United iPhone/iPad App-Questions, Answers, Bugs and etc [CONSOLIDATED]
Feb 20, 2022, 9:22 am
#1141
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,857
Flight is definitely oversold -- all inventory is zero, Standby list shows both cabins FULLL, EF shows all seats as assigned or blocked
Same with earlier UA4559
Same with earlier UA4559
Feb 20, 2022, 12:26 pm
#1142
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,159
Website is still showing full, but only 1 checked in. Interesting to see how it pans out at the airport. At least my upgrade doesn't appear to be all together dead.
Feb 20, 2022, 12:52 pm
#1143
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,464
The app will show booked: x(+y blocked) until x+y=capacity, and then it will change to just saying FULL. The website will just show x+y.
Last edited by WineCountryUA; Feb 20, 2022 at 1:02 pm Reason: repaired quote
Feb 20, 2022, 1:08 pm
#1144
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,159
Also noticed apparently the plane is being ferried into CVG from MCO, no passengers.
Feb 20, 2022, 1:13 pm
#1145
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,464
Interesting that it's being ferried in. Is the Thursday(?) night storm still affecting ops at CVG? Or is everyone simply fleeing?
Feb 20, 2022, 2:12 pm
#1146
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,464
Ah sorry, that was unclear. Website will show only ever show the sum of x+y rather than x(+y blocked). The special case is when x+y=capacity in which case both web & app show FULL.
Interesting that it's being ferried in. Is the Thursday(?) night storm still affecting ops at CVG? Or is everyone simply fleeing?
Interesting that it's being ferried in. Is the Thursday(?) night storm still affecting ops at CVG? Or is everyone simply fleeing?
app
I think the flight is back to within capacity, once they clear upgrades at least. These situations always get my hopes up for VDB and then don't pan out. But good luck if you go for it!
Feb 20, 2022, 2:45 pm
#1147
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,159
Looks like they got a few people off the flight and backed off the blocking. So you can now see the difference I was describing.
app
web
Curious that the checked-in count is accurately back down to 1 in the app.
I think the flight is back to within capacity, once they clear upgrades at least. These situations always get my hopes up for VDB and then don't pan out. But good luck if you go for it!
app
web
Curious that the checked-in count is accurately back down to 1 in the app.
I think the flight is back to within capacity, once they clear upgrades at least. These situations always get my hopes up for VDB and then don't pan out. But good luck if you go for it!
And just got pinged that the ferry flight is coming in late, so now we are slightly delayed.
My track record lately with United flights has been in the toilet. Every flight has been delayed lately, usually hours late.
If this keeps to 20 minutes, I will count it as on time.
And looks promising to at least get the upgrade now...
Dec 30, 2022, 11:58 am
#1149
Join Date: Jan 2011
Location: FL35
Programs: DL DM, AS MVPG, AA PP, UA 1K, Bonvoy Plat, Hyatt Globalist, HH Gold, Avis PC, Hertz PC, Natl EE
Posts: 420
For a long time maybe as much as 2 years or so - I get this "We're sorry, something went wrong" error every time I open the United app on iOS. I've logged out and logged back in. I have obviously upgraded iOS versions and checked for app updates. I've deleted the app & reinstalled. Its not impactful, but just annoying and I guess I can't believe its been happening for 2 years. Is this unique to me somehow?
UA iOS error on load
UA iOS error on load
Last edited by BallardFlyer; Dec 30, 2022 at 4:36 pm Reason: clarity and better screenshot
Jun 30, 2023, 8:42 am
#1151
FlyerTalk Evangelist
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Gold (1MM), Marriott LTT
Posts: 10,345
-RM
Jun 30, 2023, 10:50 am
#1152
Join Date: Feb 2010
Location: ORD
Programs: UA 1K
Posts: 4,219
Mine’s wholly domestic (and no SSSS, it indicates pre)
Jun 30, 2023, 11:09 am
#1153
Join Date: Feb 2000
Location: Menlo Park, CA, USA
Programs: UA 1MM 0P, AA, DL, *wood, Lifetime FPC Plat., IHG, HHD
Posts: 6,912
You can sign out and back into appleID, but also just going into Apple ID, going into your account will often ask for a reconfirmation of your password (this means you don’t have to sign out and back in again) and that can correct this.
These are the usual suspects.
Jun 30, 2023, 12:50 pm
#1154
Join Date: Feb 2010
Location: ORD
Programs: UA 1K
Posts: 4,219
Make sure you’re not using a VPN while trying to do it, also sometimes Time and Date discrepancies between a vendor and the device can cause this. Obviously, restart the APP, but also sometimes just rebooting the phone will fix it.
You can sign out and back into appleID, but also just going into Apple ID, going into your account will often ask for a reconfirmation of your password (this means you don’t have to sign out and back in again) and that can correct this.
These are the usual suspects.
You can sign out and back into appleID, but also just going into Apple ID, going into your account will often ask for a reconfirmation of your password (this means you don’t have to sign out and back in again) and that can correct this.
These are the usual suspects.
Jun 30, 2023, 1:51 pm
#1155
Join Date: Feb 2000
Location: Menlo Park, CA, USA
Programs: UA 1MM 0P, AA, DL, *wood, Lifetime FPC Plat., IHG, HHD
Posts: 6,912