I thought about calling United to see when my mileage from three flights I took after 3/3 would post, but decided to wait and see what happened. Judging from all the people on this channel that were calling constantly, I'm glad I didn't bother because the lines were jammed

Anyway, all the mileage showed up yesterday or today ... and in fact, it looks like one of my flights posted more than is normal. Will check it out later to figure out why. Probably because it's a different fare class than normal.

BTW, finally flew the new lie-flat seats. They'd kept a plane with the old 156 deg seats on my main int'l routes and just introduced a 767-400 with the new seats. I gotta say, I like them a lot. I think United is now my favorite long-haul carrier.

And then this morning when I checked I was in a new seat on one of the legs. Luckily the seat I wanted was still open. I couldn't make it stick online. Another phone call seems to have fixed it.

Issue #152,832 encountered thus far...

Checking in on the mobile app for a flight tomorrow (which also has my girlfriend on the same reservation #). Checked in myself, no option for mobile boarding pass - asks me to email or fax (which entirely defeats the purpose of using the app for me), I then go in and check her in on my phone just to see what sort of errors I've come to expect from UA. Her mobile boarding pass now shows on my device.

Yes, I am logged into my account on my phone, not hers. Really great piece of software.. Thanks UA!

I have already sent my letter into AA asking for a status match. After my trip tomorrow and a ORD-AMS-ORD trip the following week already booked, I am going to say bye bye to UA. Well on my way to GS this year (over $25k in C and F flown through mid-March), but I have no interest in sticking around for the "benefits".

You obviously have not flown many other carriers.

Switching airlines over mobile boarding passes? Wow. Now that's a first world problem

Did you notice the "issue #xxx,xxx" comment at the top?

That means that this is one of a long long list of issues I have had with UA lately.

Read the entire post before you respond with some asinine comment. And then re-read it to make sure you absorbed everything it is saying before speaking up. Thanks.

After two unanswered emails over the past two weeks, I just got off the phone with Mileage Plus customer service (first the automated, then the agent, then the supervisor) to ask why my new card hasn't arrived yet. The agent told me I had already received the card in December (she meant the little sticker extending the card's expiration to March 3). After five fruitless minutes without her being able to tell me when the card will arrive, she transferred me to the supervisor. This second person told me I could simply print a new card online, despite my insistence that that option is disabled on the UA website. I finally had to go online and read her the message before she would acknowledge it. In the end, she could only tell me that my card had been mailed and would arrive within two weeks (of course, the website told me within a week--and that was over a week ago; moreover, since when does mail take two weeks to get to Los Angeles?). Since I leave next Monday, this is hardly a solution. United needs to start being honest with us. I have this sinking feeling that I am going to be turned away from Star Alliance lounges in Zurich, Istanbul, and Frankfurt over the next two weeks and, when I return, all I'll get is another half-hearted apology. I'd like to know whether United will think it's alright for me to ask to have my status renewed with, say 45,000 PQMs. After all, why should we have to earn the full mileage requirement when we aren't getting a full year's worth of benefits?

Yes I did. You are clearly someone who exagerates.

I don't need your permission to post. Thanks

Shannon-

PQMs are still screwed up. Please let us know when it is time to telephone the 1K line. I am happy to give UA time to fix without clogging up the phone lines. But in return I would like to know when UA has decided that everything is fixed because mine are not (I now have add and subtract for all LH flights).

Thanks for the heads-up. I'm booking the same itinerary right now. At least I know the hoops.

Five transition issues:

1) Out of the six accounts I administer for family members, three had their e-mail address on file deleted. This was an easy fix.

2) In another case it was impossible to log-in with the old UA credentials (PW refused). Resetting the PW resulted in an e-mail notification to the e-mail address on file - with the e-mail stating "there's no e-mail address on file". Ahem.

3) International travel without my 1K card since it arrived too late for a recent trip. Resolved by using another *A Gold card.

4) *A partner airlines (e.g. SAS) changed my *A booking status to "basic member" which resulted in a loss of seat assignments and issues with baggage allowances (resolved by using another *A Gold card).

5) Never mind the delayed, incorrect, partial, and/or missing miles since 3/3.

I can live with my mileage balance being off for a week or two, or , well, who knows. What worries me that pretty much many, many instances of data integration problem that can exist seems to have manifested themselves in this transition. That simply suggests a lack of IT competence; nothing new of course.

Could have been worse, but definitley could have been better if UA would be a truly customer-centric company.

Are they UX flights?
My flights on 3/11 and 14 posted in the last couple of days, but only the mainline ones. I was thinking that maybe UX flight credit is delayed or not processed at all.

This is funny ... and sadly true ...

http://www.youtube.com/watch?v=L0toJNaR-mM

Yes, they are UX flights. Talked to 1k desk tonight and she acknowledged a problem with flts. crediting from 2/28 to 3/10. Did not mention only UX flts. Super professional, friendly agent on the phone.

Said it would be fixed in the next week - probably running a bunch of batch jobs to correct so watch your accounts Probably lots of fixes coming (hopefully it really fixes the issues).

Only waited 1 minute for reservations agent, then transferred to MP, less than 2 minutes late.

Flying on international itinerary from ORD, I was told at United Club (C) that I needed my Mileage Plus card in addition to the two boarding passes that showed my 1K status. ...?

Never have done this before on UA. Only places like SIN and FRA with Star Alliance lounges.

I was so happy that the integration was flawless for me, and now my mileage balance makes no sense. I am missing a 3/10 flight, my 3/13 flight in H has been posted as Z, but the miles did not show up in the total (and the summary is a mess). Segments have been updated though... I have all the screenshots pre and post integration, but I will wait a few days to see what happens before calling MP