Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > United Airlines | MileagePlus
Reload this Page >

United iPhone/iPad App-Questions, Answers, Bugs and etc [CONSOLIDATED]

Community
Wiki Posts
Search

United iPhone/iPad App-Questions, Answers, Bugs and etc [CONSOLIDATED]

Thread Tools
 
Search this Thread
 
Old May 19, 2021, 3:14 pm
  #1126  
FlyerTalk Evangelist
 
Join Date: Mar 2014
Location: 4éme
Posts: 12,043
I find it interesting that I experience some problems on my iPad but not on my iPhone. For example the "Where is this aircraft currently?" map does not work on the iPad but has no issues on the iPhone.
TomMM is online now  
Old May 20, 2021, 6:56 am
  #1127  
 
Join Date: Sep 2000
Location: Denver, CO
Programs: UA 1K 25 years/2MM, Honors LT Diamond, AVIS & Hertz Prez Club
Posts: 4,753
Originally Posted by vanillabean
I don't have an issue with an app using storage - there's plenty of that on devices these days. A lot of content in the United app is locally stored so it works when you're not connected to a network. Airport maps are especially complex. In my experience when I check for apps that use battery, it is the social media apps which this article correctly points out.

For misbehaving apps, I have found a delete and reinstall often resolves the issue.
SPN Lifer likes this.
SFO 1K is online now  
Old May 31, 2021, 11:44 am
  #1128  
 
Join Date: Aug 2002
Programs: UA 1K & 1MM/AA Gold & 1MM/HH Gold/Marriott Titanium
Posts: 2,924
I can't seem to get push notifications to stick in flight status on the iPhone app. It stays on for a little while and then I check back after a couple of hours and it's no longer selected. Any tips? Thanks!
TWA Guy is offline  
Old May 31, 2021, 2:02 pm
  #1129  
 
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,852
Originally Posted by TWA Guy
I can't seem to get push notifications to stick in flight status on the iPhone app. It stays on for a little while and then I check back after a couple of hours and it's no longer selected. Any tips? Thanks!

I’m glad you mentioned that. I noticed the same a few weeks ago when I was traveling. I couldn’t seem to get it to work (I would toggle, but the next time I logged in it was off)
Flying Machine is offline  
Old May 31, 2021, 8:02 pm
  #1130  
FlyerTalk Evangelist
Hilton Contributor BadgeMarriott Contributor Badge
 
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
Originally Posted by TWA Guy
I can't seem to get push notifications to stick in flight status on the iPhone app. It stays on for a little while and then I check back after a couple of hours and it's no longer selected. Any tips? Thanks!
Originally Posted by Flying Machine
I’m glad you mentioned that. I noticed the same a few weeks ago when I was traveling. I couldn’t seem to get it to work (I would toggle, but the next time I logged in it was off)
Hope there's a way in the app to provide feedback to the developers in detecting such an error.

David
DELee is offline  
Old Jun 1, 2021, 5:29 am
  #1131  
FlyerTalk Evangelist
 
Join Date: Mar 2014
Location: 4éme
Posts: 12,043
Originally Posted by DELee
Hope there's a way in the app to provide feedback to the developers in detecting such an error.

David
Yes there is.
TomMM is online now  
Old Jun 1, 2021, 8:49 am
  #1132  
 
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,852
Originally Posted by TomMM
Yes there is.
Where do we find it?
Flying Machine is offline  
Old Jun 1, 2021, 8:57 am
  #1133  
FlyerTalk Evangelist
 
Join Date: Mar 2014
Location: 4éme
Posts: 12,043
Originally Posted by Flying Machine
Where do we find it?
Select “More” at the bottom of the screen then scroll down to “Submit Feedback “. I’ve used it a few times.
Flying Machine likes this.
TomMM is online now  
Old Jun 2, 2021, 8:44 am
  #1134  
 
Join Date: Apr 2012
Location: DTW/MBS
Programs: UA 1K, HHonors Diamond, Hyatt Globalist, Formerly Starbucks Gold
Posts: 3,525
Excited to be back flying again this week and it looks like the push notifications slider won't stay selected for any of my upcoming flights. Any workaround?

Last edited by WineCountryUA; Jun 2, 2021 at 6:18 pm Reason: moved to prior discussion thread
BThumme is offline  
Old Jun 2, 2021, 10:17 am
  #1135  
 
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,852
Originally Posted by BThumme
Excited to be back flying again this week and it looks like the push notifications slider won't stay selected for any of my upcoming flights. Any workaround?
wow, I believe I posted earlier in this thread, but I can’t find it now. A few weeks ago when I was traveling I would try to toggle on for push notifications. However it wouldn’t stick and every time you would go back into the app it was off. Someone replied and mentioned if you go to the bottom of the app to more there’s a way of contacting the IT department to make a suggestion
Flying Machine is offline  
Old Jun 2, 2021, 6:08 pm
  #1136  
FlyerTalk Evangelist
Hilton Contributor BadgeMarriott Contributor Badge
 
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
Originally Posted by TWA Guy
I can't seem to get push notifications to stick in flight status on the iPhone app. It stays on for a little while and then I check back after a couple of hours and it's no longer selected. Any tips? Thanks!
Originally Posted by Flying Machine
I’m glad you mentioned that. I noticed the same a few weeks ago when I was traveling. I couldn’t seem to get it to work (I would toggle, but the next time I logged in it was off)
David

Last edited by WineCountryUA; Jun 2, 2021 at 6:19 pm Reason: cleanup after merge; thanks for the link
DELee is offline  
Old Jun 24, 2021, 1:53 pm
  #1137  
 
Join Date: May 2009
Location: Washington, DC
Programs: UA 1K 1MM, AA, DL
Posts: 7,418
Originally Posted by TWA Guy
I can't seem to get push notifications to stick in flight status on the iPhone app. It stays on for a little while and then I check back after a couple of hours and it's no longer selected. Any tips? Thanks!
Anyone getting error message when trying to subscribe to push? Just gives me pop up error that one can close, but push not activated. (iPhone app, latest iOS/app)
drewguy is offline  
Old Jun 24, 2021, 6:46 pm
  #1138  
FlyerTalk Evangelist
 
Join Date: Aug 2015
Posts: 11,464
Originally Posted by drewguy
Anyone getting error message when trying to subscribe to push? Just gives me pop up error that one can close, but push not activated. (iPhone app, latest iOS/app)
Yep. Maybe it will start working again soon.
drewguy likes this.
fumje is offline  
Old Feb 20, 2022, 4:56 am
  #1139  
FlyerTalk Evangelist
 
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,159
Have a weird one I am trying to figure out. Flight UA3666 today CVG->EWR

App shows upgrade list as "Full" with all 6 checked in. But seat map shows 5 unassigned seats in First. Can't think of how this is possible other then an error of some type.




I checked the website. Shows same seat map, but only 1 checked in. I guess that is possible, though unlikely that 5 passengers in First haven't selected a seat.
goodeats21 is offline  
Old Feb 20, 2022, 7:00 am
  #1140  
FlyerTalk Evangelist
 
Join Date: Aug 2015
Posts: 11,464
Originally Posted by goodeats21
Have a weird one I am trying to figure out. Flight UA3666 today CVG->EWR

App shows upgrade list as "Full" with all 6 checked in. But seat map shows 5 unassigned seats in First. Can't think of how this is possible other then an error of some type.

img
img

I checked the website. Shows same seat map, but only 1 checked in. I guess that is possible, though unlikely that 5 passengers in First haven't selected a seat.
I think it's just significantly over in Y, i.e. over by at least 5, and so the blocked count gets obscured by "FULL". When that happens, I'm not used to seeing the app say checked in full, though. In this case I'd trust the website.
fumje is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.