United iPhone/iPad App-Questions, Answers, Bugs and etc [CONSOLIDATED]
Nov 11, 2018, 7:08 pm
#1084
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,890
Nov 12, 2018, 8:07 am
#1086
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,464
Did they read my post from the thread, 'What benefits do you wish MP offered'—
(Also, the fare class inventory is available in android, not only ios. Double
)
Nov 12, 2018, 8:43 am
#1087
Join Date: Jun 2014
Programs: UA MM
Posts: 4,126
A new "bug" on my iOS 12 United app (sorry if it's been posted but I didn't see it):
No ability to select seats on ERJ145 and CRJ200 aircraft when pulling up the reservation. All I get is a message saying it can only be done with a United agent at the airport. Obviously this is false as it works fine on their website. Anyone else see this and is there a solution? Thx.
No ability to select seats on ERJ145 and CRJ200 aircraft when pulling up the reservation. All I get is a message saying it can only be done with a United agent at the airport. Obviously this is false as it works fine on their website. Anyone else see this and is there a solution? Thx.
Nov 15, 2018, 3:16 pm
#1089
Join Date: Mar 2007
Location: NYC
Programs: Marriot LT Titanium/Hertz PC/UA 1MM 1K
Posts: 131
Continued issues since iOS 12
i continue to have issues of the app deleting all my reservations. If I go in one hour I see all my trips, set my alerts for today’s flights and leave it st that. I return maybe an hour later or so, all my reservations are gone and I have to reload all my flights and alerts again. Anyone else seeing this? Becoming very annoying
Nov 15, 2018, 3:21 pm
#1090
Join Date: Sep 2014
Posts: 553
i continue to have issues of the app deleting all my reservations. If I go in one hour I see all my trips, set my alerts for today’s flights and leave it st that. I return maybe an hour later or so, all my reservations are gone and I have to reload all my flights and alerts again. Anyone else seeing this? Becoming very annoying
I don't have any flight alerts, though.
Nov 30, 2018, 1:15 pm
#1091
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,890
So something I don’t think I’ve seen before.
Timetable in the app seems only to show mainline flights now, and completely ignores anything UAX. If only UAX exists, brings a pop up saying (in essence) there are no flights that day. At least on routes I’ve checked.
Timetable in the app seems only to show mainline flights now, and completely ignores anything UAX. If only UAX exists, brings a pop up saying (in essence) there are no flights that day. At least on routes I’ve checked.
Dec 3, 2018, 3:31 pm
#1092
Join Date: Oct 2002
Programs: United Premier 1K
Posts: 1,230
Once I open the app, the menu doesn't show anything, but the reservations usually come back within a few seconds. It's just delayed for me. Sometimes I have to open the menu to get it to pull the data, but it does show up within a few seconds without me having to reset or logout/log back in or anything like that.
I don't have any flight alerts, though.
I don't have any flight alerts, though.
Dec 12, 2018, 4:45 pm
#1094
Join Date: Oct 2016
Programs: MileagePlus 2 Million Miler
Posts: 10
App won't update on my iPad
United's app won't update on my version 4 iPad, which is running 10.3.3. Apple says I have the current OS. And when I try to update the United app, it loops me back to an older version of the app. But if I try to do anything in the app, it says I have to download the new version of the app.
Dec 12, 2018, 5:12 pm
#1095
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,857