Can't log in either - haven't been able to access the site for at least an hour.

It is now working!!

Sort of. It's displaying a fraction of the normal webpage. Don't try to do anything; you'll just make it worse.

Hands off for a while. Don't pick. Just like Mom said.

Wow after all that outage things got worse for me:
Negative PQMs are back again
All PQMs are 1 times BIS mileage , but segments 1.5
Lifetime miles went down

I waited a while before posting after watching the integration effort go down. This last week I had an opportunity to fly united and experience the impact of integration. My take away follows:

Check in process has taken a step backwards. Bags must be carried to a TSA area and dropped. This was the case years ago, but was fixed before the merger, alas, we are back to the dark ages once again.

Boarding process has fallen far from the tree. We watched through the years as refinements and improvements resulted in GS, F, 1K, Biz boarding before group 1 and after months of tweaking it seemed to work. Not anymore. The current frenzied mess reminds me of European and Asian airports of the 90's - a basic free for all with most folks fighting for position in group 1. Two steps backwards.

Posting of miles, a turd in the punchbowl: . The nice lady on the MP desk explained that she would make the request for credit of my recent flight and I could expect the miles to credit within 15-30 days. That was a flight last week, 7 days ago. I asked if this was a temporary glitch and she responded with, no this is the way it will be. I asked if every time I fly, would I have to call and request mileage credit after waiting 7 days and then waiting another 15-30 days for the credit to appear, inclusive of the phone call navigating the voice mail and hold time. She responded, yes.

I told her this was unacceptable, requested she forward the following to her supervisor: I will not fly this airline if mileage credits don't post promptly without having to call, request and wait. She acknowledged the request and apologized. I thanked her for assisting me and told her that I appreciate her efforts, clarifying my dissatisfaction is with her management.

Conclusion: bye bye, bye bye, bye bye (visualizing swimming to Cambodia as the choppers leave the us embassy).

Cheers,

-Cyborg

That's airport specific in my experience. Don't think such a facility exists in SEA, for example... but it's required in SJU IIRC.

IAD and LAX - insignificant travel destinations for this airline...

Checked in online and it showed us in 8AB and we have boarding passes (well, intl departure cards) that say as much.

everything seems ok today i updated his info in the record adding his passport number, expiry date etc. it didn't take. did it again and it still didn't take. also added his PMUA number to the record so he can check in online. btw why did they have to go and erase my travel record? TH

What you were told doesn't make any sense. Of course this is not how it will be forever. And, in fact, it isn't how it is for most people right now.

I flew LAX-JFK on 3/16 and my miles were posted within a couple of days. And I flew JFK-LAX on 3/2 (the day before the merged systems) and those miles also posted within a couple of days.

Also, the miles from my Chase United Visa card from my 3/21 statement posted a day or two later.

Showed up at the airport with two boarding passes, each with an exit row seat... and was promptly reissued two passes with non-exit row seats, and told they were no longer available. WHAT is going on? I haven't even flown that much since 3/3 and I'm annoyed.

Perhaps coincidence - just lost my exit row seat on one leg of a flight on Wednesday. Sometime in the last 24 hours I was reassigned to the last row on a RJ145. Tried to select 3C, and it seemed to take - but the reservation still says row 19, and 3C is now shown as occupied on the seat map.

Guess I should be thankful that this happened on an hour long 145 flight and not the upcoming TATL flights...

Still no credit from the January period of double eqm between CA and ORD.

Make sure you were in fare W or higher, and were not also credited for any other different promo on the same legs.

How long can we expect it to take for RPUs to be deposited upon reaching mileage thresholds in the new system? I passed 75K for 2012 2 weeks ago and am wondering how long it takes