Last edit by: WineCountryUA
This is an archive of older posts, the active thread is Consolidated "United Club Access Questions" Thread
United operates United Clubs in the USA and many international locations -- see United Club and Other United Lounges for a detailed list.
UA's partners and the Star Alliance operates lounges in some of the same airports and many others. See the *A Lounge Finder and *A Lounge Access Policies . Additionally, some airports have "contract" lounges, admission is airport dependent.
United also operates International Global First Lounges and Arrival Lounges. These lounges have different access policy, see the linked threads for more.
To have access to the UCs, you will need to fit into one of the following
When BP/ticket is required, it can be either a paid or award ticket.
United Club T&Cs
Common questions
Children -- Are they counted as a guest?
Anyone with an individual ticket is counted as a guest. Lap children (below 2 years of age) are not counted as a guest. UC members can guest their dependent family at UCs (but this will not work at other *A lounges).
Is Canada, Mexico, Caribbean, Puerto Rico (San Juan), .... international for UC access?
Yes
What about Domestic First Class?
Domestic First Class is not provided with UC access. Unless you qualify based on some other reason, there is no access for paid or award domestic FC.
Can my guest stay if I leave the lounge?
Strictly speaking, no. Guests only have access when the sponsor is in the lounge. You have "responsibility" for the guest when they are in the lounge. Realistically, however, there is usually no problem with leaving a guest behind.
Can access to the UC be further restricted?
UA reserves the right to limit access including the number of guests at times of crowding.
Can I bring food into the UC?
Strictly speaking no. There may be local health & safety codes against this.
Can I guest 3 co-workers by using multiple access methods? Such as 2 via UC membership and 1 as *G international?
No -- you cannot stack access methods.
Can I access the UC on arrival and no forward *A travel or if departing on a non-*A carrier?
Maybe if UC member or UA *G on international itinerary or arriving on UC operated Polaris cabin itinarary (Alsoyou qill need to able to access to the UC location)
Starting 18 Aug 2016: United Club Access (including members) Only w/ Same-Day BP
Partner lounges
Access / reviews for TK's IAD *A lounge
Consolidated "Access to Lufthansa Lounge at IAD" Thread [2014 forward]
Best IAD Lounge
Lufthansa Lounge Access in DTW/Detroit
Accessing the *A Lounge at LAX/TBIT as a UA flyer
United operates United Clubs in the USA and many international locations -- see United Club and Other United Lounges for a detailed list.
UA's partners and the Star Alliance operates lounges in some of the same airports and many others. See the *A Lounge Finder and *A Lounge Access Policies . Additionally, some airports have "contract" lounges, admission is airport dependent.
United also operates International Global First Lounges and Arrival Lounges. These lounges have different access policy, see the linked threads for more.
To have access to the UCs, you will need to fit into one of the following
- Be a UC member -- either directly purchased or combined with a credit card (such as Chase MP Club card)* UC members can have 2 guests or guest their spouse and dependent children under 21 years - Note at non-UA *A lounges UC members are allowed only 1 guest.
* The actual UC membership card @ UCs is generally not required if you have a UA BP -- since the UC membership is tied to the MP account
* Same day BP on ANY airline (arriving or departing)
* Spousal memberships are available as an extra cost option - Be traveling as *G member (see UA *G on domestic-only itinerary limitation) with departing *A BP showing your status while in any cabin* Can guest 1 traveler with a departing *A BP.
* UA *G cannot access domestic UCs unless traveling on a *A international itin (within 24 hours - can be different PNR)
* If non-UA *G but crediting to UA MP, you will need to present your non-UA *G card. There have been some reports of refused entry -- agents claiming you have to be crediting to the same program as you are requesting entry
- Be departing that airport in *A International Business or International First (with BP)* International First passengers can guest 1 traveler with a departing *A BP. No guests for International Business.
* UA has an expanded access policy that those traveling same day International Business or International First on UA operated flights can access UCs at any same day connecting airport
- Premium transcontinental non-stop (EWR-SFO/LAX & BOS-SFO) business class traveler* Limited to origin and destination airports of the premium transcontinental flight -- does not include connecting cities
* No guests - Have or purchase a UC one-time access pass* No guests
- Have Amtrak Select Plus or Select Executive status.* 1 guest
* Same day BP on ANY airline (arriving or departing)
When BP/ticket is required, it can be either a paid or award ticket.
United Club T&Cs
Common questions
Children -- Are they counted as a guest?
Anyone with an individual ticket is counted as a guest. Lap children (below 2 years of age) are not counted as a guest. UC members can guest their dependent family at UCs (but this will not work at other *A lounges).
Is Canada, Mexico, Caribbean, Puerto Rico (San Juan), .... international for UC access?
Yes
Travel to or from Canada, the Caribbean, Central America, Guam and Mexico are considered international itineraries for the purposes of United Club access.
Domestic First Class is not provided with UC access. Unless you qualify based on some other reason, there is no access for paid or award domestic FC.
Can my guest stay if I leave the lounge?
Strictly speaking, no. Guests only have access when the sponsor is in the lounge. You have "responsibility" for the guest when they are in the lounge. Realistically, however, there is usually no problem with leaving a guest behind.
Can access to the UC be further restricted?
UA reserves the right to limit access including the number of guests at times of crowding.
Can I bring food into the UC?
Strictly speaking no. There may be local health & safety codes against this.
Can I guest 3 co-workers by using multiple access methods? Such as 2 via UC membership and 1 as *G international?
No -- you cannot stack access methods.
Can I access the UC on arrival and no forward *A travel or if departing on a non-*A carrier?
Maybe if UC member or UA *G on international itinerary or arriving on UC operated Polaris cabin itinarary (Alsoyou qill need to able to access to the UC location)
Starting 18 Aug 2016: United Club Access (including members) Only w/ Same-Day BP
Partner lounges
Access / reviews for TK's IAD *A lounge
Consolidated "Access to Lufthansa Lounge at IAD" Thread [2014 forward]
Best IAD Lounge
Lufthansa Lounge Access in DTW/Detroit
Accessing the *A Lounge at LAX/TBIT as a UA flyer
Consolidated "United Club Access Questions" Thread [ARCHIVE]
#1516
FlyerTalk Evangelist
Join Date: Mar 2014
Location: 4éme
Posts: 12,045
I got my *G through United. If I am flying in BF on a UA INTL flight, if the airport has both a UC and *G club, must I go to the UC? Or is the *G club also available to me? I found something on the *A site that seem to indicate that I could only have access to the UC in this situation.
#1517
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,029
I got my *G through United. If I am flying in BF on a UA INTL flight, if the airport has both a UC and *G club, must I go to the UC? Or is the *G club also available to me? I found something on the *A site that seem to indicate that I could only have access to the UC in this situation.
#1518
Join Date: Aug 2011
Programs: UA 1K
Posts: 8,634
I got my *G through United. If I am flying in BF on a UA INTL flight, if the airport has both a UC and *G club, must I go to the UC? Or is the *G club also available to me? I found something on the *A site that seem to indicate that I could only have access to the UC in this situation.
#1519
FlyerTalk Evangelist
Join Date: May 2007
Location: Houston
Programs: UA Plat, Marriott Gold
Posts: 12,694
#1520
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,485
Absolutely. Just try to get into the SilverKris lounge at SIN as a *G without a J boarding pass. *A lounge does not necessarily equal *G lounge.
#1521
FlyerTalk Evangelist
Join Date: Mar 2014
Location: 4éme
Posts: 12,045
Star Alliance Gold Customers Travelling in Any Class
Customers have access to any Star Alliance member carriers' owned lounges with the Star Alliance Gold logo at the entrance.
Customer must present proof of Star Alliance Gold level status via a valid frequent flyer program Star Alliance Gold level card or other valid indication of Star Alliance Gold level status
Customer must also present a boarding pass for travel on a Star Alliance flight departing from the local airport
Customer is entitled to one guest
United Star Alliance Gold customers may only access the United Clubs within the U.S. when travelling in conjunction with a Star Alliance international flight.
Customers have access to any Star Alliance member carriers' owned lounges with the Star Alliance Gold logo at the entrance.
Customer must present proof of Star Alliance Gold level status via a valid frequent flyer program Star Alliance Gold level card or other valid indication of Star Alliance Gold level status
Customer must also present a boarding pass for travel on a Star Alliance flight departing from the local airport
Customer is entitled to one guest
United Star Alliance Gold customers may only access the United Clubs within the U.S. when travelling in conjunction with a Star Alliance international flight.
#1522
Join Date: Feb 2013
Location: NJ
Programs: UA-plat, HH-Diamond, Marriott-gold
Posts: 212
New Gold status flying international
Hello all,
I became Gold this year and am flying to London on Thursday. I was told by a co-worker that I can go to the UA first class lounger in Newark even though I have an economy ticket as I am on a UA intl flight. Can anyone tell me is this is true? I would hate to go only to be turned away with wrong information. Thanks in advance
I became Gold this year and am flying to London on Thursday. I was told by a co-worker that I can go to the UA first class lounger in Newark even though I have an economy ticket as I am on a UA intl flight. Can anyone tell me is this is true? I would hate to go only to be turned away with wrong information. Thanks in advance
#1523
Join Date: Mar 2014
Location: SYD, CBR, BDL
Programs: UA 1K, VA Platinum
Posts: 1,199
You can use the UA lounge (United Club) with Gold on an international economy ticket, but not the UA Global First Lounge.
#1524
Join Date: Feb 2007
Location: Suburban Philadelphia
Programs: Marriott Lifetime Plat, IHG Gold
Posts: 3,392
You should have access to the United Club in EWR, because you are Gold with a same day international flight departure.
#1525
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,861
It is true and the return you can access the UC in LHR. Additionally you can access any other available *A business lounge if departure in UA or *A international flight when you are UA Gold.
#1526
Join Date: Feb 2013
Location: NJ
Programs: UA-plat, HH-Diamond, Marriott-gold
Posts: 212
thank you all for your kind replies! I will try this out in the morning!!
#1527
Join Date: May 2012
Location: Madison wi
Programs: Ua, ba, delta
Posts: 36
Use United club card when flying AA?
we are flying AA thru HNL with a 5 hr layover.
We have United Club cards.
Can we use them w/o flying United?
Simple question.
Thanks.
We have United Club cards.
Can we use them w/o flying United?
Simple question.
Thanks.
#1528
Senior Moderator and Moderator: American AAdvantage & TravelBuzz
Join Date: Nov 2007
Location: BOS
Programs: AA EXP, Marriott Titanium
Posts: 10,419
Sorry - I'm not very familiar with United and its instruments.
What exactly are you trying to use? Are these United lounge passes? Or are you referring to a credit card? And what are you trying to access? The AA/JL lounge? Or United lounge?
What exactly are you trying to use? Are these United lounge passes? Or are you referring to a credit card? And what are you trying to access? The AA/JL lounge? Or United lounge?
#1529
Join Date: Apr 2006
Location: BOS
Posts: 3,534
If you have a United Club membership you can simply present your membership card and an ID (driver's license, passport, etc.) to access the club. You do not have to be flying on UA or a *A carrier.
The United Club is in a different part of the airport than the AA flights but it's all connected behind the checkpoint.
https://www.united.com/web/en-Us/Con...ge/access.aspx
The United Club is in a different part of the airport than the AA flights but it's all connected behind the checkpoint.
https://www.united.com/web/en-Us/Con...ge/access.aspx
#1530
Join Date: Feb 2013
Programs: Hilton Plastic, Delta Silver Emeritus
Posts: 1,037
Yes. I've done this in MSP while flying Delta.