Arrivals by United Eligibility/Questions/Experiences [Merged Threads] (Updated 2010)
Sep 5, 2007, 12:25 pm
#1
Original Poster
Join Date: Oct 2001
Posts: 206
Arrivals by United Eligibility/Questions/Experiences [Merged Threads] (Updated 2010)
Hi,
I haven't flown in quite a while and had a question about who has access to the arrivals lounge at LHR. In the past I know you couldn't use it on an upgraded economy ticket, but I was allowed in the times that I was on a business class award ticket. Do you still have access on business award tickets? The reason I am asking is that I got two business awards for my neice for her honeymoon from EWR to LHR. I took them to the airport yesterday and the agent said they weren't eligible. It was the older gentleman there and he wasn't very pleasant.
Does anyone know where I can find the details on the website? All I was able to find was a list of the arrivals lounge locations.
Thanks for your help.
I haven't flown in quite a while and had a question about who has access to the arrivals lounge at LHR. In the past I know you couldn't use it on an upgraded economy ticket, but I was allowed in the times that I was on a business class award ticket. Do you still have access on business award tickets? The reason I am asking is that I got two business awards for my neice for her honeymoon from EWR to LHR. I took them to the airport yesterday and the agent said they weren't eligible. It was the older gentleman there and he wasn't very pleasant.
Does anyone know where I can find the details on the website? All I was able to find was a list of the arrivals lounge locations.
Thanks for your help.
Sep 5, 2007, 12:34 pm
#2
Join Date: Jun 2001
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The following is copy-pasted from Page 4 of "See more exclusive opportunities" on the 1K web site
A note about Arrival Suites
Because of the limited number of suites, access is limited to our Global Services members: traveling internationally and arriving at their destination before noon. The system automatically generates invitations for eligible members at check-in.
In Sept 05, ms. jmd001 and I (definitely non-GS) were on F awards from SFO to FRA and received an invite to enter Arrivals at FRA during our check-in at SFO. But that was 2 years ago. It appears policies change...
A note about Arrival Suites
Because of the limited number of suites, access is limited to our Global Services members: traveling internationally and arriving at their destination before noon. The system automatically generates invitations for eligible members at check-in.
In Sept 05, ms. jmd001 and I (definitely non-GS) were on F awards from SFO to FRA and received an invite to enter Arrivals at FRA during our check-in at SFO. But that was 2 years ago. It appears policies change...
Last edited by jmd001; Sep 5, 2007 at 12:36 pm Reason: Clarification
Sep 5, 2007, 1:03 pm
#3
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Join Date: Dec 2004
Posts: 23,999
While what you are quoting is correct, I don't believe that's the intent. I think it's just reminding people that GS members can enter on account of their status and nothing else, even if they're in coach. Award C still gets Arrivals access.
Sep 5, 2007, 1:04 pm
#4
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The following is copy-pasted from Page 4 of "See more exclusive opportunities" on the 1K web site
A note about Arrival Suites
Because of the limited number of suites, access is limited to our Global Services members: traveling internationally and arriving at their destination before noon. The system automatically generates invitations for eligible members at check-in.
In Sept 05, ms. jmd001 and I (definitely non-GS) were on F awards from SFO to FRA and received an invite to enter Arrivals at FRA during our check-in at SFO. But that was 2 years ago. It appears policies change...
A note about Arrival Suites
Because of the limited number of suites, access is limited to our Global Services members: traveling internationally and arriving at their destination before noon. The system automatically generates invitations for eligible members at check-in.
In Sept 05, ms. jmd001 and I (definitely non-GS) were on F awards from SFO to FRA and received an invite to enter Arrivals at FRA during our check-in at SFO. But that was 2 years ago. It appears policies change...
Found it! Here it is: http://www.united.com/page/article/0,6722,50001,00.html
Last edited by kokonutz; Sep 5, 2007 at 1:05 pm Reason: found link
Sep 5, 2007, 1:05 pm
#5
Join Date: Oct 2004
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Hi,
I haven't flown in quite a while and had a question about who has access to the arrivals lounge at LHR. In the past I know you couldn't use it on an upgraded economy ticket, but I was allowed in the times that I was on a business class award ticket. Do you still have access on business award tickets? The reason I am asking is that I got two business awards for my neice for her honeymoon from EWR to LHR. I took them to the airport yesterday and the agent said they weren't eligible. It was the older gentleman there and he wasn't very pleasant.
Does anyone know where I can find the details on the website? All I was able to find was a list of the arrivals lounge locations.
Thanks for your help.
I haven't flown in quite a while and had a question about who has access to the arrivals lounge at LHR. In the past I know you couldn't use it on an upgraded economy ticket, but I was allowed in the times that I was on a business class award ticket. Do you still have access on business award tickets? The reason I am asking is that I got two business awards for my neice for her honeymoon from EWR to LHR. I took them to the airport yesterday and the agent said they weren't eligible. It was the older gentleman there and he wasn't very pleasant.
Does anyone know where I can find the details on the website? All I was able to find was a list of the arrivals lounge locations.
Thanks for your help.
lucky is correct that you can get in on anything as a GS.
Sep 5, 2007, 1:08 pm
#6
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Sep 5, 2007, 1:23 pm
#8
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Is it necessary to ask for it if it is not offered?
Sep 5, 2007, 1:26 pm
#9
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It's usually automatically offered when you check-in at your departure city. You can always ask otherwise, but if you are eligible you can get in even without it.
Sep 5, 2007, 1:43 pm
#10
Join Date: Jun 2001
Location: San Diego Area
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The following is copy-pasted from Page 4 of "See more exclusive opportunities" on the 1K web site
A note about Arrival Suites
Because of the limited number of suites, access is limited to our Global Services members: traveling internationally and arriving at their destination before noon. The system automatically generates invitations for eligible members at check-in.
In Sept 05, ms. jmd001 and I (definitely non-GS) were on F awards from SFO to FRA and received an invite to enter Arrivals at FRA during our check-in at SFO. But that was 2 years ago. It appears policies change...
A note about Arrival Suites
Because of the limited number of suites, access is limited to our Global Services members: traveling internationally and arriving at their destination before noon. The system automatically generates invitations for eligible members at check-in.
In Sept 05, ms. jmd001 and I (definitely non-GS) were on F awards from SFO to FRA and received an invite to enter Arrivals at FRA during our check-in at SFO. But that was 2 years ago. It appears policies change...
Sep 5, 2007, 2:04 pm
#11
Join Date: Jul 2003
Location: SFO
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Posts: 5,532
For those of us who took advantage of the mistake CNZ fare to New Zealand. At time of check-in in SYD, you will receive an invitation to Arrivals Suite. Although my final destination was SFO, I did go to the Arrival Suite in SFO just out of curiosity.
My mother and friends flown in XC fare class to or through SFO from an international city in Asia, they never received an invitation to Arrivals Suite.
My mother and friends flown in XC fare class to or through SFO from an international city in Asia, they never received an invitation to Arrivals Suite.
Sep 5, 2007, 2:13 pm
#12
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Sep 5, 2007, 2:16 pm
#13
Join Date: Jul 2002
Location: LCY
Posts: 1,222
If you're checking in where the first leg of the journey is on a partner (such as LH or BD or NZ) does the invitation automatically spit out there? Or should one ask at the connection point where you join UA?
Sep 5, 2007, 2:19 pm
#14
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Usually request it at cxn point in this situation ... for my last trip, they couldn't even see the rest of the itinerary so only printed the first bp. At my connection point, they printed out my bp along with the invite for the arrivals .
Sep 5, 2007, 2:23 pm
#15
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