 is offline  
Old Apr 3, 2012 | 11:22 am
  #2796  
All eyes on you!
15 Years on Site
 
Join Date: Nov 2007
Location: Colorado
Programs: UA Gold (.85 MM), HH Diamond, SPG Platinum (LT Gold), Hertz PC, National EE
Posts: 6,516
Originally Posted by mdspadeccom
Is anyone else seeing their lifetime miles total accumulating award accelerator PQMs as well as just paid BIS miles on United? It just happend to my account.
At least yours is changing. My lifetime balance hasn't budged, despite 6 flights since 3/3.
COSPILOT is online now  
Old Apr 3, 2012 | 11:49 am
  #2797  
20 Years on Site
 
Join Date: May 2001
Location: Portland, OR, USA
Programs: UA 1K 3 Million/ex-many year GS, AA PLT/2 Mil, AS MVPG, HH Dia, Starwood Life Plat, Hertz PC
Posts: 1,401
Originally Posted by socal-united
I am having an issue with my MP number and name not matching. I have call MP, faxed letters to a special "expedited fax number", call Global Services, sent messages on Twitter, asked for help at the airport...nothing, nada, zip. too bad...

I can't get seat assignments, it took me 50 min to move from a middle seat to aisle.

Yeah, I am sure, I am an outlier something on the edge. But what is frustrating is that after 5 years of Global Service level Loyalty (over 200k of EQM last year), I can't find anyone on the airline who a) care or b) can fix my issue.
If you haven't tried PMing UA Insider you should. Shannon has been pretty good about trying to help sort out truly FUBAR'd stuff. Her response time varies since I'm sure she has other things to fill her workday (which by the way seems to encompass strange hours of the night when I'd expect management staff to be otherwise occupied).
pdx1M is offline  
Old Apr 3, 2012 | 12:15 pm
  #2798  
 
Join Date: Jul 2010
Programs: UA 1K, Star Gold,Marriott Gold, Hertz Presidents Circle
Posts: 414
Originally Posted by exerda
Minor glitch in seat selection when booking upgrades:

After applying a GPU (and showing up correctly in "R") to an upcoming itinerary, the system gave me seats in C--but when I tried to pick seats, would only let me pick seats in F. I couldn't select from any of the other C seats despite a wide-open cabin.

The problem resolved itself after a half hour or so, but I was still scratching my head and wondering if I was going to end up with a double-upgrade (no, I didn't).
Was this issue occurring on a domestic flight on 3-cabin equipment? I ask because some itins such as SFO-ORD-CLT will only allow you to fly in E or F on a paid ticket on the 67I config SFO-ORD, and won't sell you a seat in biz cabin (the only exception I've seen is when F cabin is sold out and they'll charge you for an A or F fare but seat you in biz).
redwoman is offline  
Old Apr 3, 2012 | 12:26 pm
  #2799  
 
Join Date: Jan 2005
Location: EWR
Programs: CO Platinum HH Diamond VIP Hertz 5 Star Gold Avis First Preferred
Posts: 168
Originally Posted by COSPILOT
At least yours is changing. My lifetime balance hasn't budged, despite 6 flights since 3/3.
Tried to log in today and was stuck on the one moment please page for 10 minutes before I gave up and backed out...It's now a month since the change over and they still are having problems.
ANDYBNJ is offline  
Old Apr 3, 2012 | 1:36 pm
  #2800  
 
Join Date: Mar 2010
Location: DCA
Programs: UA 1K, AA EXP
Posts: 50
no updates in Lifetime miles

Originally Posted by COSPILOT
At least yours is changing. My lifetime balance hasn't budged, despite 6 flights since 3/3.
I have 14,000+ BIS that have NOT posted since 3/3. Any ideas why?
afcaravelle is offline  
Old Apr 3, 2012 | 1:52 pm
  #2801  
Moderator: Smoking Lounge; FlyerTalk Evangelist
10 Countries Visited
1M
20 Years on Site
 
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 29,078
Originally Posted by flyer215
Originally Posted by goalie
UA Insider-

A possible formatting issue to help my old eyes......

Would it be possible to "red" the "updated dates" at the end of each paragraph in the first post? Like I said, I have old eyes but in scanning the first post to see what was updated and when, it makes it easier for me.

Thanks
I would go further... and suggest that they stop "updating" the first post, rather, append new information each time (to the top, perhaps), even if it involves some duplication.

Otherwise, impossible to tell what has changed. Sometimes, it looks like only the timestamp has been touched...
Bolding mine: Agreed and something needs to make it easier
goalie is offline  
Old Apr 3, 2012 | 1:53 pm
  #2802  
All eyes on you!
15 Years on Site
 
Join Date: Nov 2007
Location: Colorado
Programs: UA Gold (.85 MM), HH Diamond, SPG Platinum (LT Gold), Hertz PC, National EE
Posts: 6,516
Originally Posted by afcaravelle
I have 14,000+ BIS that have NOT posted since 3/3. Any ideas why?
I'm really trying to be patient with this, as I see lifetime miles as something not critical for me to call on today. The rumored 4/15 sweep is something I'm hoping corrects these errors. In fact, the 4/15 sweep is my decision day on whether or not I continue with UA. Fares are up big time since 3/3, service is down, miles not posting, etc. I'm now left with ony one trip with UA, and I'm tempted everyday to cancel and book with pretty much anyone else.

Jeffrey Smisek is MIA in the last month; how fitting...
COSPILOT is online now  
Old Apr 3, 2012 | 1:57 pm
  #2803  
 
Join Date: Mar 2012
Location: Chicago, IL
Programs: AAdvantage, MileagePlus(ick)
Posts: 296
Wink Fitting for the New United

CHANGE
"When the winds of change blow hard enough,
the most trivial of things can turn into deadly projectiles."

I thought this was fitting for the new airline called UNITED.

(source: demotivators.com)
JBEagle1000G is offline  
Old Apr 3, 2012 | 2:10 pm
  #2804  
 
Join Date: Jan 2009
Programs: UA 1K, EL Al ???, HHonors Diamond, Marriott Gold
Posts: 182
Checked in with GPU, not and Upgrade standby

Does anyone know if the on line upgrade list is actually working? I've checked in to a flight, but the upgrade list is showing no passengers. (I am using the manual URL in order to see the list on mobile.bomb - as instructed on another thread.)

I have connecting flights to the international leg. The intl leg is still over 24 hours a way. in PMCO I would still be added to the list. Is this no longer true?
ElieW is offline  
Old Apr 3, 2012 | 2:17 pm
  #2805  
FlyerTalk Evangelist
20 Countries Visited
30 Countries Visited
2M
15 Years on Site
 
Join Date: Apr 2009
Location: Democratic People's Republic of the UK
Programs: Lifetime Gold, Global Entry, Hertz PC, and my wallet
Posts: 21,928
Originally Posted by COSPILOT

Jeffrey Smisek is MIA in the last month; how fitting...
I could have sworn I heard his voice at the start of my flight, but I couldn't see him
Silver Fox is offline  


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.